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2015
Excellent 8.9
Based on 849 reviews

Recent customer comments

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Excellent



based on 849 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.3
  • Location 9.1
  • Room Comfort/Standard 9.0
  • Service 9.1
  • Value for Money 8.4
  • Food/Dining 8.5

10 HWASOO K.
South Korea
July 09, 2013
small swimming poor, but wonderful lobby, service
service, food, mood
the exterior of the building looks old and normal, but the everything inside is amazing. wonderful and luxurious lobby and great service will astound you I think. and breakfast, and restaurant are very nice.

7.7 Mika B.
Philippines
July 09, 2013
Very good service
Very good service. Very helpful staff. Lots of food for breakfast.

9.3 Hiroyuki A.
Japan
July 06, 2013
comfortable room with friendly efficient staff
friendly staff, large and comfortable lobby,relaxing bed and bathroom
The reception staff are very friendly and efficient both check in and out. Room is large and vey comfortable. I love their deep bathtub. I would like to thank those staff stationing at the airport for transport service. I waited my friend arriving by a flight 1 hour later. I didn't book any limousine service, but approached the staff standing at arriving hall with hotel logo. I didn't want to wait another 1 hour at the ariving hall, since there was no chair there. I asked him whether I can wait in Peninsula lounge which is to catre for limousine guest. He kindly let me wait in this airconed room, offered some drink and even tried buying some food. With chit-chat with several staff there, 1 hour was very short time. My first impression of this hotel started at the airport, and good mood continued whole of my stay. This is great hotel. I believe they are of course capable for VVIP guest, and also flexible for family guest to offer pleasant stay.

9.7 Francis S.
Philippines
June 26, 2013
Manila pen is truly the best!
Excellent service, elegant rooms, delicious meals
Truly a memorablel experience

9.7 Michelle C.
Australia
June 26, 2013
A lovely place to stay.
Location, food, service
Great - no problems. We thoroughly enjoyed out time there.

7.3 Suraj P.
Australia
June 26, 2013
Grand dame of Makati
Location, large rooms and pool
The Peninsula holds to the same look and feel as the others of its name. While the rooms are large and well furnished. The colonial look is also a little tired at the moment. No doubt due for a refurbishment soon. It's priced quite high given the other options available in the area. The lobby appears to be a very popular meeting spot. It seemed buzzing from morning through to late at night.

8.7 Rushit J.
India
June 19, 2013
Nice Hotel
The Lobby, The Service, The Location
It was very nice, the staff was good and the lobby and hoteel is grand. The room was average though.

9 Tina L.
Singapore
June 17, 2013
Pleasant Stay
Grand lobby, friendly staff, nice room
A grand lobby and friendly staff welcome you for the stay. The staff provide very prompt service with excellent English. Big size room, bath room and also bed. It is very comfortable and cozy. The bathroom is clean and neat. I think the only "con" is the limited of TV channel. Anyway, I will definately go back to this hotel if I return to Manila again.

9.3 Tom Y.
United States
June 11, 2013
It was amazing!
Delicious foods,friendly staff, clean hotel

8.3 Tina L.
Afghanistan
June 10, 2013
Excellent Stay
Convenient location which easy to access; Comfortable and large room; Friendly staff.
We go through the security check upon arrival. The staffs are friendly and always smile which make us really feel great. The room and bathroom are huge and clean. Comfortable king size bed. I have ordered the room service for my supper. The staff who answer my call who is really helpful and friendly. Prompt room service, although they mentioned about 20 mins, my food come in 10 mins time only.