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The Palace Downtown Dubai

Emaar Boulevard, The Old Town Island, Downtown Dubai, Dubai, United Arab Emirates 9770

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Features of The Palace Downtown Dubai

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • babysitting
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • executive floor
  • facilities for disabled guests
  • family room
  • fax machine
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • photocopying
  • printer
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • shuttle service
  • smoking area
  • taxi service
  • tours
  • wheelchair accessible

Sports and Recreation

  • fitness center
  • massage
  • outdoor pool
  • sauna
  • spa
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • Arabic
  • Bulgarian
  • English
  • French
  • Hindi
  • Russian

Book now!

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Hotel description
Strategically situated in the city of Dubai, this hotel is within the proximity of the Dubai World...see more Strategically situated in the city of Dubai, this hotel is within the proximity of the Dubai World Trade Center, shopping mall, and area attractions. Boasting 242 guestrooms and suites, all are tastefully furnished, decorated in a Middle Eastern theme, and equipped with modern amenities for guests’ utmost comfort. Guests can dine at the on-site restaurants where delicious French and Thai cuisines are served. Offering spacious meeting rooms, guests can organize their private or public events at the hotel. With a pleasant atmosphere and quality lodging, The Palace Downtown Dubai is an ideal place to stay.
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (72)

Business travelers (6)

Couples (37)

Solo travelers (5)

Families with young children (10)

Families with older children (7)

Groups (7)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (72)
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Khaled A. Couples
Jordan, December 01, 2015
Luxury, Location, service BUT

Luxury, Location, Service
It was a very nice stay. the hotel's location and facilities are perfect. My only, but to me very important unfortunately, VERY cold water at all times of the day. For some reason, there was never hot water in the shower. Also, the rooms were relatively cold and adjusting the temperature control in the room did not do much.
Saleh B. Families with young children
United Arab Emirates, November 24, 2015
Wonderful hotel

Location, image, staff performance
A wonderful and memorable one
Svetlana T. Families with young children
Russia, November 10, 2015
Great stay!

Location, decor and the staff are the best!
We loved it! The hotel has a true 'Arabian fairytale' vibe to it, complete with beautiful furniture and decorations. The staff is very frienfly and helpful, they made us feel at home. We asked for a quiet room and music from the fountains could not be heard at all. We loved the area by the pool with comfy cabanas and shisha. Location is awesome, with easy access to Dubai Mall, the Fountain and Burj Khalifa. The hotel isn't designed for families with little kids, i.e. there is no playground or kids'club, but if your kids know how to entertain themselves, then it's not an issue, especially with Dubai Mall and its entertainment so close by. The only downside for us was poor lighting in our suite; our kids love to draw and read, they couldn't do it in the evening. Applying makeup in the evening was a challenge for me. Other than that, The Palace is a great hotel, I would recommend it in a heartbeat.
Hussain K. Business travelers
Saudi Arabia, November 08, 2015
Location is good other than that all normal

Location, Location, Location
I've been in a better hotel in dubai, with better rates and services
Essa A. Business travelers
Qatar, September 28, 2015
Almost all the hotels provides free booking and cancellation now a days. Due to some personal issues i could not travel to Dubai and asked them to cancel and refund the amount. But their reply was "its against our hotel policies." This incident was so strange for as a regular traveler. So i don't suggest The palace hotel as a comfortable place to stay for me.
Ahmed A. Families with young children
Saudi Arabia, July 31, 2015
Best hotel ever

Location- room size- facilities
Onny A. Business travelers
Indonesia, June 15, 2015
nice location

location, friendly staff, comfort bed
fahad S. Couples
India, May 13, 2015
nice hotel

clean, sophisticated and friendly
It was nice except that I couldn't really appreciate the view of the fountain from my balcony, especially since the room I booked was fountain view deluxe.... real bummer
Ali A. Couples
Kuwait, March 12, 2015
More than expected

The view, the location and the staff
Words can't be enough
Mohammed A. Couples
Kuwait, October 27, 2014
Indeed a Palace

Luxury , breakfast, location
Loved our stay at the Palace. Great hotel indeed a 5 star hotel with everything u need in room and hotel. Excellent location. Wonderful breakfast. Good spa.

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