arrow-up-icon Get points on your miles program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 156 reviews
  • Hotel Condition/Cleanliness 6.8
  • Location 9.6
  • Room Comfort/Standard 7.1
  • Staff Performance 7.1
  • Value for Money 7.3
  • Food/Dining 5.8

8.3 Xin J.
China
September 02, 2014
Very Good Hotel
Service、Location、Clean

4.7 Eric O.
United States
September 02, 2014
Old and decayed
Location, location and location
The location is good. Everything else is horrible. No AC, no fans in the room, musty smells throughout, elevator is rickety and seems about to fail, room was tiny, bathroom floor was cracked, toilet was uneven. Staff was passably friendly.

4.7 Jeff M.
United States
August 29, 2014
A great Hotel if you don't plan on sleeping
Location,
Terrible and my complaints went unanswered the noise level in my room from midnight to five AM was 80 db the equivalent to an alarm clock going off next to your bed. A free app on my smart phone was used to measure the noise. The noise appeared to be coming from construction equipment like a power washer or jack hammer in 30 minute cycles that lasted 10 minutes. Never got a call back from the front desk about what was going on. No AC or fan so if wanted the room at a livable temperature you had to open the windows. I was on the 4th floor

5.3 YENPO C.
Taiwan
July 15, 2014
so so
only near downtown
it is old hotel only near the downtown

8 Satu R.
Finland
June 27, 2014
Fun with family
Location, service, staff
Everything went very well, staff were always ready to help you and location was perfect.

6.3 Aung A.
Myanmar
May 29, 2014
just the stay and see the train.
mostly at the location.
nice cause of the location .

8.7 Michael J.
Philippines
May 07, 2014
Great Location
Perfect location, BART station, daily breakfast and daily coctails
The location of the hotel makes makes my trip perfect.

9 CHIU L.
Hong Kong
May 04, 2014
Location, location, location.
Location, staff and vantage feel.

8 Ibet S.
Philippines
April 28, 2014
A good alternative for rest within budget
Location, internet, and friendly staff
Very good. The staff was helpful. The hotel was centrally located. Price was within budget.

7.3 Michelle D.
New Zealand
April 24, 2014
Centrally located
Great location
The hotel is in a great location but is a bit run down and outdated. The breakfast was average and if later very limited selection is available. Ok for the price but wouldn't stay there again.