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The Park City Grand Plaza Kensington Hotel

18-30 Lexham Gardens, Chelsea, London, United Kingdom W85JE (Show on map)

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Area: Chelsea Number of Rooms: 62
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

from 40 reviews

Value for Money
7.6
Location
8.2
Staff Performance
8.4
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
8.3
Food/Dining
6.9
All reviews (40)
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Noor A. Groups Iraq, August 1, 2015
Great hotel in great location

Location, room size, quality
9.3
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Kerri F. Couples Australia, July 25, 2015
Ideal pisition

Position, cleanliness and attentiveness of staff
9
Excellent stay- clean room, comfortable bed. Although room was a little smaller it was comfortable.
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Poi C. Couples Malaysia, June 14, 2015
Good location

Location, staff service, room size
7.3
Everything is fine. However the ventilation is not so good. do open your room window before you go out to allow air to come in. I like this location. There is a convenient store beside there.
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Paul B. Business travelers Australia, May 17, 2015
London Weekend

1.Proximity to bus and Underground. 2. Services excellent. 3. Walking sirance to Kensington Gardens and Hyde Park
8.7
Very pleasant
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Natalie S. Groups United Kingdom, March 29, 2015
Review

The room was very spacious, the cleanliness was fantastic and people were attentive on reception.
7.7
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Caroline B. Couples United Kingdom, March 21, 2015
4 night stay - great for Parks and tubes

Location, Good standards, Peace and Quiet
8.7
We stayed for 4 nights. As advertised, Earls Court tube is only about 5 mins easy walk, Gloucester Road a couple more, so you are quickly ube-linked to all of London. Lots of restuarants, from fun and quirky to seriously swish within easy reach. Lovely short-cuts north through tree-lined squares to Kensington Gardens. Hotel breakfast is fine, but a walk to South Kensington Kitchen on weekdays (Weekends busy) is a treat. Or lots of places to shop for picnics right just around the corner. South Kensington Museums very close too. Boris Bikes available in the next road. Inside the hotel staff are very pleasant, everything was spick'n'span clean, everything worked. Room was not huge but big enough and cleverly arranged to feel quite spacious enough. Bed a lovely large size, very comfy and wardrobe space also good. Bathroom and bathroom items all very nice. Water was always hot and shower powerful, toiletries plentiful and nice to use. Good sepection of free papers and magazines in rather nice reception area. Very glad we chose this hotel.
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James B. Couples United Kingdom, February 1, 2015
Most deffinetely returning soon

Staff, cleanliness of the rooms, value for money
9.7
Welcomed to smiling faces and staff who were happy to help in anyway. Beautiful lobby and rooms and a lovely big bath!
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Liam M. Couples United States of America, January 17, 2015
Rude unhelpful staff

Large rooms, clean rooms, cheap
5.7
Staff unhelpful, not accommodating when asked for assistance, even asked for champagne glasses to be sent to the room and was given two wine glasses, one of which still had red wine residue from the last person to use it.
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Emile G. Couples United Kingdom, January 11, 2015
pleased

staff, look, comfort
8
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Wei X. Couples Singapore, December 7, 2014
New esthablishment

Location, cleanliness, staff
5
Hotel was new, the heating facility was not working properly for my room and it was freezing. We spoke to their staff and they brought in a portable radiator, which did not warm up the room any bit. We had to change our room at 3am in the morning as it was too cold to sleep and we had to catch a flight at 6am in the morning.
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