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THE ONE Executive Suites managed by Kempinski - Shanghai

No 601 FengYang Road (NanJing Road), People Square and South Bund Huangpu, Shanghai, China (Show on map)

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Area: People Square and South Bund Huangpu Number of Rooms: 244
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
352 reviews

Value for Money
8.2
Location
8.4
Staff Performance
8.3
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.9
Food/Dining
6.8
All reviews (352)
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Wei Z. Business travelers China, April 21, 2015
Small, no DVD player, service isn't good

Location
6.3
Service isn't good, no DVD players available in the room and also when it's available, it can't be installed in the room...:-S
Chau C. Business travelers Hong Kong, March 21, 2015
Like own the apartment

Like home, good location, quiet place
8.3
The unit is comfort just like home, & the location is good, very easy to Nanjing Road shopping & eating area. & the street is a quiet area.
Aaron B. Solo travelers Australia, March 15, 2015
Nice Pad

Pleasant staff, comfortable rooms, decent gym.
8
This is a really nice hotel. I stayed in a 1 bed room suite. Very nice modern fitout. Good size living space and bathroom. The gym is reasonable. Although, early starts and late finishes aren't going to find it very good. Downsides were that the view wasn't amazing and the TV only had local TV options. However the staff were exceptionally good about fixing the issue I had with the iron, and very accommodating when I requested an alteration to the room service menu. I'd definitely be happy to stay here again.
Alasdair W. Business travelers Australia, March 13, 2015
Trade show stay

Staff performance, Room size & cleanliness, location
9.7
It was as good as any hotel I have ever stayed in. For the price we got the rooms for we were overwhelmed by the room size, bed comfort & pretty much everything we encounters during our stay. The staff were absolutely superb and are agreat credit to themselves. We travel to Shanghai regularly & will always now try to stay there.
Ajit G. Business travelers India, March 13, 2015
Stay@TheOne

Location, Cleanliness & Staff Concierge
7.7
Good
John S. Couples Australia, March 1, 2015
Luxury apartment located in the heart of Shanghai

great location, luxury apartment, ultra friendly service
9.3
really enjoyed stay at THE ONE, what a location and the rooms are ultra modern and luxury. ample choices for food and dining around the hotel. we will definitely stay there again from now one when we visit Shanghai.
Maimunah H. Couples Malaysia, February 3, 2015
A stay at THE ONE Shanghai

Friendly staff
7.3
Satisfactory
Candy C. Business travelers Hong Kong, January 27, 2015
business trip

location, room standard, fast check in/checkout
6.7
very good
Jeff L. Business travelers Malaysia, December 18, 2014
Small lobby and does not give the welcoming fee

Bed
5.3
The staff is not friendly at all, difficult to get taxi and need to share the gym with other club members as it is owned by other but not the hotel itself. No privacy !
Thanawiwat P. Business travelers Thailand, December 12, 2014
good service. good location. good hotel.

very valuable high standard hotel
8.7

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