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Very good 7.5
Based on 1058 reviews

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About The Palace Hotel Kota Kinabalu


The Palace Hotel Kota Kinabalu has been classified and awarded a 3-Leaf rating from the Green Hotel Classification Program as a Green Hotel that has taken significant steps to protect the environment. The Palace Hotel Kota Kinabalu is a modern, smoke-free, exquisitely designed accommodation standing on a hill, overlooking the hustle and bustle of the city on one side and serene mountains on the other. The Palace Hotel Kota Kinabalu is situated in the center of Kota Kinabalu, Sabah, and close to the state Royal Palace, shopping complex, 15 minutes from the international airport, and 10 minutes to the jetty. This colonial-styled hotel, located in the state of Sabah, is placed on a regal hill looking down upon Kota Kinabalu. Guests will find a variety of amazing natural recreation venues close by, such as nature treks and other outdoor adventures. The hotel itself maintains a majestic royal style that has colonial influences infused with an injection of Malaysian design concepts, creating an atmosphere that is unique and restive. The on-site dining options, Tangerine Restaurant and Glamorous Lounge, serve a multinational compilation of international cuisine as well as refreshing beverages. Whatever the reason for your stay, The Palace Hotel Kota Kinabalu will make your stay a good one.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • car park
  • shuttle service

Fitness & recreation

  • fitness center
  • spa
  • massage
  • steamroom
  • karaoke

Swimming & soaking

  • hot tub
  • outdoor pool

Land sports

  • garden

For kids

  • pool (kids)

Food & beverage

  • convenience store
  • room service
  • BBQ facilities
  • restaurant
  • poolside bar
  • bar
  • halal restaurant


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • private check in/check out
  • postal service
  • express check-in/check-out
  • luggage storage
  • newspapers
  • smoking allowed

On-site facilities

  • wheelchair accessible
  • gift/souvenir shop
  • facilities for disabled guests
  • elevator
  • executive floor
  • shops

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • 24-hour check-in
  • doorman

Business & money services

  • printer
  • photocopying
  • fax machine
  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Indonesian
  • Malay
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Shuttle service is available at the property from 11:00 AM to 06:00 PM. Kindly contact the property for more details.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 7. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 6
Number of Restaurants: 1
Number of Rooms : 150
Parking Fee (per day): 0 MYR
Room Voltage: 240
Time to Airport (Minutes): 15
Year Hotel Built: 1987
Year Hotel Last Renovated: 2007
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Agoda Verified Reviews

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Very good

  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.2
  • Location 7.0
  • Room Comfort/Standard 7.6
  • Service 7.7
  • Value for Money 7.7
  • Food/Dining 6.9

9.2 NIGEL P.
June 14, 2016
Reasonable priced and closer to town
I will come back again

9.2 luqman M.
June 05, 2016

4.4 Mitsuyasu T.
May 30, 2016
Money wise ok to staying
Location of hotel is quit far from city. All the time must use Taxi and fair is not same as Malaysia standard.

7.6 Chian C.
May 29, 2016
Good place
Will be coming here another time..

8 Min C.
May 28, 2016
Hidden gem, quiet and near the city
Only downside is the aircond, it needs at least 30 mins to cool down the room. Food was very basic, they need to improve, generally tasteless. Otherwise good, bed was comfortable, for this very old hotel. Interior was good, I think they had refurbished the hotel. Will choose other hotel next time

6.8 kok C.
May 20, 2016
Room spcacious , staff friendly, easy car park.
The hotel room is clean. the staff are friendly. walking distance to restaurant and shopping mall area.

6.8 kok C.
May 20, 2016
Room spcaious and clean.
The room are spacious with easy car park. the staff are friendly. walking distance to shopping mall.

5.2 CHENG L.
May 18, 2016
Poor Soundproof of the Hotel Building and the Machineries!!!
As the First Day I Check-in The Palace Hotel and My Hotel Room No: 004 at the Midnight, I was already can hear the machine sound from the Air-cond Compressor outside of the window of the Room and the compressor Motor sound from the Mini Refrigerator inside the wardrobe compartment. But this is not the only noisy sound can heard inside the room, at the middle of my sleep suddenly the sound from the Water Pump inside the Toilet starts to function and the machinery sound much more louder than the noisy sound of the compressors, somehow since the Water Pump sound come out loudly for the first time then the sound of the Water Pump keep on coming out every hour if I not mistake from my experiences.

6.8 Foon M.
May 12, 2016
Quiet place
Hotel room is clean and big! However the location is a bit far from the city!! Not suitable if you do not have your own transport!!!

May 09, 2016
Nice hotel
Renovated hotel, Location in Karamunsing. Wifi in the room not so good. Need to look into it. Will stay in the hotel again in the future.