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The Peninsula Shanghai

32 Zhongshan Dong Yi Road, The Bund & North Bund, Shanghai, China (Show on map)

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Area: The Bund & North Bund Number of Rooms: 235
Free Wi-Fi

Recent customer reviews

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Superb

9.3

based on
50 reviews

Value for Money
8.7
Location
9.4
Staff Performance
9.7
Hotel Condition/Cleanliness
9.8
Room Comfort/Standard
9.4
Food/Dining
8.9
All reviews (50)
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Ka M. Families with young children Hong Kong, August 3, 2014
Great hotel but still can find issues

A lot of attention paid to minute details in the rooms renovation. Staff service is really great. Excellent location.
9
The hotel is great - one of the best in shanghai no doubt. Except when it comes to standard as high as the peninsula it is disappointing to find the bathtub drainage not working, which foil our attempt to go back for a second and third soak. The swimming pool. First of all be careful when walking along the pool side. For some reason no thought was spent to consider the slippery marble floor with no easy drainage. So water accumulate and staff have to come back to remove water periodically. Even when staff are at it the slightly wet floor is a trap. What were they thinking? Second the pool being indoor is a little cold. It's good for the swimmers but kids who play in the water get a little chilly after a little while. Then there is the legendary (the legend probably came from the Hong Kong flagship property and it is being replicated in shanghai) peninsula afternoon tea. On weekends it becomes such a popular "thing to do, place to be seen" thing for (newly) rich locals that the lobby cafe transforms into a bit of a zoo (or Chinese wet market) - point is its crowded and noisy and it's outright unpleasant. Takes away from the whole peninsula experience to be honest. I'm seriously thinking of writing the general manager a friendly letter to talk about these but have been too busy...
Ying H. Business travelers Taiwan, June 22, 2014
comfortable

location, clean, good view
8.7
Eunjee K. Business travelers South Korea, November 12, 2013
nice location , friendly staff , nice luxury room

best staff, riverview room and great restaurants and bar
10
Ka W. Business travelers Hong Kong, September 17, 2013
nice stay

good staff, nice restaurant and comfortable room
8
good staff, nice restaurant and comfortable room, gd for business trip as well
Morgan S. Couples United Kingdom, June 23, 2013
Excellent stay

Roof bar, well appointed rooms, excellent location
9.3
Very enjoyable stay at the Peninsula - was upgraded to a larger room on the first night. Everything was extremely well appointed, clean, staff friedly, room was great. My only slight quibble was the fact that the wifi did not seem to work at all, but perhaps this was an issue with my phone.
John S. Business travelers United Kingdom, May 9, 2013
Luxury at a price

For the business traveller, it cannot be beaten
9.7
The Peninsula Shanghai is a 5* hotel at the top of its class. Nothing is too much trouble for the staff and the concierge service is second to none.
Didier I. Business travelers Belgium, March 17, 2013
EXtraordinary, one of the top worldwide Hotel

Superb architecture and decoration, service extraordinary, excellent facilities
9.3
It is many times already I had the chance to stay at the Peninsula Shanghai.It is not only a chain with a name it worth each star they have, even more. The Hotel is splendid from the lobby,rooms, restaurants,Spa, nothing is missing.The room are amazing, class,classic style with a touch of technology,3separate space inside each room (dressing,bathroom and bedroom).Everything is at the right place.The quality of the service is excellent, they are always available, efficient, nice,respectful. What is making the Peninula to be the right place, the touch of class and perfection.MY favorite in Shanghai.
Susan M. Groups United Kingdom, February 24, 2013
Great room, good location

room was great, right on the Bund, great view from the bar
9
room was great, staff very helpful, all spoke good english, right on the Bund, great view from the bar.
Agis L. Couples Greece, February 17, 2013
Fantastic

Clean, quite, great service
8.7
It's a wonderful luxurious weekend. It's worth visiting the spa, has fantastic products.
Li L. Solo travelers Taiwan, November 19, 2012
Best service and hotel in shanghai !!!

Great view and location. Outstanding service
10
it was the best service i had ever received in my entire life. it was more than 5 stars hotel service blocation is right on the bond and right in front of iconic location. great food too!! definitely worth every dollar you spent to stay there!! spa is very small but also very good.

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