Excellent 8.1
Based on 785 reviews

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About The Quay Boutique Hotel

Description

Chosen by Travel + Leisure Magazine as one of its favorite green hotels, this property in Phnom Penh is a fusion of tranquility and innovation. Located just steps away from the vibrant riverfront, the hotel is a short walk from the National Museum, the Royal Palace, the Silver Pagoda, and quaint streets dotted with charming cafes, designer shops, and art galleries. The hotel heats its water with solar power, recycles its waste water, and uses energy-efficient lighting. Each of the sixteen guestrooms feature minimalist design combined with modern amenities for a convenient and comfortable stay. The exquisite on-site Chow Restaurant offers Southeast Asian dishes to delight the palate. The Quay Boutique Hotel provides a tranquil and relaxing stay for all their guests.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park
  • airport transfer
  • car hire
  • shuttle service
  • bicycle rental

Food & beverage

  • room service
  • BBQ facilities
  • restaurant(s)
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • printer

Languages Spoken

  • English
  • Khmer
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 15 USD
Breakfast Charge (when not included in room rate): 10 USD
Check-In From: 11:30 AM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 km
Distance to Airport: 12 km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 4
Number of Restaurants: 2
Number of Rooms : 16
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 2008
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.2
  • Facilities 6.9
  • Location 9.1
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.5
  • Food/Dining 8.0

Lorenzo C.
Italy
July 11, 2016
Overpriced
Conveniently located and clean, staff is professional enough. Rooms are small and lacking basic facilities (no fridge). Regular rooms do not have a window!

paul S.
United States
June 27, 2016
ok
it was ok

Chua W.
Singapore
June 02, 2016
Great location
This is a nice hotel situated right along the busy Phnom Penh Riverside which is littered with restaurants, bars and massage joints. The room I stayed in was huge and clean.

Jeffery P.
United States
April 27, 2016
Great Location
Great location. Get a balcony room. Great staff.

Wing L.
Malaysia
March 24, 2016
Nice Little Hotel with Good Service
This is my 3rd time staying there. Obviously the room and its facilities run down by now. IT needs some TLC and touch up here and there. Staff are very friendly and helpful. I mean anywhere we go, so long as we are friendly and courteous, it will be reciprocated. Their command of English is not that good which is understandable as English is not their mother tongue but they tried their very best to assist and serve. Nice complimentary breakfast. Good selection of complimentary tea bag in the room. Very convenient. Air Con is good. I love this hotel. I would give them a 4* overall.

Daniel D.
United States
March 10, 2016
Phnom Penh never again
Location, internet signal,roof top bar
My rating my be influenced by my first trip to Phnom Penh. The aggressive tuk-tuk drivers and touts, the liter lining the streets, the smell and 100 degree heat wasn't my idea of a great city. The Quay is run down and the white vinyl used throughout the hotel is no longer white or appealing. Breakfast was off a limited menu of items and not very tasty. Not only would I skip this hotel, I'd skip the whole city and go to Siem Reap.

Bob M.
United Kingdom
February 28, 2016
Great View comfortable room
Good value for money. Very good staff and a good positio. To see all the sights you might want to and even those you don't. Highly recommended

Jerry Z.
United States
February 23, 2016
Lovely suites overlooking the water
The Quay is a small boutique hotel with 16 rooms. The rooms in the front overlook the water across the street. The rooms are modern and the bathrooms spectacular. The rooftop bar is romantic and inviting. Breakfast in the morning

Christopher W.
Australia
February 17, 2016
Nice room, that's it.
Was misinformed about certain queries by the staff, and thought it was unprofessional when they tried to squeeze a few extra dollars out of me on my last night there. All good otherwise.

Marcus W.
Vietnam
February 16, 2016
great design - no service mind or eye for details
design of rooms and location
We loved the design of the rooms and the location which was the reason to book the Hotel. However very little service was given and no passion or love of hospitality service was present with a lack of attention to details and no service mind was felt from the team.I stayed at 2 and 3 star hotels in other places in Cambodia with less design but lots more passion and service mind of the team at the hotels that at the Quay!



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