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The Pacific Sutera

1 Sutera Harbour Boulevard, Central Business District, Kota Kinabalu, Malaysia 88100 (Show on map)

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"Very nice pool, staff is generally helpful, had run..."

  • Wai, Hong Kong
  • August 17, 2015
  • Area: Central Business District
  • Rooms : 500
  • Free Wi-Fi

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Room Types
Max
Rates
Pacific Club Golf View
Pacific Deluxe Golf View With Breakfast
Pacific Club Golf View
Pacific Deluxe Golf View
Pacific Deluxe Seaview
Pacific Club Golf View - Stay 3 Pay 2
Pacific Deluxe Seaview With Breakfast
Pacific Deluxe Golf View - Room Only
Pacific Deluxe Seaview - Room Only
Junior Suite
Junior Suite - Stay 3 Pay 2
Junior Suite With Breakfast
Executive Suite With Breakfast
Executive Suite
Executive Suite - Stay 3 Pay 2

 

When would you like to stay at this hotel?

Features of The Pacific Sutera
Facilities

24-hour front desk

24-hour room service

ATM/cash machine on site

babysitting

bar

business center

car hire

car park

coffee shop

concierge

currency exchange

elevator

executive floor

express check-in/check-out

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities

newspapers

poolside bar

restaurant

room service

safety deposit boxes

salon

shops

shuttle service

smoking area

tours

 
Sports and Recreation

badminton court

bowling alley

children's playground

fitness center

garden

golf course (on site)

hot tub

karaoke

kids club

massage

outdoor pool

pool (kids)

private beach

sauna

spa

squash courts

tennis courts

water sports (motorized)

water sports (non-motorized)

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  
Languages Spoken

Chinese (Cantonese)

Chinese (Mandarin)

English

Indonesian

Japanese

Korean

Malay

  

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Sale ends soon!

Subtle elegance permeates The Pacific Sutera with its grand entrance, high ceiling lobby lounge, panoramic views of the sea, 500 immaculately appointed suites and guestrooms, superlative amenities, and excellent services. The lavish inventory was designed especially for those who appreciate the finer things in life. At The Pacific Sutera, discover unrivalled elegance and comfort. Here, you will also find the Graham Marsh designed 27-hole championship golf course and 104-berth marina. In addition, there are two Mandara Spas and a host of dining and recreational facilities. Nearby attractions that will be easy to visit include the State Mosque and Sabah State Museum, both approximately 20 minutes away. Subtle elegance permeates The Pacific Sutera with its grand entrance, high ceiling lobby lounge, panoramic ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Stay for free if using existing bedding.

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Airport Transfer Fee
30 MYR

Breakfast Charge (when not included in room rate)
60 MYR

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
5 km

Distance to Airport
10 km

Non-Smoking Rooms / Floors
Yes

Number of Bars
4

Number of Floors
12

Number of Restaurants
15

Number of Rooms
500

Room Voltage
200

Time to Airport (Minutes)
15

Year Hotel Built
1999

The Pacific Sutera Kota Kinabalu - Food, drink and entertainment Silk Garden
Silk Garden
The Pacific Sutera Kota Kinabalu - Food, drink and entertainment Cafe Boleh
Cafe Boleh

Recent customer comments

Filter by Traveler Type

 

Fantastic

8.2

from 3822 reviews

Value for Money
7.9
Location
8.3
Staff Performance
8.3
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.4
Food/Dining
7.7
All reviews (3822)
Sort by:
Abang S. Families with young children Malaysia, August 30, 2015
kecewa dengan sarapan pagi

location cleanlines and staff
7
room was ok but really diappointed with the lack of choices for the breakfast
Report this review
Marc A. Couples France, August 20, 2015
short stay hotel

location, value, comfort
7
it is hard to say, because I arrived at 10pm and left the morning after at 6am. So far the check in was good, the room was clean and I only slept there. I did not use any service Location is close to the airport and the harbour
Report this review
Wai L. Families with young children Hong Kong, August 17, 2015
Pool is good, but need improvement/ renovation.

Very nice pool, staff is generally helpful, had run different programs daily for hotel guest and kids
7
The rooms are a bit old and a bit smelly, the air con is very cold even switch to the lowest strength. The design of the window is bad, that makes it very noisy when it rains heavily outside at night. The pool is nice, children will definitely enjoy, the beach side restaurant view is very nice, and price is reasonable. The facility like Kids club and bowling are good. For Food, buffet breakfast is average, and the taste and price for the Chineses restaurant is ok, but the service is below average, very slow and even ask to getting the bowl and chopstick when we arrived got no feedback after call for 5 times and wait for 15 mins. I need it collect it by myself which takes 1 min only. And missing dishes for both times we went there but will be still in the bill, be remembered to check the bill carefully.
Report this review
Nur H. Couples Malaysia, August 8, 2015
Good choice for honeymoon

RELEX, CLEAN, FRIENDLY
7
Friendly staff" , "Great service"
Report this review
Alan W. Families with older children South Africa, July 31, 2015
Just above average

Location , rooms .pools
7.7
Location is excellent and amenities are all nearby ,hotel is old and needs an upgrade and is more a 4 start than 5 star.
Report this review
Daniel N. Solo travelers United Kingdom, July 13, 2015
Nice hotel!

Great staff, excellent facilities, good value for money.
8.7
Report this review
Rob L. Groups Netherlands, July 11, 2015
very friendly staff

Location, Staff, things to do
9.3
Nice stay and good for families with both young and older children. MAny things to do in the resort but some are rediculous expensive.
Report this review
Stefan T. Families with older children United States of America, July 11, 2015
Nice family stay

Dining options; nice view when booking ocean view; access to Magellan Sutera and yacht club facilities
7.7
Great stay. quite a few activities, located very close to airport (but no airplane noise or other problems). Friendly staff, many dining options. There is no real beach, unfortunately. But swimming pools are very nice.
Report this review
Josephus T. Couples Netherlands, July 11, 2015
nice resort hotel

excellent breakfast with huge variety, large comfortable room, good location
9
Relaxing in relative luxurious environment
Report this review
Jin Y. Families with older children China, July 10, 2015
Great hotel with fantastic facility

Food, friendly staff, convenient
9.7
It was a great time there with my mother. Easy to go to the city, to do island hopping. A lot of good restaurants. We really enjoyed our stay
Report this review
< Previous page 1 - 10 of 3822 reviews Next page >

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Sale ends soon!

What's nearby? / Directions

What's nearby?
  • Kota Kinabalu City Shopping District
  • Mount Kinabalu
  • Kinabalu Park
  • Tunku Abdul Rahman Marine Park
  • Sabah State Museum
  • Sabah State Mosque
  • Poring Hot Spring & Nature Reserve
  • Mesilau Nature Resort



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Customers like this resort for:
Nearest transport:
  • South Bus Terminal (1.5 Km / 18 min walk)
Area recommended for:
  • beaches
  • restaurants
  • sightseeing
Distance to airport:
  • Kota Kinabalu International Airport (2.5 Km)
Customer comments:
  • "Friendly staff" , "Great service" , "Nice golf course in the resort" , "Spacious rooms"
Top attractions in the area:
  • Sutera Harbour Golf Club (0.2 Km / 3 min walk)
  • State Mosque (1.3 Km / 16 min walk)
  • Wawasan Plaza (1.6 Km / 20 min walk)
  • Sabah State Museum (1.7 Km / 21 min walk)
Note: Distances are measured as a straight line.

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