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The Palace Hotel Seoul

160 Sapyeong-daero, Seocho-gu, Gangnam, Seoul, South Korea 137-804

Recent customer reviews

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Very good

8.0

based on
452 reviews

242 reviews in English

Value for Money
7.8
Location
8.0
Staff Performance
8.3
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.3
Food/Dining
7.3
All reviews (452)
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David D. Business travelers United States of America, January 9, 2016
Very Bad Staff Service
5.3
My room did not have tooth brush and paste. I called in and the front counter staff told me that they will bring in right away. However, they did not show up forever.
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Chee H. Solo travelers Singapore, January 6, 2016
Great Staying Experience

Cleaniness, Comfort, Excellent Staff Performance
9.7
Very comfort, clean and up to standard of condition which a 5 star hotel should consists.
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Kyungjin K. Business travelers South Korea, December 17, 2015
great value for money

Room condition(renovated), convinience, staff performance
9.7
renovated room and great sauna
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Christian L. Families with older children Indonesia, December 12, 2015
Seoul palace hotel must fix their room

1.Location is near in gangnam so it near with my bussines and meeting point. 2. The lobby is good 3. Flexiblility of service can be ask and they are good.
6.7
I stay 3 night with family and daughter, choosing 3 bed room, and the space so small, and their bath room quality so poor, the door it can look by outside, and when we bath there are no plastic curtain for water splash and it make wet the bath room floor. For their breakfast is so booring, always same every day and they just moving the food from it position every day. Make me dizzy.
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Dr R. Business travelers Malaysia, December 7, 2015
Modern and friendly staff

Cleanliness, varieties food and restaurants
6.7
Nice and peaceful but still under construction at daytime
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Brahms L. Business travelers United States of America, November 10, 2015
The Palace

It's clean, Staff is nice, Location is ok
7.7
The stone plate not that great selection.
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Tomi K. Business travelers Australia, November 4, 2015
New gym, great sauna and hot tub area

Gym, rooms are good, comfy beds
7.7
I have returned many times due to quality and value.
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Michelle N. Couples Hong Kong, November 3, 2015
It's a nice hotel. So comfortable, good location.

Staff so intmate, professional and helpful. Hotel's location is nice. Comfortable rooms. Will choose again ^^
9.7
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Linda K. Couples United States of America, October 23, 2015
Staffs are very nice , helpful and knowledge.

Staff.location. Storage
9.7
Via Agoda booking
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Yon K. Business travelers Malaysia, October 6, 2015
Breakfast spread is same whole year round.

Location
6
Breakfast not interesting for regular. Room door lock faulty.
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