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The Puteri Pacific Johor Bahru

Jalan Abdullah Ibrahim The Kotaraya Po Box 293, Johor Bahru City Center, Johor Bahru, Malaysia 80730

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Very good

7.3

based on 3772 reviews

3415 reviews in English

Value for Money
7.2
Location
8.2
Staff Performance
7.2
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.2
Food/Dining
7.0
All reviews (3772)
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Fauziah M. Families with older children Singapore, April 24, 2016
Rooms in need of upgrading ...Service can be bette
5
Rooms are quite run down. Bathtub leaked and basin choked. Very much in need of upgrading already Requested for adjoining rooms at time of reservation. Came personally at abt 10am to remind staff of request. Received a call at 2pm to inform adjoining rooma not available. After insisting, they supposedly managed but to our depair, the rooms assigned were not adjoining. Called fromt desk again. They rectified the error. We were told to wait for their staff to send us the keys. No apologies made. Neither did staff offer any assistance to move out luggages. In short, service was rather disappointing.
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Azlina S. Couples Singapore, April 24, 2016
was ok but need more refurbishment pls
6.3
Booked the jnr suite but was disappointed that the room is with old furnishings.
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Saleha M. Families with young children Singapore, April 24, 2016
Really convenient location n value for money..
5.7
The location is so convenient for us to shop,play n eat... Easy access to almost anywer ard jb... Truly satisfied... The in house dining was superb... Will surely and absolutely choose this hotel again on our next visit..
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Rauyat K. Couples Malaysia, April 24, 2016
Can sleep over the night.
3
It is very dangerous leakage water pipe inside bath room just in front entrance door, very risky for senior citizen can slip....
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Peng K. Couples Singapore, April 23, 2016
services could be improved
3
Front desk folks were good but housekeeping was bad. Never replaced the dirty hand towels or face towels with new and even left the used towel on the basin top without collecting. Asked for face towels and sugar, they came with hand towels and creamer. Breakfast was terrible. Fried chicken was cold and I meant fridge cold inside the meat and I even spotted small cockroaches on the buffet table . Avoided the breakfast the next day. Disappointing.
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Mohd R. Business travelers Malaysia, April 20, 2016
Best mattress
5.3
Bilik selesa.. Tilam & bantal yg empuk. Sy harap bhgn f&b perlu perbaiki masakan utk bfast. Kurang rencah & rasa. Fasiliti smua ok
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Suhaila S. Couples Malaysia, April 17, 2016
location
5
Hotel is center of the JB city. But high traffic due to road closed .
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Victoria C. Families with older children Singapore, April 17, 2016
Old rundown rooms, unhelpful staff
4
Booked 2 interconnecting rooms. Reception said that we would have interconnecting rooms - upon arriving at the rooms, we found out it was not interconnected and had to go back to reception to change rooms. The room toilets were in a state of disrepair. Exposed concrete patches next to the toilet bowl, hairdryer barely worked, bathtub old and cracked. The water sprinklers (in case of fire) leaking heavily through the night leaving our carpet soaked. We complained the next morning and was essentially told "Oh okay." Rooms are old and tired. Breakfast the next morning at Puteri Cafe was terrible. Food not refilled and food quality very very low. You're better off walking to City Square for breakfast.
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Zed N. Couples Singapore, April 17, 2016
One night stay
5
Walking distance to City Square.
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Namirah A. Couples Singapore, April 14, 2016
Good location
4.7
Good location!
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1 - 10 of 3415 reviews Next page
The Puteri Pacific Johor Bahru Johor BahruThe Puteri Pacific Johor Bahru Johor Bahru - ExteriorThe Puteri Pacific Johor Bahru Johor Bahru - InteriorThe Puteri Pacific Johor Bahru Johor Bahru - ExteriorThe Puteri Pacific Johor Bahru Johor Bahru - Fitness RoomThe Puteri Pacific Johor Bahru Johor Bahru - LobbyThe Puteri Pacific Johor Bahru Johor Bahru - Princess DeluxeThe Puteri Pacific Johor Bahru Johor Bahru - ExteriorThe Puteri Pacific Johor Bahru Johor Bahru - Executive Floor DeluxeThe Puteri Pacific Johor Bahru Johor Bahru - Puteri Cafe RestaurantThe Puteri Pacific Johor Bahru Johor Bahru - D’Coast RestaurantThe Puteri Pacific Johor Bahru Johor Bahru - D’Coast RestaurantThe Puteri Pacific Johor Bahru Johor Bahru - Junior SuiteThe Puteri Pacific Johor Bahru Johor Bahru - Puteri Cafe RestaurantThe Puteri Pacific Johor Bahru Johor Bahru - Swimming PoolThe Puteri Pacific Johor Bahru Johor Bahru - Executive Floor DeluxeThe Puteri Pacific Johor Bahru Johor Bahru - Swimming PoolThe Puteri Pacific Johor Bahru Johor Bahru - Pacific Sky LoungeThe Puteri Pacific Johor Bahru Johor Bahru - Pacific Sky LoungeThe Puteri Pacific Johor Bahru Johor Bahru - Pacific Sky LoungeThe Puteri Pacific Johor Bahru Johor Bahru - Meeting RoomThe Puteri Pacific Johor Bahru Johor Bahru - Swimming PoolThe Puteri Pacific Johor Bahru Johor Bahru - Pacific Sky LoungeThe Puteri Pacific Johor Bahru Johor Bahru - Junior SuiteThe Puteri Pacific Johor Bahru Johor Bahru - Swimming PoolThe Puteri Pacific Johor Bahru Johor Bahru - Guest RoomThe Puteri Pacific Johor Bahru Johor Bahru - Executive SuiteThe Puteri Pacific Johor Bahru Johor Bahru - Guest RoomThe Puteri Pacific Johor Bahru Johor Bahru - Executive RoomThe Puteri Pacific Johor Bahru Johor Bahru - LobbyThe Puteri Pacific Johor Bahru Johor Bahru - Imperial DeluxeThe Puteri Pacific Johor Bahru Johor Bahru - Princess Deluxe


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