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Excellent 8.2
Based on 1046 reviews

Recent customer comments

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Excellent



based on 1046 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.4
  • Location 7.4
  • Room Comfort/Standard 8.9
  • Service 8.2
  • Value for Money 8.6
  • Food/Dining 7.5

chanilporn C.
Singapore
June 27, 2014
The stay was awesome and comfortable
Swimming pool and the staff were friendly
Love the stay! Definitely going back again to stay

Boon S.
Singapore
June 20, 2014
Good
Pool Quiet Clean
Great with pleasure, The room is clean & the place is peaceful.

Ngaire N.
New Zealand
June 19, 2014
Pool access room the way to go
Close proximity to Kata Beach and markets, Pool Access room fantastic, Wonderful restaurants and massage places close by
We stayed in the Pool Access rooms - they were fantastic definitely the way to go as opposed to pool view rooms - but if you have children you will need to supervise as the pool is literally 5 steps from your back door. Very relaxed surroundings. Fitness centre is limited but serves the purpose. Buffet breakfast was excellent. 15 minute walk to Kata beach and great shopping. Fabulous local restaurants and plenty of spa and massage choices. Housekeeping can be sporadic, don't expect great things here - every day the room was made up differently and we had to ask for sugar and handtowels most days. Make sure you do not lose anything from your room - even a teaspoon you will have to pay for. All up though a fabulous relaxing 11 days - would stay again.

Belinda J.
China
June 17, 2014
Modern and clean
+ve The friendly staff, location and easy access to beach and attractions. ,ve We had a problem with house keeping about bath towels etc. We were charged for so called missing items. Bit of a bummer.
Aside from the mix up with linen, we had fun and will come back again.

Kirsty J.
United Kingdom
June 06, 2014
Fantastic hotel!!!
Best hotel we have stayed at in Thailand Free upgrade to pool access when checking in Tour desk staff were really helpful
Amazing We only paid $32 a night for deluxe pool view with breakfast. We got a free upgrade to pool access upon check in. Spotlessly clean, modern, good breakfast selection, really good room service, friendly staff, good wifi, excellent your desk. We originally only booked for 3 nights but after the first night we decided to stay for 2 more. They allowed us to pay the same price for the pool view room but to stay in our pool access room :) Free shuttle to beach/town Free gym which is good too

sang L.
South Korea
June 06, 2014
very good
kind staff, food, swimming

Yuen S.
China
June 06, 2014
Friendly staff
spa,fast room services,high speed internet
nice hotel,excellent

Muhammad S.
Singapore
May 21, 2014
Awesome
Environment,Cozy Room,Nice and Polite staff
My stay was awesome.Had a pool access room..Very friendly and effective front desk customer officer.Exceed my expectation which is a plus point.Very cozy,quiet environment...suitable for couple and honeymooners.Will definitely come back again. :)

TAN L.
Malaysia
May 16, 2014
relax , room like villa , nature
free ugrade pool acess room, good to holiday, freedom at any area
Book at agoda,arrived have welcome drinks. 10:46am arrived and hotel early 1 hour(1pm)give us to check in because all room fully book need to waiting person check out and clean the room. Wait at hall and leave my handphone at charging area forgot to take, after arrived room the hotel person call to room inform me,I feel very lucky and happy about my phone no loss. I book pool view room 3days discount 55% and the hotel upgrade the pool acess room-room no 5101 for us. Face 1 time air conditioner not cold and power failure 3 times. But the engineer fast repair and settle the problem.

Fan W.
Hong Kong
May 06, 2014
Spacious room, convenient access to pool
Spacious room, nice pool with convenient access
Staff doesn't speak English well. Breakfast of low quality food in an open air restaurant with lots of flies Room for improvement of cleaniness and maintenance of facilities.