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The Orchard Cebu Hotel & Suites

A.S Fortuna Street, Mandaue City, Cebu, Philippines 6014 (Show on map)

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Area: Mandaue City Number of Rooms: 79
Free Wi-Fi

Recent customer reviews

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Good

7.1

based on
335 reviews

Value for Money
7.2
Location
7.1
Staff Performance
6.9
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
6.2
All reviews (335)
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Siyeon S. Business travelers South Korea, August 22, 2014
it was cozy and simple

umm i think clean bed and room but my door luck is bit was not working well
6
i staied 1night at the hotel. very simple and cozy... bit clean the room and noesy aicondition...
Jennifer A. Business travelers Philippines, August 6, 2014
Wifi so slow

Spacious rooms
5.7
I would not recommend this for business travellers becAuse the wifi was terrible. They had so many routers but by god, not one worked for several times during our stay. It was so frustrating because we were working when we got to the hotel at night or early during the day. But we had to leave each time just to look for a place to use the wifi. Worse, the staff are so insincere, nobody really cares enough to resolve the issue. They always say sorry but nothing happens. They dont call back to check if the internet is working already as long as they had a guy already just reset the router. Plus they just give you that poker face while saying sorry as if you cant see they totally dont care whether you are getting what you have paid for!
Jennifer A. Business travelers Philippines, August 5, 2014
Staff needs better customer service training

Spacious rooms
5.7
The room comfort is good but the wifi was terrible, food is bad for the price they charge
Jennifer A. Solo travelers Philippines, July 16, 2014
Ok

Big room
6.3
It was ok. Near our office so best place for me to stay.
Wayne T. Couples United States of America, July 8, 2014
Average

Large shower, big bed a lot of space
6.3
Besides the small tv and low hot water pressure and weak wifi it was okay
Marilina M. Couples Philippines, June 15, 2014
Unhappy

Easy to check in and out
3
I'm not so happy cuz I forgot my watch and they dnt give me the right answer.
Marilou A. Families with young children United Kingdom, May 25, 2014
Enjoyable weekend.

Clean, spacious room with accommodating staff.
9
The staff were accommodating and provided good service. The room is spacious and clean.
Jeremy T. Business travelers Philippines, May 9, 2014
Friendly Staff

Room, food and location
8
Fine
Milo M. Business travelers Philippines, April 18, 2014
The standard local hotels should be held by.

Service, Food, and PRICE
9.7
Lynor A. Groups Philippines, March 2, 2014
Room has a bad smell coming from CR

Near places, food is so-so,
5
The room has a not so fond smell. It smells like poopoo. No cable channel unlike in my other friends room.

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