Back to hotel info

2015
Exceptional 9.1
Based on 1205 reviews

Recent customer comments

Filter by traveler type
Exceptional



based on 1205 reviews
  • Cleanliness 9.5
  • Facilities 8.8
  • Location 9.3
  • Room Comfort/Standard 9.3
  • Service 9.4
  • Value for money 8.4
  • Food/Dining 8.5

Chi C. from Hong Kong
Families with older children
Stayed 3 nights in March 2015
nice hotel room
clean room, good location
Reviewed March 18, 2015

lisanne B. from United States
Couples
Stayed 4 nights in February 2015
so much more potential
cold water mist spray by pool, hammock on beach, villa size
The day trippers, lack of privacy and the business and constant movement from the day trippers eliminated any possibility of peace and quiet. Too many crowds and although they did not acces the property, just the beach, your enjoyment of the beach was limited. The staff appeared unable to manage the busy holiday perio which meant response time was slow. I would not rate this a five star property. It can be, but a lot of work has to happen, both training of the staff, ground maintenance and creating a "wow" experience.
Reviewed February 23, 2015

Yang L. from China
Families with older children
Stayed 2 nights in January 2015
Really nice for family vacation.
nice beach.
My parents and myself really happy about the place b
Reviewed January 24, 2015

Man S. from Hong Kong
Couples
Stayed 2 nights in January 2015
Nice stay
Excellent service, well-organised dive shop with equipment on good condition.
I am satisfied but seeing the crowd of day trippers is rather irritating.
Reviewed January 17, 2015

Talita L. from Brazil
Couples
Stayed 5 nights in December 2014
NYE 2015
NYE Party, hotel infrastructure, friendliness of the staff
Amazing stay and NYE party. A bit too crowded for a romantic stay, though (lots of children and the hotel beach gets packed with tourists from Phuket every day)
Reviewed January 05, 2015

Andre V. from South Africa
Couples
Stayed 7 nights in December 2014
Fantastic
It feels being on your own private island, the staff is well trained and the food selections are good.
It felt being in heaven for 7 days. No need to leave the island during your stay. Make use of the facilities like bicycles to explore the island on your own. Very safe and a nice outing.
Reviewed December 23, 2014

Thanisara T. from Thailand
Couples
Stayed one night in December 2014
1 night at Racha
peaceful, Atmosphere, good food
Everything is perfect except the Tour group came to the island because too crowded.
Reviewed December 15, 2014

Wang Y. from Singapore
Couples
Stayed 2 nights in November 2014
great for snorkeling
free bike and snorkel rental, beautiful bay beach and white sand, great outdoor shower in deluxe villa, daily yoga classes, free kayak rental, clear waters for snorkeling
Reviewed November 15, 2014

WEI L. from China
Families with older children
Stayed one night in October 2014
swimming pool
swinmming pool
Reviewed November 12, 2014

Clarence T. from Hong Kong
Couples
Stayed 3 nights in November 2014
over state on rating as 9.1
the beach is nice, clear water with fish around
extra cost to take the boat from pier to hotel and back. few selection of Thai cusine trip to other island cost over 10,000 bhat or more
Reviewed November 07, 2014