Very good 7.5
Based on 3611 reviews

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About The Northam All Suite Penang

Description

The Northam All Suite Penang, located in Gurney Drive, is a popular choice for travelers. Situated only two and a half kilometers from the city center, guests are well located to enjoy the town's attractions and activities. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Gurney Drive, Gurney Plaza, Gurney Paragon, Gurney Drive Hawker Center, Gleneagles Medical Center, Penang Baptist Church, and Hua Yan Si Temple. The Northam All Suite Penang also offers many facilities to enrich your stay in Penang. A selection of top-class facilities such as 24-hour room service, disabled facilities, a coffee shop, and safety deposit boxes can be enjoyed here. Experience high quality room facilities including a separate dining area, coffee/tea maker, in-house movies, Wi-Fi internet access, and a bathtub to help you recharge after a long day. The hotel offers fantastic facilities including massage treatments, a Jacuzzi, fitness center, steam room, and sauna to help you unwind after an action-packed day in the city. The Northam All Suite Penang is a smart choice for travelers to Penang, offering a relaxed and hassle-free stay every time.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Airport transfer

Things to do, ways to relax

  • Hot tub
  • Fitness center
  • Sauna
  • Swimming pool [outdoor]
  • Spa
  • Massage(s)
  • Steamroom

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop

Access, services, and conveniences

  • Facilities for disabled guests
  • Laundry service
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Malay
  • Tamil
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Policies

Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.

Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 74 MYR
Breakfast Charge (when not included in room rate): 25 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 2.5 Km
Distance to Airport: 18.0 Km
Internet Usage Fee: 0 MYR
Non-Smoking Rooms / Floors: Yes
Number of Floors: 38
Number of Restaurants: 2
Number of Rooms : 142
Parking Fee (per day): 0 MYR
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 1999
Year Hotel Last Renovated: 2008
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Verified traveler reviews

Filter by traveler type
Very good



  • Cleanliness 7.4
  • Facilities 6.7
  • Location 7.9
  • Room Comfort/Standard 7.7
  • Service 7.5
  • Value for money 7.7
  • Food/Dining 6.6
Sort by

KWEE W.
Malaysia
August 29, 2016
Good Hotel
Good Hotel

dinesh V.
Malaysia
August 25, 2016
The Staff's were EXCELLENT but Facilites needs improvement
STAFF the staffs were very helpful and one of the amazing service provided. always smiles and greets whenever they bump into you. Raj was good with the service recovery. Facilities need a lot of improvement as most of the things in the rooms are not working(both the rooms). Cleanliness we found cockroaches in our room (3007)

SitiAida I.
Malaysia
August 24, 2016
Pleasant stay
Spacious room, convenient location.

LIM S.
Malaysia
August 21, 2016
Is old hotel
Not my expected

LIM S.
Malaysia
August 21, 2016
Just so so only
Is old hotel

Deva K.
Malaysia
August 20, 2016
Send me the hotel management & director email address and I will write my complain in detail.

Noor I.
Malaysia
August 15, 2016
Spacious, facilities available but faulty, maintenance to be upgraded
This is our second visit to this hotel. We took the same 2 bedroom suite which is very spacious that could fit our 5 kids and parents. Unlike the first time where everything was working well, this time the in-room sauna did not work and the 2nd bathroom was clogged it was practically flooding. The wiring must be faulty as well as there were times that the lights were blinking and went off. Maintenance need to be upgraded as some parts of the carpets look soiled and wet. There was also a pungent smell where the carpet was wet. On the bright side, the housekeeping staff are efficient and fast in responding to requests.

Chew L.
Malaysia
August 12, 2016
Conflict of published room rate and agoda room rate
I have booked 2 bedroom suites in agoda with MYR415 per night (not inclusive GST tax) however Northam hotel saying that my reservation is for the deluxe suite by Booking.com. Initially requesting me to pay for the difference for the 2 bedroom suites which is MYR7XX per night by the customer service and the supervisor. End up Duty Manager interfere into the conversation and to avoid further delay I forced to topup MYR100 for the 2 bedroom suite on top of the published price MYR415 in agoda. The cold water tap in the room 3707 is getting hot after a while which made me unable to wash the comfortable bath as both side also hot water. Swimming pool shower is malfunctioning when I want to wash my body before I go into the pool.

Vei T.
Malaysia
August 10, 2016
Good
Good Hotel with great sea view

Wei L.
Malaysia
August 10, 2016
cleanliness
Because alot small cockroach in the room



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