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The Pacific Sutera

1 Sutera Harbour Boulevard, Central Business District, Kota Kinabalu, Malaysia 88100 (Show on map)

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"Great staff, excellent facilities, good value for money...."

  • Daniel, United Kingdom
  • July 13, 2015
  • Area: Central Business District
  • Rooms : 500
  • Free Wi-Fi

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Room Types
Pacific Club Golf View
Pacific Deluxe Golf View With Breakfast
Pacific Club Golf View
Pacific Deluxe Golf View
Pacific Deluxe Seaview
Pacific Club Golf View - Stay 3 Pay 2
Pacific Deluxe Seaview With Breakfast
Pacific Deluxe Golf View - Room Only
Pacific Deluxe Seaview - Room Only
Junior Suite
Junior Suite - Stay 3 Pay 2
Junior Suite With Breakfast
Executive Suite With Breakfast
Executive Suite
Executive Suite - Stay 3 Pay 2


When would you like to stay at this hotel?

Features of The Pacific Sutera

24-hour front desk

24-hour room service

ATM/cash machine on site



business center

car hire

car park

coffee shop


currency exchange


executive floor

express check-in/check-out

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities


poolside bar


room service

safety deposit boxes



shuttle service

smoking area


Sports and Recreation

fitness center


golf course (on site)

hot tub


kids club


outdoor pool

pool (kids)

private beach



squash courts

tennis courts

water sports (motorized)

water sports (non-motorized)


free Wi-Fi in all rooms

Wi-Fi in public areas


car park

Languages Spoken

Chinese (Cantonese)

Chinese (Mandarin)







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Subtle elegance permeates The Pacific Sutera with its grand entrance, high ceiling lobby lounge, panoramic views of the sea, 500 immaculately appointed suites and guestrooms, superlative amenities, and excellent services. The lavish inventory was designed especially for those who appreciate the finer things in life. At The Pacific Sutera, discover unrivalled elegance and comfort. Here, you will also find the Graham Marsh designed 27-hole championship golf course and 104-berth marina. In addition, there are two Mandara Spas and a host of dining and recreational facilities. Nearby attractions that will be easy to visit include the State Mosque and Sabah State Museum, both approximately 20 minutes away. Subtle elegance permeates The Pacific Sutera with its grand entrance, high ceiling lobby lounge, panoramic ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Stay for free if using existing bedding.

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Airport Transfer Fee
30 MYR

Breakfast Charge (when not included in room rate)
60 MYR

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
5 km

Distance to Airport
10 km

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

The Pacific Sutera Kota Kinabalu - Food, drink and entertainment Silk Garden
Silk Garden
The Pacific Sutera Kota Kinabalu - Food, drink and entertainment Cafe Boleh
Cafe Boleh

Recent customer comments

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from 3807 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (3807)
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Alan W. Families with older children South Africa, July 31, 2015
Just above average

Location , rooms .pools
Location is excellent and amenities are all nearby ,hotel is old and needs an upgrade and is more a 4 start than 5 star.
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Daniel N. Solo travelers United Kingdom, July 13, 2015
Nice hotel!

Great staff, excellent facilities, good value for money.
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Stefan T. Families with older children United States of America, July 11, 2015
Nice family stay

Dining options; nice view when booking ocean view; access to Magellan Sutera and yacht club facilities
Great stay. quite a few activities, located very close to airport (but no airplane noise or other problems). Friendly staff, many dining options. There is no real beach, unfortunately. But swimming pools are very nice.
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Josephus T. Couples Netherlands, July 11, 2015
nice resort hotel

excellent breakfast with huge variety, large comfortable room, good location
Relaxing in relative luxurious environment
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Rob L. Groups Netherlands, July 11, 2015
very friendly staff

Location, Staff, things to do
Nice stay and good for families with both young and older children. MAny things to do in the resort but some are rediculous expensive.
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Jin Y. Families with older children China, July 10, 2015
Great hotel with fantastic facility

Food, friendly staff, convenient
It was a great time there with my mother. Easy to go to the city, to do island hopping. A lot of good restaurants. We really enjoyed our stay
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Simon H. Couples United Kingdom, July 7, 2015

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Ming W. Families with older children Hong Kong, July 6, 2015
not only enjoy this hotel, also the club next

room, breakfast, place
very comfortable bed and good breakfast
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Shiu T. Couples Hong Kong, July 4, 2015
Good choice in Sabah

location, swimming and golf facilities, helpful staff
It's a good experience in staying with the Sutera. Satisfactory service and transfer offered except I spent some time in dealing with the air-conditioning and some problems in the toilet.
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Yuliana L. Families with older children Indonesia, July 2, 2015
Good resort with a lot of facilities

Comfortable bed and good breakfast with a lot of variety
The hotel was great,clean, comfort and location was good. It is a good experience in staying with The Pacific Sutera and we will back again when we visit KK.
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< Previous page 1 - 10 of 3807 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • Kota Kinabalu City Shopping District
  • Mount Kinabalu
  • Kinabalu Park
  • Tunku Abdul Rahman Marine Park
  • Sabah State Museum
  • Sabah State Mosque
  • Poring Hot Spring & Nature Reserve
  • Mesilau Nature Resort

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Customers like this resort for:
Nearest transport:
  • South Bus Terminal (1.5 Km / 18 min walk)
Area recommended for:
  • beaches
  • restaurants
  • sightseeing
Distance to airport:
  • Kota Kinabalu International Airport (2.5 Km)
Customer comments:
  • "Friendly staff" , "Great service" , "Nice golf course in the resort" , "Spacious rooms"
Top attractions in the area:
  • Sutera Harbour Golf Club (0.2 Km / 3 min walk)
  • State Mosque (1.3 Km / 16 min walk)
  • Wawasan Plaza (1.6 Km / 20 min walk)
  • Sabah State Museum (1.7 Km / 21 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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