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Excellent 8.9
Based on 857 reviews

Recent customer comments

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based on 857 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.1
  • Location 9.1
  • Room Comfort/Standard 9.0
  • Service 9.1
  • Value for Money 8.4
  • Food/Dining 8.5

Damian T.
January 14, 2015
Holiday stay
amazing service, great room, great pool
Great stay!! The staff were amazing, food was great and pool was great to laze around. Recommend upgrading to the club room if you'll spend a bit of time in the hotel.

Ida K.
January 10, 2015
Absolutely beautiful hotel ,food and service .
Best of everything in the 3 nights stay.Love the hotel!!!!
Absolutely pleasant I every way

Peternich O.
January 08, 2015
Food, Cleanliness, Service

Adolfo M.
January 06, 2015
Luxury hotel, tv not so good, remote not working
Location, lobby so grand
Enjoy our stay, the food in escolta was excellent. Pls improve your tv, remote not available in the room, replacement not working well

Michelle L.
January 03, 2015

Carolina M.
January 02, 2015
excellent and awesome stay with my famil y
friendly staff,excellent service,excellent hotel
Very satisfying stay at the hotel,i like the services of the crew and staff

valerie L.
December 28, 2014
superb location.
location, comfy and clean
Good and relaxing

melandrew V.
December 26, 2014
excellent stay in a historic and elegant hotel.
room, food, lobby and pool
excellent stay in a historic and elegant hotel.

vien S.
December 19, 2014
Best services
I have been in many places around the globe on the past 25 years. The hotel staff is the very best! Although Manila isn't my favorite city, we shall return.

Markus S.
December 19, 2014
good stay close to shopping
location, bed, entrance hall
My stay was OK, but not extraordinary. Reception was very good, but when I left with 2 suitcases, the respective employees did not care to provide a proper taxi. After a long waiting, I decided to search a taxi myself. Very bad ! Breakfast was ok, but due to many outsiders before christmas at the weekend, it was more like a breakfast frenzy. I did not enjoy it ! For europeans, not enough selection, cheese selection poor. The room is ageing and street noise in the room