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Excellent 8.2
Based on 1040 reviews

Recent customer comments

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based on 1040 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.3
  • Location 7.4
  • Room Comfort/Standard 8.9
  • Service 8.2
  • Value for Money 8.6
  • Food/Dining 7.5

Jeanette K.
October 20, 2014
Very nice hotel
Very nice rooms, good breakfast, good pool area
The hotel er new, and very nice. The staff were nice (execpt the cook who makes the eggs at breakfast). The cleaning at the rooms are very good. Breakfast is good, there is something for everybody. The location is calm and quiet. Also a bit from Kata town. There is some very good and cheap restaurants near by, but not much city life. But I would recommand the hotel overall

Yap H.
October 16, 2014
beautiful place
big room, clean, staff friendly

Kirsten S.
October 15, 2014
Best house keeping ever
House keeping Large rooms comfy bed
Apart from the very rude and unhelpful receptionist we had a wonderful stay!! We loved our house keeper Noi, she was the best!!

Xin T.
October 10, 2014
Comfortable stay with good concierge
Spacious room and customer service
Green and white colors are very soothing. Room and toilet are very spacious, suite includes a front porch with suntanning chairs and coffee table. Open concept of the toilet is very sexy for couples. There are quite a few mosquitoes but they are apparently harmless. Aircon was leaking but it wasn't much of a problem. Concierge spoke decent English and were very hospitable. Gym facilities weren't fantastic but doable, a little stuffy. Location might not be very good for some due to vertical distance but it's about 10 minutes away from Kata Beach. The hotel provides beach towels for you to bring to Kata Beach. There is a muaythai gym along the way which I would like to recommend. Taxi bookings can be made through the tour information lady, she speaks fluent English. From hotel to airport 1000 baht, with additional charges (negotiable) if you wish to stop by certain places along the way. We stopped by Patong for 1 hour at 300 baht (originally 500 baht).

Remily C.
September 25, 2014
Pool, room size perfect

September 07, 2014
just perfect
large room, pool, staff
our stay was 8 perfect days, after a quick check in, complete with upgrade to pool access we were escorted to our room which was very well equipped, 44 sq metres, with a pool at the door was a godsend in the hot thailand weather. the hotel is only 1.5 years old, so most things were still in a good state. the reception staff were very pleasant & friendly, saying sawadee ( hello) each time we passed through the reception area, and the housekeeping & gardeners were also very friendly too. the location of the resort is a good 15 minute walk or 5 minute motorbike ride to kata beach itself. we had rented a motorbike(200 baht per day) and didn't have a problem with the location at all, walking in the day time to get to the beach might be a bit of a hike. the resort is in a quiet area which we prefer, but kata beach area is quiet anywhere compared to patong. the resort is in close proximity to laundry ladies, plenty of places to eat locally and massage too. 7 eleven or the family mart is within a short walking distance. the only thing i can knock was that the bed mattress was too firm for my liking but beds are like that all through asia.

September 06, 2014
Well enjoy The Palmery Resort and Spa
very clean,the room with pool access is very exciting,also hotel prepare the honeymoon surprise.

August 30, 2014
nice,good food,good staff

August 30, 2014
New but not well manintained
near food hunt,pool,quite clean
Not fantastic. can be better. staff

Li C.
August 17, 2014
Just love it
The service, the location and the facilities! Everything is great
The staying was amazing! It can be called one of the best! We got a room with pool access and it was a super correct choice! The time in Palmery was great and enjoyable! Everything! And the breakfast was good too! I just love everything! Couldn't wait to go back! It would be perfect if we could get more discount next time!