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Warren J.
Families with older children
New Zealand,
April 15, 2012
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Beautiful Colonial Style with wonderful service
Ambience, decore, value for money and pool
8.3
the staff were most helpful and accommodating. the antiques and the buildings and rooms are superb. the complimentary 10 mins massage was great to put you in relaxed mood
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Warren J.
Families with older children
New Zealand,
April 15, 2012
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Beautiful historical hotel with wonderful service
Pool, buildings,ambience, antiques
8.7
The service was great, nothing was to much trouble. The complimentary ten minute massage was great to put you in the relaxed mood.
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Chris M.
Solo travelers
Australia,
April 13, 2012
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Fantastic hotel, a little crowded
Exquisitely decorated, a great promoter of Javanese culture
7
services and facilities at the hotel were all of a high standard as you would expect from a hotel of this calibre. staff were helpful and mostly capable english speakers. breakfast was not included in the hotel tarif, unusual for a hotel of this sort. on check in i was made to wait for approximately 20 minutes while staff prepared my room. this was probably due to the large number of guests staying at the hotel, which also detracted from the staff's ability to provide prompt service on occasions. having said that, the service provided was excellent and given with a smile.
the hotel is a little north of where the action is on jalan malioboro, however this proved to be quite a blessing and in no way detracted from the yogya experience.
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Tan K.
Business travelers
Malaysia,
April 12, 2012
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Beautiful Hotel
Classic victorian style building
8.7
It is a lovely hotel. Pleasant stay. Good food too.
Hotel Feature Tip:
I havent got much time to go around Yogyakarta as I only stayed for 1 night. I ordered room service and I must say the food is real nice.
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Franz S.
Groups
Austria,
April 11, 2012
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Unique boutique hotel with lots of charms
Location, decorations, pool area
9.3
it is for sure one of the best hotels in yogyakarta. its decorations are great, the rooms very comfortable, the pool nice inmid a courtyard, the food good and the staff very friendly and helpful!
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Mark F.
Solo travelers
Australia,
April 11, 2012
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Fantastic choice in Yogyakarta
Great service and environment
9.3
the phoenix is a wonderful choice in yogyakarta. great staff and friendly service in an old beautifully maintained building. breakfast was fantastic. i had dinner in one night and was also impressed. i didn't use the pool, but it was beautifully set out. the only problem with staying here is there is a desire to stay in the hotel and not get out to experience the friendly city of yogyakarta.
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Franz S.
Groups
Austria,
April 11, 2012
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Best hotel in town!
Location, interior, pool area, super friendly staff!
9.7
It was a really enjoyable stay. Staff was extremely friendly and helpful and the hotel itself is a jewel with so much nice and original decoration.
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Douglas C.
Solo travelers
United States of America,
April 10, 2012
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Amazing Hotel
Location, Amenities, Architecture
8.7
fantastic hotel right in the middle of jogya... highly recommend, amazing pool, nice gym, great breakfast and dinners...
con: staff lacked in depth knowledge of local tours and events...
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Suzanne D.
Solo travelers
United States of America,
April 10, 2012
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Reasonably priced luxury hotel
Facility - gorgeous colonial building
9.3
This hotel was excellent for its location, standards, and price. My only comment for improvement would be to allow the front desk people and concierge to recommend various options for travelers that are not sponsored by the hotel itself - where to find reasonable transport, money changers in town,etc. The hotel itself is reasonably priced, but not so other amenities on offer.
Restaurant Tip:
There is a nice restaurant across the street with a good menu and reasonable prices. Money can be changed along Malioboro, and trips can be booked at travel agencies along the same street. Malioboro is within close walking distance from the hotel - be careful crossing the street!
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Jennifer C.
Couples
Philippines,
April 9, 2012
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Nice hotel in a good location
staff are nice and always ready to help
7.7
we stayed at the 2nd floor with a veranda. aircon is not working on our first night so we were not able to sleep well so we reorted it on the 2nd night and they immediately repaired it. its an old hotel and creepy for me. sorry. but overall it was a nice hotel. and i find the staff friendly and helpful.
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