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The Oriental Residency Hotel

P.D. Hinduja Marg Off SV Road, Khar (West), Khar / Bandra / Kurla, Mumbai, India 400052 (Show on map)

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Area: Khar / Bandra / Kurla Number of Rooms: 44

Recent customer reviews

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Good

7.4

based on
87 reviews

Value for Money
7.2
Location
7.5
Staff Performance
7.7
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.4
Food/Dining
7.2
All reviews (87)
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Tony A. Couples Australia, February 9, 2014
Nice botel with great breakfast

Friendly staff, great breakfast and location
7.7
No free wifi which these days should be standard. Bedsheets are old and sometimes unclean,
Alan S. Couples Australia, January 17, 2014
Great place to stay in mumbai

Comfortable bed great staff breakfast was good
9.3
Booked in for four days stayed 7 days a little expensive but Mumbai is is expensive so was value for money . The staff were fantastic every little query was answered and fixed quickly. Smiles and attention from all staff couldn't have been more helpful. The breakfast buffet suits plain tastes through to indian food lovers. The beds are king size and soft. We changed rooms and found all were spacious and clean, bathroom comes with full range of consumables and great hot water and pressure. Hotel is in a quiet area only 100mtrs to main road and shops it's central mumbai. Everyone says stay at Colaba but after visiting there you only need to see it once with a tour and we found staying out of the hectic area easy to day trip elsewhere. They have a free airport transfer? Others have said it was hard to find but they have a new sign out front. We would stay at this hotel again.
Catalin A. Couples Romania, January 10, 2014
Great value for money

Good location, friendly staff and very comfy beds
8.3
Foo C. Business travelers Singapore, January 9, 2014
disappointed with the Wifi

food food food
4.7
disappointed with the wifi in the hotel. wifi is chargeable here. we are fine with it. but each wifi can be used on one device only. which mean if your pay for 24 hours wifi. It can be used on one lap top in each room only. if there are 2 person in the room , each person has 3 device ( I pad, laptop and smart phone) you have to pay for the cost of 6 wifi, this is ridiculous !!!!
Nitin P. Families with older children Sweden, January 6, 2014
Extremely poor

Location
3
unskilled and lazy staff. Long check in time. NO free Internet in the Hotel. The standard is of 1 or 2 star. No value for Money. The Room condition is bad.
Ashok C. Families with older children United Kingdom, December 19, 2013
Comfortable room. Reception staff unfriendly

Clean comfortable room.Location.
5.3
Overall, a well priced mediocre hotel, well situated. Comfortable rooms. Lifts need attention hence used the stairs all the time. Food below acceptable standard so avoided breakfast. Room service very poor. The reception staff very unhelpful and unwelcoming. Although, the Manager of the hotel seemed better. Perhaps more customer orientated training would be beneficial.
Pattaravadee W. Groups Thailand, December 13, 2013
Clean Room, Attentive Staff, Fast Room Service

Clean Room, Attentive Staff, Fast Room Service
8
It was a bit difficult to find the hotel name because it was put quite inside of the building. However, the room was okay. it's reaponsable price to stay in this hotel. Breakfast was good. The staff were very friendly.
Alok P. Business travelers United States of America, December 6, 2013
Great Hotel location but a bit expensive

Location, Newer Property, Staff was courteous
5.3
Yogeshwari M. Couples Mauritius, November 18, 2013
really nice

clealiness, nice staff, location
7.7
our stay was really nice.in fact we stayed there for three days and we enjoyed ourselves in bandra.we didn't face any difficulties at all.
Werner J. Solo travelers Germany, November 17, 2013
Clean and comfortable hotel close to airports

friendly service, excellent restaurant, close to airtports
8.7
This very clean hotel with outstanding friendly and helpfull staff and an excellent restaurant is highly recommendable. I will certainly come back.

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