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Recent customer comments

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Excellent



based on 4070 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.3
  • Location 8.3
  • Room Comfort/Standard 8.4
  • Staff Performance 8.3
  • Value for Money 7.9
  • Food/Dining 7.7

9.2 Steven O.
Australia
June 06, 2016
Great place to stay for Orangutans
Have stayed here 3 times over past 2 years...great location...just 15min walk to Complex of Orangutans and Sun bears....Resort is simple but with good cabins, good food and great staff

7.2 THAM Y.
Malaysia
June 04, 2016
good location but kids club so so only.
hopefully more thing for kids club

7.6 Fekree H.
Brunei Darussalam
June 02, 2016
Thumbs up
Great location

7.6 hendrik W.
Brunei Darussalam
June 01, 2016
So so
Bed + pillows very uncomfortable for the price . Water heater seems not working to well

6 LI L.
Malaysia
May 29, 2016
good location
good location

7.6 LI L.
Malaysia
May 29, 2016
strategic location
wish to do renovation of the room

8.8 Shirley N.
Singapore
May 26, 2016
Surrounding is very nice n clean n we lv yr yr pool n daily B/F
On the whole we both is very enjoyable n we will be back soon but 😂 very very very unhappy with the food on the beach buffet cost M69 per head ( cool seafood not fresh ) n fd so limited n more complain??????? this is the most unhappy seafood after so many years of travelling 😥😥😥

9.6 Esther T.
Malaysia
May 25, 2016
Nice environment
The surrounding and view is excellent!

5.2 Gan Y.
Malaysia
May 25, 2016
Review
Many things in the room was broken, like the hotel door card, the main door, wash room, etc. The pool was dirty.

9.6 David H.
United Kingdom
May 24, 2016
Amazing place, somehow even better
I whole-heartedly recommend the Sutera Harbour as a holiday venue. I have stayed many times before and now they have renovated, repainted etc it's even better. Definitely recommended!