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2015
Excellent 8.9
Based on 849 reviews

Recent customer comments

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Excellent



based on 849 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.3
  • Location 9.1
  • Room Comfort/Standard 9.0
  • Staff Performance 9.1
  • Value for Money 8.4
  • Food/Dining 8.5

8.7 Micah J.
Philippines
November 20, 2013
Impressive & Beautiful Hotel for Special Occasions
Large & clean bedroom, comfortable bed and beautiful lobby
My husband and I checked in late at the hotel, but as soon as we arrived, our room was prepared and our bed was upgraded to king size for my birthday. Check-in was a breeze..We really liked the comfortable bed and the space of our room. Although there were some problems during our stay, I can say that we were attended to immediately and the hotel made-up for their shortcomings. The breakfast buffet was okay but they can still improve the menu. The ambiance of this classic hotel is definitely one of the reasons why we will come back.

10 MINERVA C.
Philippines
November 12, 2013
had an enjoyable stay; just a great break
Food, Music at Lobby, friendly staff
We had a great time just enjoying the quiet atmosphere of the hotel. also enjoyed music and food at the lobby; breakfast was great.

8 Yukiko T.
Japan
November 11, 2013
Nice city stay
Great lobby lounge with live music
We enjoyed staying at the Peninsula for its luxurious interior and ambiance. We loved its French restaurant where they served a perfect steak! Must try.

9.3 Leong K.
Singapore
November 09, 2013
Superb classy hotel
Classy, beautiful, quality
Superb classy hotel with excellent service. The lobby is exceptionally beautiful, very Philippines. Bed was extremely comfortably.

6.3 Federico M.
Italy
November 08, 2013
Good service, but very tired look
Service, location, gym
Short stay for business. The property is dated and badly needs a refurbishment, though it's slightly better than neighbouring Intercon, Dusit etc. Service is good and so is the gym

9.7 chen F.
China
November 08, 2013
very kind staff and good service.
location. service and comfortable
very good. quiet room and sleep good with the view of the park.

8.3 Cromwell C.
Philippines
November 02, 2013
relaxing and refreshing
staff atmosphere

9.7 taare P.
New Zealand
October 07, 2013
Grand Hotel with massive Loby
Loby, Pool, Buffet
We enjoyed our stay and liked the uniforms of the staff at the front door..we could walk around corner to the malls

9.3 kho S.
Singapore
September 13, 2013
best location for business
location service and people
the location is excellent, probably one of the best hotel for business meeting in manila. the gym room equipment isone the best i have been to .....

9 Arne W.
Germany
September 11, 2013
A thoroughly enjoyable stay
Great staff, great location, great flair
At the Peninsula every staff member goes the extra mile to make you feel welcome. Not, they are willing to go, they actually do. When they ask "how are you" they will listen for the answer and show concern if it less than positiv. They try to anticipate your every wish and have the means to fulfill it before you found time to fully articulate it. I have been to lots of 5-star hotels. There are very, very few that can meet the standards set at the Peninsula.