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Excellent 8.9
Based on 872 reviews

Recent customer comments

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based on 872 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.1
  • Location 9.1
  • Room Comfort/Standard 9.0
  • Service 9.1
  • Value for Money 8.4
  • Food/Dining 8.5
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sandra G. from Philippines
Stayed one night in July 2016
Exceptional service
The Pen never lost it's knack for giving exceptional service. Will always go back😊
Reviewed August 01, 2016

Carmen A. from Australia
Stayed 2 nights in July 2016
Loud music till 1:30am
We are unable to sleep properly due to loud music coming from outside. I've tried contacting reception to resolved the issue but no one picked up the phone. At the end of the day, we were expecting to have a good night's rest after a very tiring day but was very disappointed and frustrated.
Reviewed July 31, 2016

sandra G. from Philippines
Stayed 2 nights in July 2016
Everything was fantastic
Never fail to give the best service. Check in through check out, the service was always fast and efficient. Aside from the service, hotel ammenities are great, food delish and location is perfect!
Reviewed July 31, 2016

Mogens H. from Denmark
Business travelers
Stayed 2 nights in July 2016
Excellent hotel.. a true 5-star hotel
Peninsula is a true five star hotel: - Good location in centre of Makati - Big comfortable rooms - Lovely interior and decor - Very friendly and helpful staff - Delicious buffet breakfast .. I have already booked my next stay at the Peninsula.
Reviewed July 31, 2016

Thomas K. from United States
Business travelers
Stayed 3 nights in July 2016
Great hotel that needs a facelift
The service level and attention to detail of the staff was outstanding. The room, a premier suite with club access was extremely comfortable and quiet. The lobby is spectacular, but once you get behind the lobby into the core of the hotel, it becomes how obviously dated much of the hotel really is. With all of the new high end hotels being constructed in Makati and xpansive renovations being done on other nearby hotels, the Peninsula should also be looking at giving the property a facelift.
Reviewed July 30, 2016

Eloize D. from Philippines
Stayed one night in July 2016
Manila Penn
Def coming back!
Reviewed July 28, 2016

Sigrid Z. from United States
Solo travelers
Stayed 2 nights in July 2016
Enjoyed my stay
Reviewed July 25, 2016

Sidney T. from Singapore
Business travelers
Stayed 4 nights in July 2016
Excellent stay!
Clean and spacious rooms, good facilities and great restaurants!
Reviewed July 21, 2016

Jason E. from Philippines
Families with young children
Stayed 2 nights in July 2016
Reviewed July 19, 2016

Fery S. from Indonesia
Business travelers
Stayed 6 nights in July 2016
Excellent service
Great service and good location at the heart of CBD Makati area. Good for business stay and within walking distance from greenbelt shopping center.
Reviewed July 17, 2016