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Customers like this hotel for:
    Nearest transport:
  • Motohakone Bus Station [Duplicate with 141703] (2.5 Km / 30 min walk)
    Area recommended for:
  • sightseeing
  • family fun
  • romance
    Customer comments:
  • "Excellent facilities (hot bath and sauna)", "Free shuttle", "Large beautiful rooms"
    Top nearby attractions:
  • Ashinoko Lake (0.6 Km / 8 min walk)
  • Ashinoko Yuransen Moto-Hakone Port (2.4 Km / 29 min walk)
  • Mt. Hakone (2.5 Km / 30 min walk)
  • Hakone Owakudani (3.6 Km)

Note: Distances are measured as a straight line.

The Prince Hakone Hotel

144 Motohakone, Hakone-Machi, Ashigarashimo-Gun, Ashinoko, Hakone, Japan 250-0592 (Show on map)

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"1) view from the room, 2) very pleasant staffs, 3) open-air..."

Wakako, Japan November 01, 2015

Features of The Prince Hakone Hotel

Hotel Facilities

  • 24-hour front desk
  • bar
  • bicycle rental
  • car power charging station
  • coffee shop
  • convenience store
  • currency exchange
  • daily housekeeping
  • elevator
  • fax machine
  • fireplace
  • laundry service
  • library
  • luggage storage
  • meeting facilities
  • photocopying
  • postal service
  • restaurant
  • safety deposit boxes
  • shops
  • shuttle service
  • smoking area
  • vending machine
  • wheelchair accessible

Sports and Recreation

  • boats
  • garden
  • golf course (on site)
  • hot spring bath
  • massage
  • sauna
  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Japanese

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Hotel Description
Well-placed in the sightseeing, romance, family fun area of Hakone city, The Prince Hakone Hotel pro...see more Well-placed in the sightseeing, romance, family fun area of Hakone city, The Prince Hakone Hotel provides a most conducive spot for you to take a break from your busy days. The excitement of the city center is only 23km away. With the city's main attractions such as Ashinoko Lake, Hakone En Golf Course, Ashinoko Onsen within close reach, visitors to the hotel will just love its location.

Prince Hotels is renowned for its quality services and friendly staff, and The Prince Hakone Hotel lives up to expectations. Free Wi-Fi in all rooms, car power charging station, convenience store, daily housekeeping, fax machine are just a few of the facilities that set The Prince Hakone Hotel apart from other hotels in the city.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Throughout the day you can enjoy the relaxing atmosphere of the boats, sauna, hot spring bath, golf course (on site), spa. The Prince Hakone Hotel is an ideal place of stay for travelers seeking charm, comfort and convenience in Hakone.
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Recent customer comments

Filter by Traveler Type
All reviews (137)

Business travelers (1)

Couples (63)

Solo travelers (25)

Families with young children (17)

Families with older children (18)

Groups (13)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (137)
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Eugene U. Families with young children
Philippines, November 19, 2015
Beautiful Property

The hotel grounds and strong wifi
Our stay was very good and peaceful. But it was very hard to get around past 4pm. Taxi from Moro Hakone was only Y1380 but it was hard to get past 4pm. A good samaritan saw was waving to a taxi and thankfully helped us by calling a cab on his mobile. This place would be perfect if you had a car. Other than this the onsen is perfect, privacy is there and the Hakone experience is trully provided.
Wakako S. Solo travelers
Japan, November 02, 2015
great location to enjoy Lake Ashi and Mt. Fuji

1) view from the room, 2) very pleasant staffs, 3) open-air hot spring bathroom
Mt. Fuji view and tranquility - simply a bliss. Staffs are very pleasant, not doing too much or too little.
Kaitlin L. Solo travelers
United States of America, August 02, 2015
An amazing retreat from Tokyo

The location is stunning and feels secluded from the other lake resorts. The hot springs are therapeutic and the staff is very pleasant.
Our stay was restful and we felt very taken care of. The food is over priced but very high standards.
John A. Families with young children
Australia, June 19, 2015
Heaven at Hakone

Scenery, location, hot springs
Excellent. Stayed overnight only the staff were excellent but the location, hot springs and day spa were better.
Shimon T. Couples
Israel, April 24, 2015
big hotel with small rooms

location, breakfest, service
comfortable. The public space is very big with endless coridors but the rooms are very small. Dinner was very expenensive without any propotion. great view of Fugi mountain.
CHEE L. Couples
Singapore, April 13, 2015
Fantastic stay

1. good location
location is very good, the bus stop is infront of the hotel, near to the ropeway , jetty to lake Ashi. walking distance to bus termial where you can take an express bus back to Shinjuku etc. Meal is expansive. it is an forgetable stay as the view is so beautiful if the room is facing the lake and mt Fuji .
NG N. Families with older children
Singapore, May 27, 2015

Carol C. Couples
Hong Kong, March 30, 2015
Nice environment but inconvenient

Nice view and nice onsen.
There was dried vomit on our cover sheets when we arrived. The staffs were very helpful even though I don't think they understood me. They sent a cleaner over very soon after. We loved the environment but it's not near to town or any sights. There is no bus going back to the hotel after 2:14pm. We had to hire a taxi...
Wee T. Couples
Singapore, April 06, 2015
Lakeside Romantic Hotel

1) Lakeside with Mt Fuji view, 2) big and clean rooms, 3) linked to some shops and eateries
The lakeside location was perfect. A stroll along the lake will leave many beautiful memories. Shops and eateries are linked so it's convenient if your do not want to dine in the hotel. Highly recommended for couple looking for a peaceful setting with a magnificent view.
Andre M. Families with young children
United States of America, September 17, 2015
Beautiful Enchanted Place

Onsen, lake view with Mt. Fuji, and location

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