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Excellent 8.6
Based on 884 reviews

Recent customer comments

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based on 884 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.4
  • Location 9.2
  • Room Comfort/Standard 8.9
  • Service 8.7
  • Value for Money 7.9
  • Food/Dining 7.6
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Victor T.
September 10, 2013
Great service but very expensive
Room, service and club floor

Fiona D.
September 09, 2013
5 star stay in the centre of Seoul
Service, comfort, location
We chose the Plaza for its location in downtown Seoul, a short walk to all the shopping and restaurants in and around Myeong-dong. We took the train from Incheon Airport to Seoul Station and then its one or two more stops to City Hall station pretty much directly opposite the hotel. The airport limosine bus also stops here. We received a warm welcome and excellent service from all the staff at The Plaza. Our room was small but well laid out with lots of cool high-tech buttons to play with. We had a view over City Hall which was fabulous, and the bed was super comfy. The dining options here seem excruciatingly expensive, but there are so many places nearby to eat it didn't matter to us. We would defitinely stay here again if we find ourselves needing a bit of extra comfort in Seoul.

Wyman L.
August 31, 2013
Great hotel in nice location
Location, service and clean
Great stay. Just a minute away from myeongdong underground.

Wyman L.
August 31, 2013
Great hotel in nice location
Location, cleanliness and service
Stayed here before. Will stay again when im back in seoul

Yuk C.
Hong Kong
August 28, 2013
Comfortable stay in seoul
Great location, helpful staff, decent room
A very convenient location for shoppers. Subway is just next to the hotel. Staff are friendly and speak good english.

United States
August 19, 2013
it was not good as i expted
mmmmmmmm, idea
expnsive, worst room cleaning i ever stayd.i bookd this hotel becaus of the pool but they said no kid in he pool.they should tell about it on he time i travel to korea, i will NEVER stay this hotel.

August 16, 2013
Expensive Hotel , Everything go by Book
Staffs can understand English
Fast Check In and we given a room , both my wife and myself were bitten by mosquitoes. We proceed to count to ask them to check the room and staff @ front desk said they do not have insect repellent, ask us to buy ourself. Request again to change room and given the key, told us to call '0' at the room , so when we @ room , we called '0' , the operator ask if we need bellboy or what, we are totally confusion. The bed layout is somehow different from other hotels we stay so far in years. My wife realized her mobile phone is left at the hotel when we already in Singapore, next following day the hotel called and let us know , I request if customer service can mail back, customer service said we have to pick up ourself in Korea or ask someone to pick up from hotel. Disappointment totally with the services.

August 16, 2013
Clean, well maintain, modern

seily M.
August 15, 2013
Very satisfied
Clean room. Good design. Friendly staff
Stayed there for three nights. The location is a few minutes walking from myeong dong and lotte shopping mall.

Suwendi H.
August 14, 2013
The hotel location is good near from the city hall
clean room, nice ambience, beautifully decorated.
I found satisfactorily stay in the hotel, nothing to complain about.