Excellent 8.2
Based on 67 reviews

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About The Nchantra Pool Suite Phuket

Description

Conveniently located in Phuket, The Nchantra Pool Suite Phuket is a great base from which to explore this vibrant city. The excitement of the city center is only 6 km away. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At The Nchantra Pool Suite Phuket, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, luggage storage, Wi-Fi in public areas are just a few of the facilities that set The Nchantra Pool Suite Phuket apart from other hotels in the city.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, private pool, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms to please the most discerning guest. The hotel's recreational facilities, which include hot tub, private beach, fitness center, outdoor pool, diving are designed for escape and relaxation. Enjoy unparalleled services and a truly prestigious address at the The Nchantra Pool Suite Phuket.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer
  • car hire
  • shuttle service
  • bicycle rental

Fitness & recreation

  • fitness center
  • massage

Swimming & soaking

  • hot tub
  • outdoor pool

Water sports

  • private beach
  • diving

Land sports

  • horse riding

Food & beverage

  • room service
  • BBQ facilities
  • restaurant(s)
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • family room
  • garden
  • elevator
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • currency exchange

Languages Spoken

  • Chinese (Mandarin)
  • Malay
  • Thai
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Policies

Child and extra bed policy
Infant 0-4 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 5-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1413 THB
Breakfast Charge (when not included in room rate): 650 THB
Check-In From: 02:00 PM
Check-In Until: 12:00 AM
Check-Out From: 08:00 AM
Check-Out Until: 12:00 PM
Distance from City Center: 6 km
Distance to Airport: 38 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 3
Number of Restaurants: 1
Number of Rooms : 89
Room Voltage: 220
Time to Airport (Minutes): 40
Year Hotel Built: 2012
Year Hotel Last Renovated: 2014
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 6.8
  • Room Comfort/Standard 8.8
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 7.4

Chan A.
Hong Kong
February 13, 2016
nice private pool
good service, good cleaning, good view for breakfast

Josef M.
Austria
December 17, 2015
Comfortable large rooms, extreme friendly staff
large comfortable rooms, very friendly & helpful staff, nice & private beach

Aristides L.
Australia
December 04, 2015
a&b review
Private pool, food & location

Nurkhairah S.
Singapore
November 30, 2015
Great stay for a quiet holiday
Comfort, cleanliness, pool access, in room movie
Great comfortable stay in nchantra, quiet secluded location, away from town and amenities. Transfer provided to phuket town, although I wished they provided motorbike rental at hotel as location too far to walk out. Overall pleasant stay wouldn't mind coming again.

Chung L.
Switzerland
November 23, 2015
Great hotel for a couple of days
own pool and wirlpool
Great hotel to stay for a couple of nights before leaving to an island. Pier is very close.

Jaewon C.
South Korea
August 30, 2015
perfect resort
good service and good workers. beautiful place!
room is clean and peaceful.

STEPHEN B.
United States
January 19, 2015
Nice relaxing place with a few caveats
Secluded, spacious, comfortable
The Good : private beach was truly private, villas had multiple floors with many amenities, full kitchen was a nice bonus, and massages were a great value (they call the staff from the Westin down the street) The Bad: If you want to go to Phantasea or Patong Beach, this resort is over an hour away. It's also about an hour from the airport. It's close to Phuket town but there isn't much there except for a Robinson dept store and some random shops selling souvenirs. The staff was nice and friendly but their english was poor and I had a hard time communicating with them. My expectations might have been too high though. The Ugly: Breakfast was overpriced ($25 USD) and bad. I asked for an omelette and got one big scrambled egg chunk. The sausages were inedible. Can't remember the other stuff but it wasn't great. I ended up buying groceries and cooking every morning. We were upgraded to a beachfront villa (thank you!) but the bottom floor room suffered from a horrendous mildew basement smell we were battling the whole time. We had to buy incense to cover it up. The beach was not great. The water was warm but it was muddy and I didn't want to go in. Lounging on the beach has its own value and that was good enough for me. All in all there are some terrible things I mentioned above but it was still a good experience for us. The good outweighed the bad but it wasn't cheap.

stephanie P.
United States
January 07, 2015
Not worth it
Large rooms
Far away from everything with inconvenient shuttle service, un-attentive staff, limited food options and non-working shower

Danny T.
Indonesia
December 23, 2014
Nice spacious unit with a view and kitchen
Large unit, Food, view
Very Nice hotel with a beach view, unfortunately secluded area and kind of dirty beach.

jhoana L.
Bolivia
November 11, 2014
horrible experience in this remote abandoned hotel
it was horrible, we chose this because of the beautiful photos, but the reality is quite the opposite. the hotel is remote, far in between some mountains, the beach is wreck,far from everything, water wasnt clean. the management is poor, staff was very limited, often cannot find anyone in the reception, which is the only place you do run into any help! since its inside some village, there were many loose dogs, and i couldn't walk anywhere with my young kids, the dogs would chase the guests all the way down to the restaurant! the room was poor maintained, very humid, and scary at night, i dont recommend this hotel



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