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The Phoenix Hotel Yogyakarta

Jl. Jenderal Sudirman No.9, Tugu Jogja, Yogyakarta, Indonesia 55233 (Show on map)

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Formerly : Grand Mercure Yogyakarta Hotel
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Area: Tugu Jogja Number of Rooms: 144
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
1736 reviews

Value for Money
8.7
Location
8.5
Staff Performance
8.8
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.9
Food/Dining
8.2
All reviews (1736)
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Axel W. Solo travelers Australia, May 13, 2013
lovely, atmospheric hotel

architecture, food, location
8.7
This is a lovely, atmospheric hotel. There are wooden details, high ceilings and stained glass windows. Yet, the room was modern where it mattered, particularly the bathroom, and the fittings were good quality. There is a generous buffet breakfast with both Indonesian and western dishes. It takes 10-15 minutes to walk to the railway station and Jl Malioboro beyond. There is no shortage of becak waiting near the hotel to take you around.
Zaiton C. Business travelers Malaysia, May 13, 2013
relaxing but food was bad

The pool view,friendly staff,near shopping area.
6.3
We were given a room 10 minutes walk from receptions.I need to walk back and forth for that distance on first day.The room was at the end of the building ,on the second day we requested a room nearer to the lift and only 3 minutes walk from the receptions /lobby but very much unprofessionally organised by the staff made upset with the arrangement.One of the staff were rude when i requested to look for my phone charger left in the room on the first day we stay, Due to thier miscommunications they could not locate the charger,almost a day looking for the charger,the house keeping staff returned the charger and appologised for thier foult. On the second day I fell sick and I want to thanked the front office staff who sent me to hospital. Thier kind help saved me from serious situations as I am an asthamatic person. The hotel staffs are the winner of this hotel but the hotel itself has no value for the money. Too expensive for the hotel standard in Jogjakarta.
Beria L. Families with young children Indonesia, May 11, 2013
Culturally designed hotel

nice cultural ambience, strategic location, good staffs
8
The hotel is nicely designed reflecting the Kraton (Javanese Kingdom) culture. The hotel room was nice although the single bed was quite small but the room could accommodate an extra bed. The breakfast was good with some traditional snacks and herbal drinks.
Priscilla L. Groups Indonesia, May 11, 2013
Great city

Nice hotel with good design, clean, value for money
8
Very comfort, enjoying the spas and massage, and also very polite hotel staff.
Simon N. Couples Singapore, May 7, 2013
Feels like you're at your home.

Nice decoration, Good security and Polite staff.
10
Albert T. Couples Singapore, May 7, 2013
A very relaxing stay, away from the busy Singapore

Staff are very friendly
9
Monica I. Business travelers Indonesia, May 6, 2013
Nice hotel and memorable

Centre location, clean, collonial design boutique hotel
7
I was staying at phoenix for bussiness with my husband Very comfort, clean room, old collonial hotel but very good maintenance
Ajay G. Families with young children India, May 6, 2013
Comfortable

Location,
7.3
Yew H. Couples Malaysia, May 5, 2013
A surprisingly comfortable hotel, not spooky

Charming, Surprising, Comfortable
10
Phoenix is an excellent hotel with great decor and charm. In contrary to the reputation it has - said as spooky, it was absolutely elegant and lovely.
Cindy K. Solo travelers Singapore, May 5, 2013
Comfortable and semi-luxurious stay

Room, Atmosphere, Staff
9.3

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Customer Reviews - The Phoenix Hotel Yogyakarta, Yogyakarta

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