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The Puteri Pacific Johor Bahru Hotel

Jalan Abdullah Ibrahim The Kotaraya Po Box 293, Johor Bahru City Center, Johor Bahru, Malaysia 80730 (Show on map)

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Formerly : Puteri Pan Pacific Johor Bharu Hotel
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The Puteri Pacific Johor Bahru Hotel Johor Bahru - Pacific Sky Lounge The Puteri Pacific Johor Bahru Hotel Johor Bahru - Pacific Sky Lounge The Puteri Pacific Johor Bahru Hotel Johor Bahru - Meeting Room The Puteri Pacific Johor Bahru Hotel Johor Bahru - Executive Floor Deluxe The Puteri Pacific Johor Bahru Hotel Johor Bahru - Swimming Pool The Puteri Pacific Johor Bahru Hotel Johor Bahru - Junior Suite The Puteri Pacific Johor Bahru Hotel Johor Bahru - Fitness Room The Puteri Pacific Johor Bahru Hotel Johor Bahru - Guest Room The Puteri Pacific Johor Bahru Hotel Johor Bahru - Imperial Deluxe The Puteri Pacific Johor Bahru Hotel Johor Bahru - Swimming Pool The Puteri Pacific Johor Bahru Hotel Johor Bahru - Restaurant The Puteri Pacific Johor Bahru Hotel Johor Bahru - Executive Room
Area: Johor Bahru City Center Number of Rooms: 500
Free Wi-Fi

Recent customer reviews

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Good

7.2

from 170 reviews

Value for Money
7.1
Location
8.2
Staff Performance
7.2
Hotel Condition/Cleanliness
6.8
Room Comfort/Standard
7.0
Food/Dining
6.9
Groups (170)
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Mazlan A. Groups Singapore, August 9, 2015
not so great

location, food and friendly staffs
7
Wifi in the room really a letdown. I have booked 4 rooms for 2 nights and none of the rooms could get a stable connection. Needs to upgrade the wifi
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Chandra K. Groups Indonesia, July 30, 2015
Puteri Pacific Hotel

The location and service are very good.
6.7
The hotel used to be much better when it was part of the Pan Pacific group. The stay was pleasant because of the friendly and helpful staff. However, the hotel can do better on maintenance, especially in the bathroom. Thank you.
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Boon S. Groups Malaysia, July 18, 2015
Decent Hotel, but staff need improvement

Location, breakfast
6
Location is good. But staff check-in was a hassle. Check-in was done after 4pm, but the staff seemed surprise that we had 4 room bookings on the day and it was not yet ready. Rooms were given in separate floors, and was told we did not request to have all rooms on the same floor. I thought that's fair. But We had requested 2 double room out of the 4, but was given all twin bedders. I wonder what is the point of advance request. Overall, the hotel need to be more systematic in taking booking.
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Yasmin A. Groups Singapore, June 16, 2015
Enjoyable Stay

1. Location 2. Amenities 3. Service
8
Frankly, when reading the reviews I was extremely doubtful of the hotel's cleanliness, service & room maintenance. These would be key factors for me when staying, even for 1 night. I decided to book anyway because 1 had 2 older parents with me and another adult and proximity to amenities was priority. I was pleasantly surprised because the room allotted was on the 14th floor, absolutely quiet, very clean, shower facilities and aircondition worked really great. We enjoyed the live music at the D'costa club and staff was extremely helpful. Parking was a breeze and ample lots which was complimentary. Key point would be to book a better room and of course avoid the weekend mad rush & bookings as hotel is in the heart of JB town.
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Chuen L. Groups Malaysia, June 1, 2015
Nice stay

Generally it was a nice stay at the hotel..
7.7
Nice stay
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Khairul A. Groups Singapore, May 18, 2015
Good location and Hotel

location, breakfast & affordable price
9.7
The breakfast buffet was delicious and have many choices of food. Staff is very kind and polite. The only thing is that the pool is too small.
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Abdol H. Groups Singapore, May 2, 2015
Good hospitality

Room ,staff service and free parking
9.7
Very good
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Fabian U. Groups France, April 25, 2015
Great experience!

Location, food and service
10
It was a great stay! Location, food, service is excellent.
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Paul V. Groups Philippines, March 15, 2015
Non smoking room stinks

Location
4
Disappointed
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Hima M. Groups Singapore, March 13, 2015
short getaway

location,empty swimming pool, quite
5.7
it was pleasant for 3 days 2 night. I assume that the hotel os redecorated n repainted because of the strong smell along our corridor.check in was fast but the housekeeping was very slow. The iron provided by the hotel was not functioning. Last but not least the VERY BAD WIFI connection.
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Customer Reviews - The Puteri Pacific Johor Bahru Hotel, Johor Bahru

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