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The Prince Hakone Hotel

144 Motohakone, Hakone-Machi, Ashigarashimo-Gun, Ashinoko, Hakone, Japan 250-0592 (Show on map)

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Area: Ashinoko Number of Rooms: 138
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
131 reviews

Value for Money
8.0
Location
7.9
Staff Performance
8.6
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.9
Food/Dining
7.1
All reviews (131)
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Shimon T. Couples Israel, April 16, 2015
big hotel with small rooms

location, breakfest, service
8
comfortable. The public space is very big with endless coridors but the rooms are very small. Dinner was very expenensive without any propotion. great view of Fugi mountain.
Chee K. Couples Singapore, April 7, 2015
Fantastic stay

1. good location
9
location is very good, the bus stop is infront of the hotel, near to the ropeway , jetty to lake Ashi. walking distance to bus termial where you can take an express bus back to Shinjuku etc. Meal is expansive. it is an forgetable stay as the view is so beautiful if the room is facing the lake and mt Fuji .
Ng H. Families with older children Singapore, March 29, 2015
nil

nil
6
nil
Carol C. Couples Hong Kong, March 27, 2015
Nice environment but inconvenient

Nice view and nice onsen.
4.7
There was dried vomit on our cover sheets when we arrived. The staffs were very helpful even though I don't think they understood me. They sent a cleaner over very soon after. We loved the environment but it's not near to town or any sights. There is no bus going back to the hotel after 2:14pm. We had to hire a taxi...
Wee L. Couples Singapore, March 26, 2015
Lakeside Romantic Hotel

1) Lakeside with Mt Fuji view, 2) big and clean rooms, 3) linked to some shops and eateries
9.7
The lakeside location was perfect. A stroll along the lake will leave many beautiful memories. Shops and eateries are linked so it's convenient if your do not want to dine in the hotel. Highly recommended for couple looking for a peaceful setting with a magnificent view.
Alvaro A. Couples Chile, December 23, 2014
Good

Staff, Clean, Relax
9.3
Salza A. Families with older children Singapore, December 13, 2014
Serenity

The onsen, the staff and the quietness of the place
8
It was a really nice experience with a good staff to boot but the only issue is the option for food is mainly at the hotel as there are no other ones avail except a Chinese one away from the hotel abt 10mins by car. But u can arrange with the hotel for this. Garden view not much to boast about and I would recommend the mountain view room.
Zhang F. Solo travelers China, August 27, 2014
very nice hotel to stay

hotel rooms and environment, onsen, service
8.3
stayed their one night. i missed the hotel shuttle so took the bus. was raining when i got off the bus and it was getting dark, the hotel managed to get a staff to pick me up free of charge. feel warm inside although it was a bit in a raining night.
Aditya H. Families with older children Indonesia, August 8, 2014
Best view

View, room, facilities
9.7
Sanjeev G. Families with older children Singapore, July 15, 2014
Nice hotel but may not e suitable for many

Gardens, Scenery, Hotsprings
7
Prince Hotel is a nice spot for relaxation with its beautiful view, gardens and spas However, the food inside the hotel is very expensive, and there is no alternative for getting food closely by. The shuttle bus service to city has very limited service, and we struggled to go out to the city.

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