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The Northam All Suite Penang

55 Jalan Sultan Ahmad Shah, Gurney Drive, Penang, Malaysia 10050 (Show on map)

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"big room, cool air-conditioning, facilities are good..."

  • Iskandar, Indonesia
  • August 27, 2015
  • Area: Gurney Drive
  • Rooms : 142
  • Free Wi-Fi

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Room Types
Junior Suite
Junior Suite Room Only
Junior Suite
Junior Suite Year End Sales
Junior Suite Room Only Year End Sales
Deluxe Suite - Year End Sales
Deluxe Suite with Breakfast - Year End Sales
Deluxe Suite
Deluxe Suite with Breakfast
Deluxe Suite
Deluxe Family 2 Bedroom Suite
Deluxe Family 2 Bedroom Suite
Deluxe Family 2 Bedroom Suite- Room Only


When would you like to stay at this hotel?

Features of The Northam All Suite Penang

24-hour room service

airport transfer

business center

car park

coffee shop



facilities for disabled guests

family room

laundry service

meeting facilities


room service

safety deposit boxes

smoking area

Sports and Recreation

fitness center

hot tub


outdoor pool





free Wi-Fi in all rooms

Wi-Fi in public areas


car park

Languages Spoken

Chinese (Cantonese)

Chinese (Mandarin)





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The Northam All Suite Penang, located in Gurney Drive, is a popular choice for travelers. Situated only two and a half kilometers from the city center, guests are well located to enjoy the town's attractions and activities. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Gurney Drive, Gurney Plaza, Gurney Paragon, Gurney Drive Hawker Center, Gleneagles Medical Center, Penang Baptist Church, and Hua Yan Si Temple. The Northam All Suite Penang also offers many facilities to enrich your stay in Penang. A selection of top-class facilities such as 24-hour room service, disabled facilities, a coffee shop, and safety deposit boxes can be enjoyed here. Experience high quality room facilities including a separate dining area, coffee/tea maker, in-house movies, Wi-Fi internet access, and a bathtub to help you recharge after a long day. The hotel offers fantastic facilities including massage treatments, a Jacuzzi, fitness center, steam room, and sauna to help you unwind after an action-packed day in the city. The Northam All Suite Penang is a smart choice for travelers to Penang, offering a relaxed and hassle-free stay every time. The Northam All Suite Penang, located in Gurney Drive, is a popular choice for travelers. Situated only two and a ... see more
Effective June 1, 2014, the Penang State Government will be imposing a Local Government Fee of MYR 3 nett per room per night payable directly to the hotel upon check in (not included in the room rate and taxes stated herein).

Children and extra beds:
Infant 0-3 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Airport Transfer Fee
74 MYR

Breakfast Charge (when not included in room rate)
25 MYR

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
2.5 Km

Distance to Airport
18.0 Km

Internet Usage Fee

Non-Smoking Rooms / Floors

Number of Floors

Number of Restaurants

Number of Rooms

Parking Fee (per day)

Reception Open Until
12:00 AM

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Year Hotel Last Renovated

Recent customer comments

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from 3119 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (3119)
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Iskandar A. Couples Indonesia, August 27, 2015
good for the value

big room, cool air-conditioning, facilities are good
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Johnson P. Families with older children Malaysia, August 26, 2015
Owners & management could do so much better.

Location, view, room size.
The hotel is so run down. Which is sad for it stands grandly on the street from the outside but once you are inside you can smell and see how run down the place is. Some of the staff were polite and friendly. Some could do with beter hospitality manners. The musky chemical or cleaning detergent smell in the lobby killed the ambience! The strong smell on the 9th floor from the spa was over powering. The Non-smoking floor air that was filled with cigarete smoke smell once you got off the elevator. And yet...nothing was done! The towels that were so used, not white anymore and worn out. I had to call and askes for some proper towles. The hall way that has not been cleaned in a while from the conditions of the carpets. The water leaking through the bathroom cubicles doors. The sofa seats that were stained and cushions that have seen better days. The floor boards were so un-even that some places were soft to the walk and there were visible gabs between two boards. Lights that had different coloured bulbs in them in the same room. On the whole.. it was just so sad that the owners and management would let the property get to this point.
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Pandupaksi H. Families with older children Indonesia, August 24, 2015

Location, c
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John N. Couples United States of America, August 24, 2015
Great place to stay away from downtown

1. Hotel is quiet. 2. Staff is very helpful. 3. Restaurant selections very diverse and accommodating.
It was very enjoyable, but felt like it was very out of the way for regular backpackers. Definitely not a hotel you should go to if you want to explore the city unless you want to take a cab everywhere; we were not those particular people. We enjoyed the quietness of the hotel and the atmosphere it provided.
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Felicia Y. Groups Singapore, August 23, 2015
value for money for groups

location, carpark and service
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Ratna S. Couples Indonesia, August 22, 2015
Having a relax time at Northam hotel

The room.comfort, the location n spacious room
At general, I've had a relaxing n comfortable stay at Northam hotel
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Kader G. Couples Malaysia, August 17, 2015

clean,fast service,excellent dining
comfort ,value for money
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May L. Solo travelers Malaysia, August 17, 2015
Disgruntled guest

Korean restaurant, doormen and pool
The attitude of the customer service staffs was poor especially at the reception desk. I was attended by one of the staffs during my check in when I was told that my hotel booking did not include breakfast. Hence I enquirer further if it was possible to include the breakfast at that moment itself during my three days stay at the hotel, and was brushed off instead and told to pay at the coffee house the following morning which is priced at Rm25/ person. However the next morning, to my surprise the coffee house' staff told me that I could have paid rm20 only if I had informed the check in desk earlier. Now, that extra 5 ringgit is not an entirely large sum but to me, it is the poor attitude of the earlier staff that lead to this misinformation. If it had been just poor knowledge on her part, then she is inept to be at the reception desk in the first place. To further add salt to the wound, on my check out day I was asked to pay a sum of money as part of the ministry's regulations for hotel stays depending on the hotels' star rating, imagine my horror because I had in fact paid the same amount on my check in day. On my part, I was to be blamed for not enquiring a receipt for that payment, but the idea of no such records of payments makes me wonder what had happened to that money? Had it gone unregistered? Honestly shouldn't there be a record of such payments regardless be it computerised or written if it's not for the sake of the guests, then for the hotel? In fact, upon my second payment, again there was no receipt given without being asked for. Another issue, is the lack of guests' accommodation whereby the hotel actually refused to give me an extra bottle of mineral water in the room without paying for it which is charged rm5 for each bottle despite it being late at night and it was inconvenient to go out then. the fact that you wanting to charge your guests for such minute items speaks volumes of your services
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Carmen H. Families with young children Malaysia, August 16, 2015
Nice room

Big bathroom, nice jacuzzi, all suites
Nice room, except we caught 2 baby cockroaches! View from the swimming pool was superb, but the pool size was very small.
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Chong I. Groups Malaysia, August 16, 2015
Value for money

Very spacious, comfortable, good location
Room is very spacious suitable for family. Very nearby to Gurney Drive and all local eateries.
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Customers like this hotel for:
Nearest transport:
  • Komtar Bus Terminal (1.8 Km / 22 min walk)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • Penang International Airport (15.2 Km)
Customer comments:
  • "Good location" , "In room free wifi" , "Spacious room" , "View"
Top attractions in the area:
  • New World Park (0.7 Km / 9 min walk)
  • Gurney Drive (0.7 Km / 9 min walk)
  • New World Park Food Court (0.9 Km / 11 min walk)
  • Island Medical Centre (1.0 Km / 12 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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