My favorite hotels
Customers like this hotel for:
    Area recommended for:
  • restaurants
  • beaches
  • romance
    Distance to airport:
  • Cairns International Airport (16.8 Km)
    Top nearby attractions:
  • Australian Butterfly Sanctuary Kuranda (9.0 Km)

Note: Distances are measured as a straight line.

The Reef Retreat Hotel

10-14 Harpa Street, Palm Cove, Cairns, Australia 4879 (Show on map)

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"Great staff, reasonable cost, good..."

Linh, United States September 26, 2015

Features of The Reef Retreat Hotel

Hotel Facilities

  • airport transfer
  • babysitting
  • bar
  • BBQ facilities
  • bicycle rental
  • car hire
  • dry cleaning
  • express check-in/check-out
  • family room
  • fax machine
  • grocery deliveries
  • laundry service
  • luggage storage
  • newspapers
  • photocopying
  • safety deposit boxes
  • tours

Sports and Recreation

  • garden
  • hot tub
  • massage
  • outdoor pool
  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English

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Hotel Description
A tropical romantic paradise in the Great Barrier Reef region of Australia, the 36 rooms and suites...see more A tropical romantic paradise in the Great Barrier Reef region of Australia, the 36 rooms and suites here are spacious and well-appointed. The rainforest look of the pool and grounds give an escape-from-reality feel to guests of this popular location. Just a bit from the beach and a short walk from the town center, guests can lounge by the picturesque sea by day and engage in world-class shopping and dining by night. The friendly staff can easily arrange trips to The Great Barrier Reef as well as top-notch golf at the nearby Paradise Palms Country Club. Escape to paradise by booking a stay at this resort that is surprisingly affordable as well.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (20)

Couples (13)

Solo travelers (2)

Families with young children (2)

Groups (3)

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Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (20)
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Linh H. Couples
United States of America, September 27, 2015
Great staff, terrible building

Great staff, reasonable cost, good location
Terribly thin walls. You hear everything and everyone. Poorly designed room layouts; toilet is literally one night stand away from the headboard in the single-spa rooms. Tiny parking spots, but street parking is plentiful. Bugs, a whole lot of them, but you are in the rainforest so it's expected.
Andrew G. Solo travelers
Australia, September 07, 2015
Suited my needs perfectly!!!

Location, flexibility of staff, Cleanliness.
The Reef Retreat Hotel was exactly what I needed while visiting Palm Cove for my friends wedding. It was a very central location with ease of access to all the facilities that Palm Cove has to offer.
Taela C. Couples
Australia, July 14, 2015
perfect couples getaway

the pool and spa at night time, the location and the spa suite
My partner and i recently stayed for 3 nights which is a superior spa suit. The feel of the hotel itself is very romantic and cosy, and it lives up to its name 'reef retreat', and even though its near the main strip it still feels very secluded. I read a lot of reviews after making my booking via agoda saying to request a spa suit on the 2nd floor, which unfortunately i ignored. This is the only downfall of our stay as where our room was right infront of the pool and the rooms are very open plan, so if we went to the toilet or had a shower we had to shut our curtian doors which was a disappointment as it woudve been nice to keep the natural light inside. (And at night you could see straight into our bathroom from the pool and spa) In saying this though there was little trees and stuff around the balcony so when you sat out there it still felt somewhat private (apart from the friendly passers by who say hi, which is quite nice) and calming as it felt like youre in a little rainforest. The room was very clean, however my only recommendation for the hotel if possible would be to get bigger/longer floor mats for the bathroom as when you had a shower (its a shower/spa bath) the water goes everywhere because there is no shower curtain or screen. I dont know if it would be possible cost wise to get some made specifically for these rooms to go the whole length of the spa tub?.Also another point for the bathroom is probably they need a ventilation fan, as even when we had the window in the bathroom open, after a hot shower the floor in the whole room (front door to back door) would be wet from the condensation. These rooms are ideal for couples as they are very open plan and there isnt any solid doors to the bathroom so it kind of makes it feel a little more intimate. Overall it was a very welcoming stay and we will be back for sure. 9/10 :))
Chelsea M. Couples
Australia, July 07, 2015
Couples getaway

Room size, location & staff
Loved it. Great rooms with substantial living space. Not on the beach but only 5 seconds away (walking). Surrounded with beautiful tropical gardens
Miranda T. Solo travelers
Australia, August 01, 2015
Relaxing stay

Great location, peaceful surorundings, comforable rooms
enjoyed the peaceful well kept surroundings. staff were helpful. location was convenient. Room was in good order and of a good standard. Recommend the place.
Kelly E. Families with young children
Australia, April 11, 2015
Great location

Location to esplanade, bbq area, friendly staff
Thoroughly enjoyed our stay. Close to everything. It was quiet and peaceful. If you have an issue with stairs request a room on the ground. We booked a 2 bedroom apartment which was large and roomy, however the 37 stairs up to the room with 2 small children wasn't ideal and a long way up with a heavy suitcase. Will definately stay here again.
Kelly E. Couples
Australia, April 11, 2015
Perfect location.

Balconies to the rooms, lovely pool, friendly staff
Had a great time swimming in the pool and relaxing in the lounge area. Easy walk to beach and restaurants. Staff very friendly and helpful with regards to tours and day trips
Julian P. Couples
Thailand, December 31, 2014
December stay

Nice and pleasant.
Rebecca L. Couples
Australia, June 26, 2013
Beautiful location and great hotel.

Nice quiet location, beautiful hotel and pool, out of Cairns but still close enough to enjoy everything.
This is a wonderful place to stay, especially for a nice quiet get away for 2. Palm Cove is out of Cairns enough to be quiet but still close enough to be convenient. The heated spa and pool were perfect and the gardens around the hotel were beautiful and natural. The staff are friendly and very helpful, even arranging reef trips and other activities if you need them to. We really enjoyed our trip and wouldn't hesitate to stay here again.
Nancy T. Couples
Singapore, June 02, 2013
Comfort, clean and friendly.

Has a kitchen ...great for cooking simple meal and breakfast.
Delightful and will definitely recommend to friends and family.

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