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Agoda Verified Reviews

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Good



based on 376 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 6.8
  • Location 7.0
  • Room Comfort/Standard 7.0
  • Staff Performance 6.6
  • Value for Money 7.3
  • Food/Dining 6.1

6 norbaizura B.
Malaysia
February 29, 2016
Great hotel.only the staffs not ok.
Breakfast,swimming pool,locations
Great

6 Sarah S.
China
February 19, 2016
I was just 'okay'
The price, location to the airport and the space the hotel had inside.
I had not received confirmation from agoda if my payment and resevation had been accepted. Luckily I was with a friend who also booked a room. She received confirmation. When we arrived they demanded a booking reference number which I had not been given. I was then told I had a standard room which is not what I booked. This was recified. Once in my room I had no hot water. I contacted front desk who swiftly dealt with the problem, however, it took them nearly two hours to fix in which time I had to stay in the room as staff kept coming in and out leaving the door open. My room was next to a fire escape door which was kept open. This led to lots of mosquitos coming into my room. I kept closing the door for them, though, this didn't help the situation. I am very grateful for the prompt service I experienced as I did get hot water after this repair. In the morning I woke with many mosquito bites, one near my eye which was swollen for the rest of the day. If you are someone who suffers from a big reaction to mosquito bites I am sure you will understand the rest of my day was uncomfortable. With only staying one night as I was flying home the next day, my last night wasn't how I wanted to spend it.

8 chen L.
Malaysia
January 18, 2016
nice place
nice hotel nice place nice people
perfect with no complain

8 chen L.
Malaysia
January 18, 2016
nice
easy location, nice room and helpful staff
Nice , i stay again

3.7 Noushad P.
India
November 30, 2015
Not good
I booked thru agoda .

6 Tarida R.
Thailand
November 09, 2015
ok room
in the center good staff ok hotel
good

7 Chee O.
Malaysia
October 23, 2015
value for money
clean, staffs are helpful and strategic location.

7 Pushkar K.
India
October 16, 2015
Great hotel for a over night stay to catch a fligh
near to the airport
Stayed overnight came quite late so just hit the bed. We had the delux room and was annoyed to find they don't have a kettle to warm water in the room.

5 natthawut C.
Thailand
October 14, 2015
No service mind
Location

7.3 Arianne D.
Canada
September 29, 2015
Good for a night
Cozy bed, clean room, spacious
The room was good, we slept well. We had a layover in surat Thani and needed a place to stay for the night. Farther from airport than expected. Also, if we'd have known, we would have skipped the restaurant (pricey and food wasn't that good ) and went outside beside the 7/eleven where there were several food stands!