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Customers like this hotel for:
    Nearest transport:
  • South Bus Terminal (1.5 Km / 18 min walk)
    Area recommended for:
  • sightseeing
  • restaurants
  • beaches
    Distance to airport:
  • Kota Kinabalu International Airport (2.5 Km / 30 min walk)
    Customer comments:
  • "Friendly staff", "Great service", "Nice golf course in the resort", "Spacious rooms"
    Top nearby attractions:
  • Sutera Harbour Golf Club (0.2 Km / 3 min walk)
  • State Mosque (1.3 Km / 16 min walk)
  • Wawasan Plaza (1.6 Km / 20 min walk)
  • Sabah State Museum (1.7 Km / 21 min walk)

Note: Distances are measured as a straight line.

The Pacific Sutera

1 Sutera Harbour Boulevard, Central Business District, Kota Kinabalu, Malaysia 88100 (Show on map)

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"Staff were always accommodating and very professional...."

Ron, Australia November 23, 2015

Features of The Pacific Sutera

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • ATM/cash machine on site
  • babysitting
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • fax machine
  • gift/souvenir shop
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • photocopying
  • poolside bar
  • printer
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • shuttle service
  • smoking area
  • taxi service
  • tours
  • wheelchair accessible

Sports and Recreation

  • badminton court
  • bowling alley
  • children's playground
  • fitness center
  • garden
  • golf course (on site)
  • hot tub
  • karaoke
  • kids club
  • massage
  • outdoor pool
  • pool (kids)
  • private beach
  • sauna
  • spa
  • squash courts
  • tennis courts
  • water sports (motorized)
  • water sports (non-motorized)


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Indonesian
  • Japanese
  • Korean
  • Malay

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Resort Description
Subtle elegance permeates The Pacific Sutera with its grand entrance, high ceiling lobby lounge, panoramic...see more Subtle elegance permeates The Pacific Sutera with its grand entrance, high ceiling lobby lounge, panoramic views of the sea, 500 immaculately appointed suites and guestrooms, superlative amenities, and excellent services. The lavish inventory was designed especially for those who appreciate the finer things in life. At The Pacific Sutera, discover unrivalled elegance and comfort. Here, you will also find the Graham Marsh designed 27-hole championship golf course and 104-berth marina. In addition, there are two Mandara Spas and a host of dining and recreational facilities. Nearby attractions that will be easy to visit include the State Mosque and Sabah State Museum, both approximately 20 minutes away.
Resort Policies
Useful Info
Food, drink and entertainment

Recent customer comments

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All reviews (3864)

Business travelers (158)

Couples (1640)

Solo travelers (457)

Families with young children (788)

Families with older children (415)

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All reviews (3864)
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Ron G. Couples
Australia, November 24, 2015
Great way to end a Borneo holiday

Staff were always accommodating and very professional. Concierge was exemplary. Location and facilities excellent.
Fantastic stay. Room had a few minor maintenance issues but the staff and the resort as a whole made it a special and relaxing end to a wonderful Borneo holiday.
Kin W. Couples
Malaysia, November 11, 2015
Excellent hotel, great view and good service

Beautiful view, relaxing and good service
Enjoyed the stay
Chan Y. Couples
Malaysia, November 08, 2015

Hazni A. Families with young children
Singapore, November 07, 2015
Great for families

Friendly staff, lots of facilities and activities for young children, great location by the sea with stunning views
We are pleasantly surprised by the friendly staff who are always ready to help. Its an integrated resort between Magellan, Pacific and the country club. Hence we had access to the different restaurants and activities available for children. It was raining everyday we were there but we could always find something to do and somewhere to eat and chill without needing to heading to town. The is a internal shuttle to take you between the different buildings. We like the range of food available. And everywhere we dined, the staff is always friendly and ready to attend to us and our young child. Special mention to the staff at Cafe Boleh Pacific Sutera, Ms Laniang who is always attentive to the needs of our child. The furnishings are a bit dated though but our room aircon is working well and the bed is comfy and clean. The flush spoilt on the last night :-) but we called feont desk and they were quick to respond and got someone up to fix it. I recommend the seaview room with a stunning view of the South China Sea.
Li T. Couples
Malaysia, November 20, 2015
Excellent hotel

clean room, friendly staffs and good location
Teo A. Business travelers
Singapore, November 01, 2015
Good for idyllic short stay n golfers

Cleanliness, close to airport, scenery
Suzanne F. Couples
United States of America, October 18, 2015
Beautiful harbor, nice place to relax

Location, harbor, view
We had a lovely stay! Our room had a balcony with a sea and harbor view that couldn't be beat. The food was pretty good and the facilities are nice. There isn't much of a beach to speak of but we still enjoyed our stay. The buffet is quite nice and has a variety of foods.
jason B. Families with young children
United Kingdom, October 20, 2015

The view, the pool staff
Stay was ok but front desk messed around they blocked an amount from my cc, then on check out charged again later was resolved
Kristine A. Couples
United States of America, October 19, 2015
Yat K. Couples
China, October 08, 2015
A nice and relax hotel

Clean, standard, golf course
It was a clean hotel, with a great sunset view beach.

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