or

Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

The New Hotel West Lake

No 58 Beishan Road, West Lake District - West Lake Scenic Area, Hangzhou, China (Show on map)

Book now!

The New Hotel West Lake Hangzhou - Guest Room The New Hotel West Lake Hangzhou - Interior The New Hotel West Lake Hangzhou - Guest Room The New Hotel West Lake Hangzhou - Guest Room The New Hotel West Lake Hangzhou - Exterior The New Hotel West Lake Hangzhou - Restaurant The New Hotel West Lake Hangzhou - Guest Room The New Hotel West Lake Hangzhou - Restaurant The New Hotel West Lake Hangzhou - Restaurant The New Hotel West Lake Hangzhou - Restaurant The New Hotel West Lake Hangzhou - Guest Room The New Hotel West Lake Hangzhou - Guest Room The New Hotel West Lake Hangzhou - Guest Room The New Hotel West Lake Hangzhou - Lobby The New Hotel West Lake Hangzhou - Exterior The New Hotel West Lake Hangzhou - Lobby
The New Hotel West Lake Hangzhou - Guest Room The New Hotel West Lake Hangzhou - Guest Room The New Hotel West Lake Hangzhou - Guest Room The New Hotel West Lake Hangzhou - Guest Room The New Hotel West Lake Hangzhou - Guest Room The New Hotel West Lake Hangzhou - Guest Room The New Hotel West Lake Hangzhou - Guest Room The New Hotel West Lake Hangzhou - Lobby The New Hotel West Lake Hangzhou - Guest Room The New Hotel West Lake Hangzhou - Guest Room The New Hotel West Lake Hangzhou - Guest Room The New Hotel West Lake Hangzhou - Interior
Area: West Lake District - West Lake Scenic Area Number of Rooms: 144

Recent customer reviews

Filter by Traveler Type

 

Good

7.5

based on
70 reviews

Value for Money
7.1
Location
9.3
Staff Performance
7.3
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.5
Food/Dining
6.4
All reviews (70)
Sort by:
Alban W. Couples Australia, October 23, 2014
Location

Location location'location
7.7
This hotel has nothing to offer other than its location. Its staff is not moved even if you tripped.
Issac L. Business travelers Australia, June 17, 2014
nice people nice food nice scenery

nice people nice food nice scenery
6
nice people nice food nice scenery
Lin J. Families with older children United States of America, May 29, 2014
The hotel is beautiful but has no non-smoking room

Location, Historical background. View
8
The clerks are very helpful. The beds are way too hard!
Gia H. Solo travelers Australia, April 11, 2014
Okay

1. Location, away from hustle and bustle yet right next to the lake 2. Better than expected breakfast 3. Hotel looks good on the outside, although it is slightly dated
6.3
Chee F. Business travelers Singapore, November 13, 2013
Located directly in front of Westlake

Nothing so special. Its standard like any other reasonable hotel
7.7
Nothing good and nothing bad. If only I can purchase train ticket at the hotel would be a plus point.
Annie N. Solo travelers Malaysia, September 29, 2013
fri 27 sep, not good

location, location, location
4
on arrival, fri 27th, hotel frontage historical and imposing. inside drab and in great need of upgrade. 1st set of rooms, 2 rooms offered, bedroom smelt strongly of cig and bathroom smelt strongly too, + no lake view. a change offered, again no lake view, did not smell of cig or bathroom smells but still had algae in bathroom. asked and got air freshner. could not sleep and spoke to staff at 1ish am and 7am the next day. sat 28th, view 3 sets of rooms, they wanted us to pay extra to change, resisted. then was shown 2 rooms, acceptable, on 2nd floor directly above front door, lake view through tree trunks and branches, but had view and rooms and bathrooms much better. breakfast choice very 'chinese' adn not good i dont think. i\ this hotel i would not recommend to anyone at all, unless rooms are completely redone, our final rooms were acceptable but bathroom with glass panel between bed and bath area, does not work, steams upband voyeur???!!!
Annie N. Solo travelers Malaysia, September 28, 2013
amazing scenic view, amazing staff, amazing rooms

amazing scenic view, amazing staff, amazing rooms
10
Chihyang N. Couples Taiwan, September 24, 2013
Excellent

Good location, friendly and comfortable.
9.3
Very good historical Hotel beside the west- lake. We enjoy the stay here.
Chihyang N. Couples Taiwan, September 24, 2013
Excellent Hotel

close to the west lake, comfort and relax
9.7
Excellent hotel my parent have their 50 years anniversary and enjoy their service very well.
Arthur G. Solo travelers United States of America, July 6, 2013
Nice classy hotel.

Old world design, proximity to the lake and good amenities
9.7
Very nice and comfortable. Staff was friendly and professional. The design was really nice and the included breakfast was great as there were both eastern and western choices.

Book now!

Sale ends soon!

The New Hotel West Lake HangzhouThe New Hotel West Lake Hangzhou - Guest RoomThe New Hotel West Lake Hangzhou - InteriorThe New Hotel West Lake Hangzhou - Guest RoomThe New Hotel West Lake Hangzhou - Guest RoomThe New Hotel West Lake Hangzhou - ExteriorThe New Hotel West Lake Hangzhou - RestaurantThe New Hotel West Lake Hangzhou - Guest RoomThe New Hotel West Lake Hangzhou - RestaurantThe New Hotel West Lake Hangzhou - RestaurantThe New Hotel West Lake Hangzhou - RestaurantThe New Hotel West Lake Hangzhou - Guest RoomThe New Hotel West Lake Hangzhou - Guest RoomThe New Hotel West Lake Hangzhou - Guest RoomThe New Hotel West Lake Hangzhou - LobbyThe New Hotel West Lake Hangzhou - ExteriorThe New Hotel West Lake Hangzhou - LobbyThe New Hotel West Lake Hangzhou - Guest RoomThe New Hotel West Lake Hangzhou - Guest RoomThe New Hotel West Lake Hangzhou - Guest RoomThe New Hotel West Lake Hangzhou - Guest RoomThe New Hotel West Lake Hangzhou - Guest RoomThe New Hotel West Lake Hangzhou - Guest RoomThe New Hotel West Lake Hangzhou - Guest RoomThe New Hotel West Lake Hangzhou - LobbyThe New Hotel West Lake Hangzhou - Guest RoomThe New Hotel West Lake Hangzhou - Guest RoomThe New Hotel West Lake Hangzhou - Guest RoomThe New Hotel West Lake Hangzhou - InteriorThe New Hotel West Lake Hangzhou - Guest RoomThe New Hotel West Lake Hangzhou - Guest RoomThe New Hotel West Lake Hangzhou - Guest RoomThe New Hotel West Lake Hangzhou - Guest RoomThe New Hotel West Lake Hangzhou - ExteriorThe New Hotel West Lake Hangzhou - Guest RoomThe New Hotel West Lake Hangzhou - Guest RoomThe New Hotel West Lake Hangzhou - Guest RoomThe New Hotel West Lake Hangzhou - Lobby


AS-AGWEB-3B02