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Excellent 8.2
Based on 1030 reviews

Recent customer comments

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based on 1030 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.0
  • Location 7.4
  • Room Comfort/Standard 8.9
  • Service 8.2
  • Value for Money 8.6
  • Food/Dining 7.5

9.7 Jaqueline H.
February 22, 2015
Pool, breakfast, peace and quiet!
Lovely stay - room perfect -pool lovely -very private. Lovely breakfast, lots of choice. Hotel staff very helpful. Hotel bus down to the beach 5 or 6 times during the day - but it is only really a 10 min walk. Room clean and cool, very spacious bathroom. Good Wifi coverage in room and at pool lounger. Great hotel - would definitely recommend.

8.7 Jin W.
February 16, 2015
Clean, quiet, relaxing hotel
very quiet and clean. We like the main color white and blue. Very clean swimming pool water.
fantastic! Although there was 10 minutes walk to beach, it's ok. The hotel is well designed and maintained. My kid likes the pool very much. It was very relaxing laying besides the pool with breeze and blue sky white building. The staff are friendly. The Red Duck restaurant is just across the road, the dishes are good.

7.7 David L.
United Kingdom
January 31, 2015
Friendly efficient staff, rooms with own pool access, location

8 Pornpen D.
January 26, 2015
Comfort & Clam resort
Nice Swimming Pool, Quiet surrounding, room comfort
It was nice to stay at The Palmery resort Phuket, the hotel was clean & nice swimming pool. Staff is also helpful & good service mind.

4.7 nianjun S.
January 18, 2015
cold and disappointing hotel
swimming pool everywhere, nice lobby
staff are tired and cold, either those around reception desk or at the breakfast. The room was not properly cleaned. Location is bad.

9 Nur N.
January 14, 2015
Very pleased to have stayed here
room, pool, ambience
We stayed for two nights in a Pool excess Suite (we got upgraded from a deluxe pool excess!), tucked away in a quiet corner near the hotel spa. The room is very spacious and clean! The staff were always helpful and friendly. I made an arrangement to have our room decorated for my partner's birthday and our anniversary. They've had our room ready so check in was a breeze! We had a pre-booked sea tour which starts at 630am the next day, so we requested if we could have breakfast earlier (breakfast starts at 630am). The kitchen staff willingly packed some to go breakfast for us. It wasn't anything fancy, but the gesture is greatly appreciated! Other than that, we were blessed with good weather and enjoyed a lot of our spare time (blessed with quiet neighbours too!) in the pool (which has a little Jacuzzi area at one end). There are little restaurants which serves both western and local food, cheap massage parlours and motorbike rentals outside the hotel. Its barely five mins away to the beach on a motorbike. maybe a 15mins leisure walk. but there are shuttle bus services available. The bed was a little hard and the pillows were slightly too soft. Had a little neck ache in the morning. So we checked out the spa (haha how convenient, its right next to our suite). We went on the last day of the promotion! So we got to enjoy the services for half the price. Service was excellent. The spa staff were very accommodating and knowledgeable! Was definitely a great two nights stay and would definitely come back here!

6.3 Penny C.
January 05, 2015
Ok for what we could get last minute
The pool access rooms are nice, the locations great for kata beach - walking distance but far enough away to be quiet
We booked quite late for a New Years trip so had limited options as it's a busy time of year. They made us pay 150sgd per person for a compulsory and average buffet dinner, with no drinks included. Could have had a Michelin starred meal for that. Rip off. However they did have a ladyboy Beyoncé. The service was what really let it down though. It seemed to be run entirely by teenagers and calls or visits to reception would often end up with no action. Room service food was awful. Rooms were pleasant, clean and those with a pool access are great. Overall I'd say it was fine, but not awesome.

7 Swee F.
December 25, 2014
nice hotel
the pool, location
This is the 2nd time we stayed in Palmery resort. We love the location as it is very near to the beach.

8 CHU L.
Hong Kong
December 08, 2014
Simple and don't expect too much
limited service and far from the town center
it was a distance to travel and didn't spend much at the hotel to experience the service.

9.3 wong K.
Hong Kong
December 03, 2014
The Palmery Resort and Spa