arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type

based on 1941 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.8
  • Location 8.6
  • Room Comfort/Standard 8.9
  • Staff Performance 8.8
  • Value for Money 8.7
  • Food/Dining 8.3

9 Kim O.
June 29, 2015
Beautiful hotel
Cleanliness, Comfortable Bed and Nice Building
Very noisy at night I did not manage to get a good sleep. The rest was okay.

9.7 susan R.
New Zealand
June 26, 2015
June 2015
Food service building
All good except the water temperature in the shower was hard to control

9.3 Tabitha J.
June 22, 2015
culture hotel
good restorant, good staff performing, nice pool
nice culture hotel, comfort enviroment with very friendly staffs

7.7 Silvia F.
June 22, 2015
Nice hotel, but expecting more
Swiming pool, location, offered services
The hotel is very nice, but Im afraid that we were expecting more from such category. The stuff seemed to us quite distant, and many services are offered, but for a expensive price. We had a feeling like overcharging for everything

10 susan R.
New Zealand
June 20, 2015
June 2015
The building the good and the service

9.3 utami S.
June 25, 2015
Quaint and charming hotel
design, location, charm
The hotel has a charm of a bygone era, like the Raffles in SG or Angkor Wat. The breakfast food could be better quality, it has that 3* quality where they put quantity and variety without the quality: soggy waffles, bland nasi goreng. The staff are nice and helpful.

6.7 Thomas P.
June 11, 2015
Closed to Arts Jogja. Good value for money. decent spa and room.
Spa should have more therapists during busy period

8.3 SHIE C.
June 11, 2015
Great stay
Price, location, spa

9 Nicola H.
United Kingdom
June 11, 2015
Phoenix Hotel Yogyakarta
Charming ambiance with really helpful staff
Very good. Will definitely go back.

7.3 Dan M.
United States of America
June 10, 2015
Nice Colonial Style Hotel with Good Food
Staff attentiveness, nice pool and spa, great food.
Room and bath were small and basic, although clean and comfortable. No view and a bit faded; for instance, the pool furniture and cushions were old and not very comfortable. Nice colonial feel, but a bit dowdy. Spa was great; staff very, very nice and attentive.