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The Puteri Pacific Johor Bahru Hotel

Jalan Abdullah Ibrahim The Kotaraya Po Box 293, JB Sentral, Johor Bahru, Malaysia 80730 (Show on map)

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Formerly : Puteri Pan Pacific Johor Bharu Hotel

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Hotel Area: JB Sentral Number of Rooms: 500
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
124 reviews

Value for Money
7.2
Location
8.2
Staff Performance
7.1
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.1
Food/Dining
6.9
Groups (124)
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Andrew S. Groups Australia, March 27, 2014
Comfortable but run-down

Breakfast buffet, location
8
Our room had very run-down bathroom and light fittings, backed on to the staff/service elevator which howled noisily day and night. Comfortable beds though, and rollaway bed also good. Problems with almost all lights in the room however staff were quick to respond and patched up most issues. Great buffet breakfast with plenty of options. Helpful reception staff. Pool & play area for the kids but we didn't have time to utilise.
Mun L. Groups Singapore, March 2, 2014
Pleasent Stay

Good Location and Affordable.
7.7
Its good except there is no LAN internet in the rooms although its written in the website as available.
Nur N. Groups Malaysia, March 2, 2014
Great and pleasant stay

Location, Cleanliness, Service
8.7
The hotel is well maintained. The hotel room is spacious enough and very clean. It meets the 5stars hotel standard even though the facilities/hotel exteriors look quite old already. Very near to shopping malls and strategically located within the city. Value for money.
Pearl L. Groups Malaysia, December 30, 2013
not very pleasant

location only
4
check in - took the front desk close to 25 mins to check me in. room - needs a serious upgrade. everything is falling apart. power sockets, wiree were exposed. some of the lights in the room were not working internet access - unable to get connected tv - limited channels. transmission was not clear for some of the channels cleanliness - not very clean, especially the bathroom. can see the stain markers on the wasin basin, toilet bowl and tub. the screen for the tub was stinky i booked for 3 nights, but, only stayed for 2 nights. standard of room unacceptable
Yen P. Groups Singapore, December 8, 2013
Large but Dim room...

Large, Near to Shopping Mall
6.3
Room was big but very dim. Insufficient lamps to light up the room. Clean and Simple.
Tze S. Groups Malaysia, December 1, 2013
Not modern hotel

nothing is best
4.3
not clean, outdated design, bad attitude of receptionist
Mohamad R. Groups Singapore, November 30, 2013
no bad but disappointed of room service not 24hrs

location is good, affordable price and staff were friendly and helpful
8.7
Was disappointed that room service was not 24hours service. The rooms need to upgrade by doing renovation in the amenities and facilities. The lobby also need to be renovated as I saw no different of the hotels facilites and decoration since I was young. Time for the hotel to renovate internal and external.
Kum H. Groups Singapore, October 13, 2013
Not worth the money

1) staff attitude 2) location near to shopping centre
5.3
Bad, real bad. 1 room had a faulty toilet flush which was then fixed while the other had no air-con. After repairing the air-con gone dead again in the middle of the night. Breakfast choice was poor and not replenished for a long time. Traffic is pretty bad around the around.
Siti Z. Groups Singapore, September 29, 2013
Good hotel with low performance staff

Food, location. Room
7.3
Shuk Y. Groups Hong Kong, August 26, 2013
Very old hotel but good location

Walkable distance to JB checkpoint, central location and many local food stalls nearby
6
The hotel really need renovation, the room sound isolation is very poor, dirtly carpet and bed sheeting, The water leakage around the bathroom floor when taking shower. The good things about the hotel is very convenience location and friendly staffs.

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Customer Reviews - The Puteri Pacific Johor Bahru Hotel, Johor Bahru

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