Above average 5.7
Based on 16 reviews

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About The Palace Hotel

Description

Whether you're a tourist or traveling on business, The Palace Hotel is a great choice for accommodation when visiting Negombo. From here, guests can enjoy easy access to all that the lively city has to offer. With the city's main attractions such as Rodeo Bar, Negombo General Hospital, Negombo Police Station within close reach, visitors to the hotel will just love its location.

At The Palace Hotel, the excellent service and superior facilities make for an unforgettable stay. Airport transfer, family room, tours, restaurant, poolside bar are just a few of the facilities that set The Palace Hotel apart from other hotels in the city.

20 rooms spread over 3 floors provide a warm and pleasant home away from home. Modern comforts such as fan, non smoking rooms, balcony/terrace, air conditioning, daily newspaper can be found in selected rooms. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as massage, outdoor pool, garden. The Palace Hotel is an ideal place of stay for travelers seeking charm, comfort and convenience in Negombo.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer

Fitness & recreation

  • massage(s)

Swimming & soaking

  • outdoor pool

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • tours

On-site facilities

  • family room
  • garden
  • smoking area

Health and security

  • safety deposit boxes
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 15 USD
Check-In From: 11:00 AM
Check-Out Until: 1:00 PM
Distance from City Center: 5. Km
Distance to Airport: 15. Km
Number of Floors: 3
Number of Restaurants: 1
Number of Rooms : 20
Time to Airport (Minutes): 30
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Recent customer comments

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Above average



  • Hotel Condition/Cleanliness 5.4
  • Location 6.3
  • Room Comfort/Standard 5.8
  • Service 5.6
  • Value for Money 6.1
  • Food/Dining 4.9

mike S.
United Kingdom
January 20, 2013
Handy for Airport and Beach
Swimming Pool on roof
entirely suitable mid-range/budget place on the 'negombo strip' with good wi-fi and poor breakfast. having seen some reviews about bed-bugs, there was no problem with room 106 for us, and mozzies didn't get through net.

DIPESHKUMAR P.
India
December 30, 2012
Average hotel with poor service
Cheap price is the only best thing of this hotel
We are senior citizens and were staying in a standard room for a night only since we have to move towards kandy next morning ! The hotel is average and the manager on the reception take too long to honour our booking since he was not aware of our booking through agoda ! The worst part of this hotel is there is no elevator in the hotel,we have to fetch our luggage on 3rd floor and there was no bell boy to help us out !The hotel don't have their restaurant also as a result we have to go outside to find out food for us after arrival at 9 p.m ! In restaurant while having dinner,we have to eat fast since all hotels/restaurants gets closed at about 10.30 p.m.! The morning breakfast was also not worth to have ! In short,don't stay in this hotel for a night also otherwise,you will be completely exhausted !

DIPESHKUMAR P.
India
December 30, 2012
Average hotel for tight Budget travellers
Cheap price is the only good part of this hotel
We are senior citizens and were staying in a standard room for a night only since we have to move towards kandy next morning ! The hotel is average and the manager on the reception take too long to honour our booking since he was not aware of our booking through agoda ! The worst part of this hotel is there is no elevator in the hotel,we have to fetch our luggage on 3rd floor and there was no bell boy to help us out !The hotel don't have their restaurant also as a result we have to go outside to find out food for us after arrival at 9 p.m ! In restaurant while having dinner,we have to eat fast since all hotels/restaurants gets closed at about 10.30 p.m.! The morning breakfast was also not worth to have ! In short,don't stay in this hotel for a night also otherwise,you will be completely exhausted !

DIPESHKUMAR P.
India
December 30, 2012
Budget hotel without an elevator
Low price is the only advantage if you stay in this hotel
We are senior citizens and were staying in a standard room for a night only since we have to move towards kandy next morning ! The hotel is average and the manager on the reception take too long to honour our booking since he was not aware of our booking through agoda ! The worst part of this hotel is there is no elevator in the hotel,we have to fetch our luggage on 3rd floor and there was no bell boy to help us out !The hotel don't have their restaurant also as a result we have to go outside to find out food for us after arrival at 9 p.m ! In restaurant while having dinner,we have to eat fast since all hotels/restaurants gets closed at about 10.30 p.m.! The morning breakfast was also not worth to have ! In short,don't stay in this hotel for a night also otherwise,you will be completely exhausted !

Vickey P.
Ireland
November 24, 2012
Great Hotel
big spacious rooms, swimming pool
Our stay at Palace hotel was lovely. Thw hotel is on a busy street so close to shops, pubs and resturaant. The staff are really friendly and so helpful and would go out of there way to help you. The bedrooms are nice and big and clean. The rooftop swimming pool is great for evening swim.The only think i wouls recommand is that they showed have a menu with set prices on it for food, as i got tea and charged two different prices

Richard M.
United States
November 15, 2012
Old hotel, they don't care
Roof pool
We stayed here one night. No wifi in the room, it did have ac. Ok bed, pretty worn hotel. Lots of hotels in the area that are not on agoda for arounf us. We went across the street to the silver sands, on the ocean, there were plenty more.

Nigel L.
United Kingdom
November 08, 2012
Handy location close to restaurants
Pool on the roof
I spend about 6 months of the year in Sri Lanka so I am used to the various standards of hotels. When I booked this hotel I checked the description to make sure that the rooms had A/C, Balcony and TV. The A/C was ok but it took 3 room changes before I got one with a tv that worked properly. As for the balcony none of their rooms have balconies despite the fact that their advert said they did. The room that I finally had was generally the best of the three but it was only average for hotels of this price (and I got it as a deal). The one really nice thing about this hotel was the rooftop swimming pool, not over large but adequate, and the seating area around the pool. The rooftop is higher than the other buildings in the area so a great view around. Didn't eat there so can't comment on food except breakfast which was rather sparse by Sri Lankan standards. My verdict - I would not go there again.

Barry B.
United States
October 22, 2012
Nice Hotel - Good Service
Great Rooftop Pool!
ice hotel. Great value for money! Rooftop pool is great! Location is great. Many restaurants in area.

Hamish L.
United Kingdom
October 13, 2012
Friendly budget hotel with pool and wifi
Top floor pool and sun loungers, friendly service
So often you see people writing reviews for two star hotels based on the expectation of five star service- if you want to ensure you won’t see any insects or a little dirt in your room, stay in a five star hotel (thats a reference to other reviews NOT my experience!). For a two star hotel at this price range, the Palace is perfect- expect slightly mis-matching furniture, large rooms with AC and ensuite bathrooms that are pretty clean (even shampoo and soap provided). Perhaps isn’t quite as nice as the pictures convey, but the top floor is amazing with the pool and sun loungers- something more akin to a four or five star hotel. The staff are very helpful, decent wifi downstairs, reasonable breakfast (pretty rank coffee but yet to have a good coffee at a hotel in Sri Lanka). If you are looking for a decent budget hotel as a stopover thats close to beach and restaurants- the Palace is perfect.

Kiran G.
Australia
August 19, 2012
Quirky hotel with character
warm staff, big rooms with character
This hotel is definitely worth the money. It is a quirky old building with interesting, big rooms (we even had a bath tub!), lovely rooftop pool and friendly management. We enjoyed it so much we will be staying there again this week!


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