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Excellent 8.9
Based on 849 reviews

Recent customer comments

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based on 849 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.3
  • Location 9.1
  • Room Comfort/Standard 9.0
  • Service 9.1
  • Value for Money 8.4
  • Food/Dining 8.5

9.7 melandrew V.
December 26, 2014
excellent stay in a historic and elegant hotel.
room, food, lobby and pool
excellent stay in a historic and elegant hotel.

10 vien S.
December 19, 2014
Best services
I have been in many places around the globe on the past 25 years. The hotel staff is the very best! Although Manila isn't my favorite city, we shall return.

7.3 Markus S.
December 19, 2014
good stay close to shopping
location, bed, entrance hall
My stay was OK, but not extraordinary. Reception was very good, but when I left with 2 suitcases, the respective employees did not care to provide a proper taxi. After a long waiting, I decided to search a taxi myself. Very bad ! Breakfast was ok, but due to many outsiders before christmas at the weekend, it was more like a breakfast frenzy. I did not enjoy it ! For europeans, not enough selection, cheese selection poor. The room is ageing and street noise in the room

United Kingdom
December 13, 2014
Rooms, staff and stunning Christmas lobby
Definitely a 5 star property providing excellent service from all staff I encountered, a stunning Christmas theme lobby but a very disappointing below average quality Breakfast buffet, not what I expect from Peninsula, needs massive improvement, the brand alone does not support quality

9.7 Michael R.
December 09, 2014
Simplicity at its best
Hospitality, simplicity in grandeur

9 Wee C.
December 02, 2014
Very Good for Business Trip
In-room breakfast with no charges, massage & sauna facilities prefect, unexpected late check-in come with late check-out with no charges.
It's very good hotel come with the good staff service and environment. Highly recommended.

December 02, 2014
Will come back
Lobby, service and variety of breakfast
Grand lobby, spacious and well equipped room with free WIFI. Variety of buffet breakfast. Lots and lots of choices to choose from.. It’s one of the best hotels in Manila. Location wise, not really close to any restaurants or shops as the hotel sits in office area. Go for it if budget allows.

December 02, 2014
Incredible buffet breakfast
Great breakfast, luxury hotel and beautiful lobby
This is a real five star hotel, luxurious, spacious rooms, nice pool area, extremely friendly and helpful personnel, breakfast bar with big selection. Absolutely nothing to complain about. Nice fruit basket in the room every day. The air conditioning made the room freezing and we didn't seem to be able to adjust it sufficiently. Some nice touches in the suite - designer toiletries, robes and slippers, and an ironing board and iron complete with large can of spray starch! I've never seen that in a hotel before. Staffs are friendly and very helpful.Highly recommended

7.7 stephen S.
United States
December 02, 2014
Excellent hotel, comfortable stay.
Location, Food, Location
Excellent hotel of course, and the price is good for the quality of stay.

10 Helen G.
December 01, 2014
Good stay
clean,comfort n good location. Good breadfast.