arrow-up-icon Earn points on your existing loyalty program!

Up to 30% off with Agoda Insider Deals!

About The Prince Hakone Hotel


Well-positioned in Ashinoko, The Prince Hakone Hotel is the ideal point of departure for your excursions in Hakone. Only 23km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Ashinoko Lake, Hakone En Golf Course, Ashinoko Onsen.

The facilities and services provided by The Prince Hakone Hotel ensure a pleasant stay for guests. Free Wi-Fi in all rooms, car power charging station, convenience store, daily housekeeping, fax machine are just a few of the facilities that set The Prince Hakone Hotel apart from other hotels in the city.

The Prince Hakone Hotel is home to 134 bedrooms. All are tastefully furnished and many even provide such comforts as closet, complimentary tea, towels, clothes rack, slippers. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as boats, sauna, hot spring bath, golf course (on site), spa. When you are looking for comfortable and convenient accommodations in Hakone, make The Prince Hakone Hotel your home away from home.
Show more Show less


Hotel Facilities

  • 24-hour front desk
  • bar
  • bicycle rental
  • car power charging station
  • coffee shop
  • convenience store
  • currency exchange
  • daily housekeeping
  • elevator
  • fax machine
  • fireplace
  • laundry service
  • library
  • luggage storage
  • meeting facilities
  • photocopying
  • postal service
  • restaurant
  • safety deposit boxes
  • shops
  • shuttle service
  • smoking area
  • vending machine
  • wheelchair accessible

Sports and Recreation

  • boats
  • garden
  • golf course (on site)
  • hot spring bath
  • massage
  • sauna
  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Japanese
Show more Show less


Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Breakfast Charge (when not included in room rate): 2600 YEN
Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 23km
Internet Usage Fee: 0 YEN
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 3
Number of Restaurants: 2
Number of Rooms : 134
Reception Open Until: 12:00 AM
Room Voltage: 100
Year Hotel Built: 1978
Year Hotel Last Renovated: 2007
Show more Show less

Recent customer comments

Filter by traveler type
All reviews (142)

Business travelers (1)

Couples (65)

Solo travelers (27)

Families with young children (18)

Families with older children (18)

Groups (13)

Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

8.8 Stephen N.
May 03, 2016
Grand Old Hotel
Much of the hotel looks like it is from a James Bond film in the 1970s or 1980s. In a good way! Big, solid, with huge windows and vista type views of the mountains. The view of Fuji is fantastic. The staff is gentle, helpful and kind. The grounds are beautiful. The linens are incredibly comfortable. The TV is brand new with narrow bezel. Hakone-en is a sort of resort village right next to the hotel. The cable car, aquarium, museum, swan boats and some shops and restaurants are also located there. Lots of places to walk and tons of fresh mountain lake air. You will likely find the restaurant dining to be a tad expensive. The minibar is actually very reasonably priced. The wifi is fast enough and well accessible. Spa is great! The free hotel shuttle to Odawara was greatly appreciated (and saves about JPY8,000 on a taxi) and very comfortable. My only downside was that the hotel doesn't stock plug adapters for standard north American 3 prong (including ground) to 2 prong Japan outlet (or 3 prong Singapore to 2 prong Japan, for that matter). The Kaede spa actually has US-style 3 prong wall outlets, although I didn't think it reasonable to ask if I could charge my laptop in the spa. Also if you are a picky traveller, you might say that the shower/bathroom could be updated but really, not a big deal. All in all a fantastic old-school hotel with great style and peacefulness. I will come back to Prince Hakone!!

8 Jieling T.
April 27, 2016
Very Nice Stay
The staff is very friendly. Room is big and very easy to find. great stay!

6 Micheline P.
March 24, 2016
difficult to find food, but nice view
The view very nice. But difficult to find food. I check in around 4pm. And they told me the Japanese and French rest already fulled. What i expect is going to Japan to eat Japaness food. They should add capacity of the rest, since they know everyone will eat there cause no other rest.

7.7 Eugene U.
November 19, 2015
Beautiful Property
The hotel grounds and strong wifi
Our stay was very good and peaceful. But it was very hard to get around past 4pm. Taxi from Moro Hakone was only Y1380 but it was hard to get past 4pm. A good samaritan saw was waving to a taxi and thankfully helped us by calling a cab on his mobile. This place would be perfect if you had a car. Other than this the onsen is perfect, privacy is there and the Hakone experience is trully provided.

8.7 Wakako S.
November 02, 2015
great location to enjoy Lake Ashi and Mt. Fuji
1) view from the room, 2) very pleasant staffs, 3) open-air hot spring bathroom
Mt. Fuji view and tranquility - simply a bliss. Staffs are very pleasant, not doing too much or too little.

9 Kaitlin L.
United States of America
August 02, 2015
An amazing retreat from Tokyo
The location is stunning and feels secluded from the other lake resorts. The hot springs are therapeutic and the staff is very pleasant.
Our stay was restful and we felt very taken care of. The food is over priced but very high standards.

8.7 John A.
June 19, 2015
Heaven at Hakone
Scenery, location, hot springs
Excellent. Stayed overnight only the staff were excellent but the location, hot springs and day spa were better.

8 Shimon T.
April 24, 2015
big hotel with small rooms
location, breakfest, service
comfortable. The public space is very big with endless coridors but the rooms are very small. Dinner was very expenensive without any propotion. great view of Fugi mountain.

April 13, 2015
Fantastic stay
1. good location
location is very good, the bus stop is infront of the hotel, near to the ropeway , jetty to lake Ashi. walking distance to bus termial where you can take an express bus back to Shinjuku etc. Meal is expansive. it is an forgetable stay as the view is so beautiful if the room is facing the lake and mt Fuji .

6 NG N.
May 27, 2015