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2015
Exceptional 9.1
Based on 1199 reviews

Recent customer comments

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Exceptional



based on 1199 reviews
  • Hotel Condition/Cleanliness 9.5
  • Facilities 8.7
  • Location 9.3
  • Room Comfort/Standard 9.3
  • Service 9.4
  • Value for Money 8.4
  • Food/Dining 8.5

Yaojing Y.
China
November 10, 2011
Top notch resort close to nature
Natural setting, beautiful villas
Pros: - The island and surrounding sea is simply beautiful, with plenty of nature in all forms of animal and plant life surrounding the resort - Resort buildings are tasteful, rooms well furnished with services to match - Food is very tasty though not cheap, seaside bar is a dream at night especially with the free welcome drink Cons: - Main beach has suffered heavily from tourist load and boat traffic, while still pretty is far from pristine - Close to nature means many insects and crawlies, and frequent mosquito bites even while in rooms and restaurants - Speedboat transfer is not quite five star standard, can be very unpleasant in windy or rainy weather - In Nov rain is still plentiful and there aren't many guests, but high season price still applies, which works to an exorbitant amount after adding in ferry transfer

Nicola C.
Ireland
November 08, 2011
Wow!
Fantastic villa!
The Racha is simply amazing! I cannot fault it. From the moment we were picked up we knew we were heading somewhere very special indeed! Our villa was amazing - fantastic room and beautiful bathroom (complete with outdoor shower)! The attention to detail was spot on - they have thought of everything! Our room had a BOSE system for iPod/iPhone and even if you didn't have an iPod that didn't matter as you could get one from reception! And if you didn't like the choice of music, no problem, as you could make your own playlists from the MAC available in the library! Everything about our stay was perfect and the staff were fantastic - they really make The Racha what it is. The food in all of their restaurants was beautiful and of the highest quality - highly recommend the taster menu for dinner at The Fire Grill - Michelin Star quality. We loved every minute of our stay and will definitely be returning. A big thank you to all the team at The Racha for making our stay an absolute delight! See you soon!

Dequan L.
China
October 12, 2011
Best Beach of Phuket, best hotel of Phuket
white sand beach, ocean view, nice service ,nice room
Fantastic hotel, fantastic room, excellent service, the one and the only swimming pool

YIBO W.
China
October 08, 2011
Great snorkel & dive site
pretty withe sand beach, nice facilities & food
Everything is awesome here. Snorkel kit & bike for free rent as crystal water & lovely marine lifes are overwhelming. Really nice staff, yummy food & well facilitated... You shouldn't miss the racha!

Haewon C.
South Korea
September 22, 2011
Lovely and calm hotel
Tranquille, quite and beautiful swimming pool
perfect place to get away from the noisy city. the private villa and vast space guarantee your piece of mind and privacy. would not recomment if you are looking for a night life and clubbing since it is located at 40mn sailing distance from phuket main island but if you are looking for real rest and return to nature, that's definitly the place to be!

Wang J.
New Zealand
September 14, 2011
Beautiful but expensive
Nice pool and environment
Everything is perfect on the island but surprised to find out the boat transfer is an extra. I guess it's better to have it published with the booking. Nice pool, nice services and nice people. Resturants are expensive with the 17% tax on top though.

Liliany L.
Indonesia
September 13, 2011
Lovely hotel but not really nice restaurant
great atmosphere being there
satisfiying stay but not every day great dining experience.

SONG W.
China
September 12, 2011
Every Cent Deserves
Fantastic View, Delicious Food, Impressive Hospitality
Fantastic View, Delicious Food, Impressive Hospitality

Liliany L.
Indonesia
September 12, 2011
great location,great service,nice ambience
hotel atmosphere,nice beach
i really like the hotel.definetly come back for holiday

Liu X.
Singapore
September 01, 2011
Beautiful waterfront resort
Infinity pool facing the beach
Liked the infinity pool facing the sea. There's a smaller garden pool too. Deluxe villa was nice and comfy as well. They had a tub and outdoor shower. My room faced the sea as well. Service definetly needs improvement, not what you expect from a SLH. But that being said, the staff were nice and smiley, just need to improve service touchpoints. The island really is kind of like a dump site - trash all over, but this stops the moment you enter the Racha. Expect a bumpy ride from the pier to the hotel. And oh, do NOT go during monsoon season. It was so bad - strong winds and heavy rains, we could hardly do much! Do climb up the building (i think it's the library) beside the infinity pool for a great view of the hotel and beach. Very lovely.