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Exceptional 9.1
Based on 1199 reviews

Recent customer comments

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based on 1199 reviews
  • Hotel Condition/Cleanliness 9.5
  • Facilities 8.7
  • Location 9.3
  • Room Comfort/Standard 9.3
  • Service 9.4
  • Value for Money 8.4
  • Food/Dining 8.5

lisanne B.
United States
February 23, 2015
so much more potential
cold water mist spray by pool, hammock on beach, villa size
The day trippers, lack of privacy and the business and constant movement from the day trippers eliminated any possibility of peace and quiet. Too many crowds and although they did not acces the property, just the beach, your enjoyment of the beach was limited. The staff appeared unable to manage the busy holiday perio which meant response time was slow. I would not rate this a five star property. It can be, but a lot of work has to happen, both training of the staff, ground maintenance and creating a "wow" experience.

Yang L.
January 24, 2015
Really nice for family vacation.
nice beach.
My parents and myself really happy about the place b

Man S.
Hong Kong
January 17, 2015
Nice stay
Excellent service, well-organised dive shop with equipment on good condition.
I am satisfied but seeing the crowd of day trippers is rather irritating.

Talita L.
January 05, 2015
NYE 2015
NYE Party, hotel infrastructure, friendliness of the staff
Amazing stay and NYE party. A bit too crowded for a romantic stay, though (lots of children and the hotel beach gets packed with tourists from Phuket every day)

Andre V.
South Africa
December 23, 2014
It feels being on your own private island, the staff is well trained and the food selections are good.
It felt being in heaven for 7 days. No need to leave the island during your stay. Make use of the facilities like bicycles to explore the island on your own. Very safe and a nice outing.

Thanisara T.
December 15, 2014
1 night at Racha
peaceful, Atmosphere, good food
Everything is perfect except the Tour group came to the island because too crowded.

Wang Y.
November 15, 2014
great for snorkeling
free bike and snorkel rental, beautiful bay beach and white sand, great outdoor shower in deluxe villa, daily yoga classes, free kayak rental, clear waters for snorkeling

November 12, 2014
swimming pool
swinmming pool

Clarence T.
Hong Kong
November 07, 2014
over state on rating as 9.1
the beach is nice, clear water with fish around
extra cost to take the boat from pier to hotel and back. few selection of Thai cusine trip to other island cost over 10,000 bhat or more

chu C.
United States
October 13, 2014
so far !! tis not worth it
food , the pool and the gym
Due to a storm , the boat trip there was the scariest thing ever and the hotel was slightly hit into a mess . it was muddy and dirty and just very unsafe. If the hotel had this experience before then they souldn't recommend anyone to go at this time and charge this expensive price! the boat trip and transfer was very unreasonable. the beach was totally over-rated! i wou;dnt never going back again. unless for the food!