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THE ONE Executive Suites managed by Kempinski - Shanghai

No 601 FengYang Road (NanJing Road), Huangpu - People Square & South Bund, Shanghai, China (Show on map)

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Hotel Area: Huangpu - People Square & South Bund Number of Rooms: 244
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Recent customer reviews

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Fantastic

8.3

based on
216 reviews

Value for Money
8.3
Location
8.5
Staff Performance
8.5
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.9
Food/Dining
6.7
All reviews (216)
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Edward M. Couples Australia, April 3, 2014
An excellent Shanghai hotel

Location, comfort and service
8.7
This is a fine suite hotel with very good accommodation, helpful and efficient staff, and a convenient location to explore most of the ‘must sees’ in Shanghai. On first arrival we were let down by not having a non-smoking’ suite available as we had booked however that was soon resolved and we extended our original booking as we were so pleased with the hotel overall. Whilst the building is quite new the immediate neighborhood is somewhat dilapidated – to some extent because of surrounding incomplete building works but then this applies to so much of Shanghai. Our ‘Comfort Studio’ was spacious, modern, comfortable and fully equipped for an extended stay including a washing machine. For what is offered the tariff is good value. Nanjing West metro station is 10 minute walk and the same distance brings countless dining options into range. Whilst there are a huge number of hotel choices in Shanghai, we are returning in the coming months and have already booked our stays at The One by Kempinski.
Gia V. Couples Malaysia, March 29, 2014
Comfortable, convenient and friendly

Comfortable, convenient and friendly
8.7
Comfortable, convenient and friendly.. will definitely come back again during next visit
Boon N. Business travelers Singapore, March 23, 2014
Home from home

Exclusive, quiet and yet in the heart of the city
8.3
It was a very warm reception when we arrived a day earlier than expected but the receptionist coolly assured us not to worry. We were in the room within less than half an hour. Checking out too was so efficiently organised. Well done, Kempinski!
Roberto M. Business travelers Belgium, March 20, 2014
nice stay, good location, clean and flexible staff

location, cleanliness, service
8.3
The stay was great, the hotel clean the staff flexible and gave me good suggestions for printing shops, photos etc. in Shanghai.
Kobsak T. Couples Thailand, March 16, 2014
Comfortable

Good environment
7.7
Sheng Z. Business travelers China, March 11, 2014
my stay in the hotel is great; enjoyable and fun

good, good, good
10
my stay in the hotel is great; enjoyable and fun; staff is friendly and the food is great
Michelle C. Business travelers Denmark, February 28, 2014
Perfect stay, amazing rooms and nice staff

Perfect stay, amazing rooms and nice staff
9.3
Perfect stay, amazing rooms and nice staff. A great plus is also the good location very close to the main shopping streets and down town Shanghai
Cheesiong C. Business travelers Singapore, February 27, 2014
Comfortable

Room, Room, Room
7
its comfortable. But the problem is room service, its terrible. there is only a small western menu from the cafe that is available for room service. can't even get a bowl of noodles or simple asian food. Restaurants are limited too, only one Chinese fine-dine restaurant.
Stephanie B. Solo travelers Canada, February 24, 2014
Beautiful Hotel!

Decor, Comfy Bed, Showers!
9.3
The staff were friendly and helpful. The hotel exceeded my expectations! Will be back again!
Stephen H. Business travelers United Kingdom, January 24, 2014
good apartment type hotel

design, location, staff
8.7
Always enjoy ths hotel. staff great, room design is excellent. washing machine is a real bonus. food at the hotel is really pricey in my opinion. this time the attention to cleanliness and quality of finish in the room was not up to their usual standard. Maybe the room was just a little well used

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