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Verified traveler reviews

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Good



based on 384 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 6.5
  • Location 7.0
  • Room Comfort/Standard 7.0
  • Service 6.6
  • Value for Money 7.3
  • Food/Dining 6.1
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Keh T. from Malaysia
Solo travelers
Stayed one night in April 2016
shower water pressure is slow...
bath room shower water pressure need to be improve.
Reviewed April 22, 2016

somchart T. from Thailand
Families with young children
Stayed one night in April 2016
Good
Good
Reviewed April 15, 2016

Anton S. from Belarus
Families with young children
Stayed one night in March 2016
good to stay with a children clean apartment and helpful staff
good to stay with a children clean apartment and helpful staff
Reviewed March 31, 2016

John L. from Australia
Couples
Stayed one night in March 2016
Deluxe room ok
We stayed here previously in a standard room. The deluxe room in the newer building was much better for room size and comfort. Breakfast was satisfactory but little attention to non-Asian items.
Reviewed March 30, 2016

John L. from Australia
Couples
Stayed one night in March 2016
Convenient Trip Breaker
My wife and I use the hotel to break our trip to and from Bangkok to Phuket. When we only need a rest and clean, we book a standard room - very basic. When we spend a bit more time there, we prefer a deluxe room.
Reviewed March 28, 2016

norbaizura B. from Malaysia
Couples
Stayed one night in February 2016
Great hotel.only the staffs not ok.
Breakfast,swimming pool,locations
Great
Reviewed February 29, 2016

Sarah S. from China
Solo travelers
Stayed one night in February 2016
I was just 'okay'
The price, location to the airport and the space the hotel had inside.
I had not received confirmation from agoda if my payment and resevation had been accepted. Luckily I was with a friend who also booked a room. She received confirmation. When we arrived they demanded a booking reference number which I had not been given. I was then told I had a standard room which is not what I booked. This was recified. Once in my room I had no hot water. I contacted front desk who swiftly dealt with the problem, however, it took them nearly two hours to fix in which time I had to stay in the room as staff kept coming in and out leaving the door open. My room was next to a fire escape door which was kept open. This led to lots of mosquitos coming into my room. I kept closing the door for them, though, this didn't help the situation. I am very grateful for the prompt service I experienced as I did get hot water after this repair. In the morning I woke with many mosquito bites, one near my eye which was swollen for the rest of the day. If you are someone who suffers from a big reaction to mosquito bites I am sure you will understand the rest of my day was uncomfortable. With only staying one night as I was flying home the next day, my last night wasn't how I wanted to spend it.
Reviewed February 19, 2016

chen L. from Malaysia
Groups
Stayed one night in December 2015
nice place
nice hotel nice place nice people
perfect with no complain
Reviewed January 18, 2016

chen L. from Malaysia
Groups
Stayed one night in December 2015
nice
easy location, nice room and helpful staff
Nice , i stay again
Reviewed January 18, 2016

Noushad P. from India
Families with young children
Stayed one night in November 2015
Not good
I booked thru agoda .
Reviewed November 30, 2015