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The Pacific Sutera

1 Sutera Harbour Boulevard, Central Business District, Kota Kinabalu, Malaysia 88100 (Show on map)

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Area: Central Business District Number of Rooms: 500
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
3630 reviews

Value for Money
7.9
Location
8.3
Staff Performance
8.3
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.4
Food/Dining
7.7
All reviews (3630)
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Mario S. Couples Philippines, September 24, 2014
Extras overpriced

Room was great, Staff friendly and helpfull, Nice pool
5.7
Room was great and staff friendly and helpful but the prices charged for food and drinks was a total rip-off
Chris C. Groups Malaysia, September 22, 2014
Golf course and sea view hotel

views were amazing, either golf course or sea/marina view. The gardens were immaculately maintained. Staff were extremely helpful and polite
9.3
Thoroughly enjoyed the rooms which had amazing views of the marina. Furnishing was to be expected of a 5 star hotel and staff were well trained and polite. Tours can be arranged from the hotel lobby with an experienced staff manning the booth.
Chris C. Couples Malaysia, September 22, 2014
Nice place for couples honeymoon

amazing views from the upper floors. Staff were extremely helpful and polite and accommodating. Nice pool and gardens
9.3
Cant recommend enough for couples on honeymoon. Convenient and all in one hotel. Tours can be arranged from the hotel. The premises is huge as it encompasses the Magellen hotel and the marina as well.
Kok W. Business travelers Malaysia, September 21, 2014
Worth staying there

Scenery, Pool & location
6.3
Good stay
Saravanan K. Business travelers Malaysia, September 20, 2014
A day at Pacific Sutera

Lovely setting, friendly staff, clean and spacious room.
7
"Positive: the property are immaculate and the location and views are unparalleled!.
Suzianna M. Families with young children Malaysia, September 19, 2014
Not impressed as I thought it should be

Seaview, scenery and pool
7.7
I upgraded our room (with balcony) as we are locals from KK and would like to feel the luxury of staying in a 5-star hotel. There's a few cigarette end on the soil outside the balcony and it's spoiling our view (thinking a 5-star hotel should be well maintained and litter-free). However everything else were great, the pool, the scenery and the marina. Our kids enjoyed it the most.
Leong W. Groups Hong Kong, September 18, 2014
good

clean.sofy
8.7
i will back..good
Leong W. Groups Hong Kong, September 18, 2014
good
8
i will be book again
Jean Y. Business travelers Malaysia, September 17, 2014
Good Location, Helpful Concierge Staff, Clean Room

Good Location, Helpful Concierge Staff, Chinese Restaurant
9.3
The concierge staff was very resourceful, he was able to help me to arrange car rental within 1 hour or less. The Chinese restaurant - Silk Garden serves very good food with reasonable price. Location wise, the hotel itself is considered located in the city, and it is near to airport too - 15min away. Hotel premise is well kept and room is clean.
Chi W. Families with older children Hong Kong, September 17, 2014
Relaxing

View, food, comfort
9.7
Beautiful sea view, nice breakfast and buffet dinner, swimming pool facing the ocean is also great, enjoyable stay! Shuttle bus to the main streets is available, but it's a little bit slow and the schedule is not frequent.

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Customer Reviews - The Pacific Sutera, Kota Kinabalu

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