Very good 8.0
Based on 193 reviews

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About The Palm Retreat


Ideal for fun and relaxation, The Palm Retreat is located in the Patong area of Phuket. With its location just 15 km from the city center and 25 Km from the airport, this 3-star hotel attracts numerous travelers each year. A well-kempt environment and its proximity to Train Thai Boxing, Dive Supply, Jungcelon Shopping Mall give to this hotel a special charm.

The Palm Retreat offers impeccable service and all the essential amenities to invigorate travelers. Top features of the hotel include free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, airport transfer.

Step into one of 15 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, wake-up service which can be found in some rooms. The hotel offers fantastic facilities, including spa, massage, to help you unwind after an action-packed day in the city. The Palm Retreat is an ideal place of stay for travelers seeking charm, comfort and convenience in Phuket.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • airport transfer
  • shuttle service

Fitness & recreation

  • spa
  • massage(s)


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • luggage storage
  • tours

On-site facilities

  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Thai
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s) Stay for free if using existing bedding.
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 27 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 15 km
Distance to Airport: 25 Km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 4
Number of Rooms : 15
Reception Open Until: 12:00 PM
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2009
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.7
  • Location 8.4
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 8.3
  • Food/Dining 6.3

Peter L.
June 24, 2016
Always good
Great staff Great location. Ok be back

Ricardo P.
June 12, 2016
Good value for money
Good location, next to bar areas and beach, but quiet. Nice firm bed. Very helpful and accommodating staff, within 30 seconds of checking and going into my room they actually upgraded me to a better room without me requesting it or having any problems with the room I had booked. The hotel was not fully booked and they kindly upgraded me to make my stay more comfortable.

Gyula P.
April 21, 2016
Great clean hotel,close to the beach¢er, great staff
We spent three days in Pam Retreat and it was perfect. The location couldn't be better, close to Bangla road&Shopping mall and just a a few minutes walk from the beach. Even if its close to everything its not noisy at all, bed is comfortable and the wifi is great. Motorbike rental available 20-30 meters from the shop (300bath/day). The satff is great! Very friendly and helpful. We arrived in the morning and even if the check in time is 2pm they let us check in earlier. I have been in 10+ hotels in Phuket, but so far this one is the best. Highly recommended!

Muhd R.
January 26, 2016
Comfortable room and nice staff
good location, comfortable room and nice staff

Muhammad B.
September 30, 2015
Stay at The Palm Retreat
1. Reasonable price, 2. Strategic location for Patong experience (near to mall, halal food, gift shop, convenient shop and beaches), 3. Friendly staff
Good for money, with a big room full of cabinets for your belongings and equipped with safety box. However the bed was not so great, woke up with bed sore but lucky the massage parlors were within a walk. Other than that, the hot shower only lasted for around 10minutes before it turned to cold (but not icy shower).

ka C.
August 24, 2015
Helpful staff
Good location, clean, convenient to everywhere
Staffs are super friendly, highly rated

Chandan S.
August 04, 2015
Value for money
We are late for the flight and we called hotel and they were so helpful that literally they ran to check rooms while checking out. The rooms were clean and friendly staff

Paul Z.
May 29, 2015
Excellent value for money
Friendly and helpful staff, good sized rooms, comfortable bed

May 20, 2015
enthusiastic staff, reasonable price, good location

Burak D.
April 30, 2015
Good price and good quality
Relatively close to the beach / Clean / Friendly staff
It was very clean and quite. Everything was working in order in the room. Staff was very friendly and helpful. It is pretty close to the beach as well. I was very satisfied with my stay. I would prefer the same place next time if I come to Patong.