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About The Pavilion Hotel


Well-positioned in Bandar Indah, The Pavilion Hotel is the ideal point of departure for your excursions in Sandakan. From here, guests can enjoy easy access to all that the lively city has to offer. A well-kempt environment and its proximity to Klinik Kesihatan Kanak Kanak B17, Sy En Methodist Sandakan, Sandakan War Memorial Park give to this hotel a special charm.

The facilities and services provided by The Pavilion Hotel ensure a pleasant stay for guests. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

Experience high quality room facilities during your stay here. Some rooms include complimentary tea, closet, towels, clothes rack, complimentary instant coffee, provided to help guests recharge after a long day. The complete list of recreational facilities is available at the hotel, including massage. Discover an engaging blend of professional service and a wide array of features at The Pavilion Hotel.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • massage

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • halal restaurant

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • postal service
  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • gift/souvenir shop
  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • 24-hour check-in

Business & money services

  • printer
  • photocopying
  • fax machine
  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Malay
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 0 MYR
Breakfast Charge (when not included in room rate): 15.00 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 12.0Km
Distance to Airport: 3.0Km
Internet Usage Fee: 0 MYR
Non-Smoking Rooms / Floors: Yes
Number of Floors: 7
Number of Restaurants: 1
Number of Rooms : 90
Room Voltage: 220
Time to Airport (Minutes): 3
Year Hotel Built: 2012
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Recent customer comments

Filter by traveler type
  • Hotel Condition/Cleanliness 7.0
  • Facilities 5.9
  • Location 6.7
  • Room Comfort/Standard 7.2
  • Staff Performance 7.3
  • Value for Money 7.0
  • Food/Dining 6.1

3.2 Maggie Y.
May 14, 2016
Bad service
Pillow n blanket cover so dirty...this hotel need to maintenance

6.8 Lam Y.
May 24, 2016
good location, Comfortable and value for money
pleasant stay

4 Maggie Y.
May 13, 2016
Bad service
- request towel 3 times and last the 3rd times just send to room - bath shower water too small - breakfast late served not suitable for early bird - cover for pillow looked dirty

10 Jissammy J.
May 07, 2016
Best location

2.8 TEE L.
May 05, 2016
Bad Stay
Don't think this a great hotel. Even the bath towel also can out of supply. The room only supply one towel while request of another towel need to call reception four four time. The towel and the bedsheets ady in grey colour. That is a bad feeling ..

8.4 Hanisah B.
April 17, 2016
Clean, parking available, good location but far fr
Had a pleasant stay.

8 Abu A.
April 14, 2016
Good and convenient place to stay.
Overall I had a nice stay except the management should ensure the maintenance issues dealt with immediately.

6.8 Salinawati S.
April 29, 2016
nice stay
not so bad

3.2 TAN Y.
March 31, 2016
it's not in bandar indah!!
i was disappointed that the location of this hotel is not in bandar indah as it directed when you typed bandar indah!!! It was very inconvenient for me and my group, as i thought i was going to stay around bandar indah which has more eateries and convenient shops.

3.2 TAN Y.
March 31, 2016
Not value for money
rooms were not properly cleaned. Housekeeping doesnt clean the room daily, but only replenish toilet rolls and changed towels. The 3rd floor have faulty smells.