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The New York Palace

455 Madison Avenue, Midtown East, New York (NY), United States 10022 (Show on map)

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based on 7 reviews
  • Area: Midtown East

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Room Types
Cathedral View Room with King Bed
Superior Room with King Bed
Towers Room with King Bed
Towers Corner Suite
Towers Executive Suite
Corner Room with King Bed
Premier Skyline View Room with King Bed
Premier Skyline View Room with Two Double Beds
Cathedral View Room with Two Double Beds
Towers Room with Two Queen Beds
Superior Room with Two Double Beds


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Features of The New York Palace

24-hour front desk

ATM/cash machine on site



business center

car park


currency exchange


facilities for disabled guests

family room

laundry service

meeting facilities


pets allowed


room service

safety deposit boxes



Sports and Recreation

fitness center




car park


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A certified New York institution, this property comprises the six restored Renaissance-style townhouses known as the Villard Houses. Occupying a stately position on Madison Avenue between 50 and 51st Streets, the The New York Palace is every bit the luxury establishment. Located opposite and enjoying views of the neo-Gothic St. Patrick's Cathedral, this hotel sees more than its share of dignitaries, socialites and celebrities, with a courtyard made famous by Gossip Girl. Common spaces in the townhouses are beyond opulent, with heavy gilding, vaulted ceilings and Romanesque objets d'art, while rooms in the tower building are classic New York contemporary and comfortable, some with city views. Rockefeller Center, Central Park, Broadway's theaters and the shops along Fifth Avenue are all within walking distance. A certified New York institution, this property comprises the six restored Renaissance-style ... see more
Children and extra beds:

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Recent customer comments

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All reviews (7)
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Melissa S. Business travelers United States of America, April 24, 2015
Fantastic hotel

Staff performance and location
The staff went above and beyond on our stay here! Because of some confusion with our reservation, we got upgraded to their best suite and it was WORTH IT.
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Sarah D. Groups United States of America, September 2, 2009
Best Hotel Ever. Seriously.

Excellent customer service at every turn, extremely knowledgeable and helpful concierge staff, very personable waitstaff at the Gilt bar, amazing views... Pretty much anything about any hotel you can think of that might possibly be disappointing was mind-blowingly awesome at The Palace
Initially I had reserved a basic room for two nights and was excited enough about just being able to stay at The New York Palace during my vacation in the city. When I arrived, however, they had upgraded me to a suite in the Towers at no additional charge because I had requested a smoking room and there were none currently available in the less swanky (though still incredible) areas of the hotel. Every member of their staff with whom I had the pleasure of interacting was extremely courteous, obliging, and knowledgeable - one concierge was even patient and kind enough to talk me through (over the phone, when my reception was bad) getting to Chelsea on the subway when I accidentally ended up going from downtown Manhattan all the way out to Coney Island, and he did so with a friendly smile detectable in his voice the entire time. I would recommend a stay of any length at the New York Palace to anyone who plans to be in New York City, but just know up front that it will break your heart when you have to leave.
Sightseeing/Attractions Tip: Before I arrived, I had no clue that The Palace was within (short) walking distance to Rockefeller Center, Radio City Music Hall, Central Park, Saks Fifth Avenue, and seemingly anything else you would ever care to see in Manhattan.
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Mayte A. Families with older children Mexico, April 11, 2009
New York Palace

beautiful entrance,lobby,big rooms
My stay was very good,it is very well located, has nice rooms,not very good service though.The shower did not work the first morning and you notice until you take one so the first morning was not very pleasant.
Restaurant Tip: Gilt restaurant is excellent
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Susan B. Families with older children United States of America, April 9, 2009
Spring Break at NY Palace

The rooms were large and very well appointed (we were in the towers). The staff was eager to help in any way and were always prompt and courtious.
People knew who we were and greeted us personally, though it was our first visit. Every person (except one) was cheerful and helpful, no matter what their job. The one : Ice is not available except by calling for it (that's nice since no one has to be by a loud ice machine. But we had to call for ice and the guy shamelessly hung around to be tipped for it. My husband wasn't tipping for ice and there was this awkward standoff... The rooms and their views were great. The price was high for us - but we expected it and planned for it. Everything was clean and beautiful.
Travel tip: There is no lobby coffee (or they pick it up before 6am), but a Starbucks is across the street. Also, a fine deli next door so you can get snacks/lunch without room service.
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Agnes B. Couples France, September 12, 2009
Une semaine au New York Palace Hotel (Madison av.)

- Qualité générale des prestations - Proximité de tous les lieux incontournables de l'Upper Manhattan, sans les contraintes de bruits et de passages. - Vues magnifiques (sur Saint Patrick's et buildings). - Patio très agréable donnant sur Madison. - 3 entrées très pratiques: Madison, 50 et 51 èmes rues. - Restaurant gastronomique (2 étoiles au Michelin) intégré à l'Hôtel: le "Gilt".
Pour avoir séjourné à maintes reprises dans de beaux hôtels à Manhattan, je sais que mon prochain séjour sera à nouveau au Palace Hotel: il est clair que l'on est loin du bling-bling du Plaza, Waldorf, Pierre ou autre et cela est déja un atout. Il est par ailleurs idéalement situé, très pratique d'accès à pied ou en taxi, et dans un environnement calme (rare à NYC). La qualité des prestations est à la hauteur de son nom: les chambres sont sobres, bien équipées et très confortables, le personnel à l'écoute et particulièrement respectueux (avec une mention spéciale pour la conciergerie), le room service impeccable et la restauration convenable. Endroit à recommander sans hésiter.
Sightseeing/Attractions Tip: A quelques blocs de Central Park, l'on peut marcher sans problèmes jusqu'au Met et Guggenheim. Dans l'autre sens, on est à 2mn à pied de Rockfeller Center. A quelques blocs de l'Empire State Building, de Grand Central qui vaut vraiment le détour et de Chrysler Building. Les plus courageux marcheront un peu plus bas sur Flat Iron (au niveau de Madison Park).
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Maika M. Couples Japan, December 26, 2009

エントランスやロビーの内装がとてもゴージャスでさすが元宮殿といった雰囲気です。クリスマスの時期に滞在したのですが、ツリーやクリスマスイルミネーションがとても素敵でした。 部屋はクラスによりますが、一番下のクラスの場合普通です。
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Masahiro I. Business travelers Japan, July 2, 2009

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What customers say:
Nearest transport:
  • Fifth Avenue-53rd Street Subway Station (0.3 Km / 4 min walk)
Area recommended for:
  • business
  • culture
  • shopping
Distance to airport:
  • LaGuardia Airport (8.9 Km)
  • John F Kennedy International Airport (20.9 Km)
Top attractions in the area:
  • Museum of Modern Art (MoMA) (0.3 Km / 4 min walk)
  • Rockefeller Center (0.4 Km / 5 min walk)
  • Top of the Rock Observation Deck (0.5 Km / 6 min walk)
  • Times Square (0.8 Km / 10 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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