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The Reef Retreat Hotel

10-14 Harpa Street, Palm Cove, Cairns, Australia 4879 (Show on map)

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"the pool and spa at night time, the location and the spa..."

  • Taela, Australia
  • July 13, 2015
  • Area: Palm Cove
  • Rooms : 36
  • Free Wi-Fi

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Room Types
Standard Spa
Standard Spa One Night
Standard Spa
Superior Spa
Superior Spa
1 Bedroom Suite
1 Bedroom Suite
2 Bedroom Suite
3 Bedroom Apartment
3 Bedroom Apartment
2 Bedroom Suite
2 Bedroom Villa
2 Bedroom Villa


When would you like to stay at this hotel?

Features of The Reef Retreat Hotel

airport transfer



BBQ facilities

bicycle rental

business center

car hire

car park


express check-in/check-out

family room

laundry service


luggage storage


safety deposit boxes


Sports and Recreation


hot tub


outdoor pool



free Wi-Fi in all rooms

Wi-Fi in public areas


car park

Languages Spoken



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A tropical romantic paradise in the Great Barrier Reef region of Australia, the 36 rooms and suites here are spacious and well-appointed. The rainforest look of the pool and grounds give an escape-from-reality feel to guests of this popular location. Just a bit from the beach and a short walk from the town center, guests can lounge by the picturesque sea by day and engage in world-class shopping and dining by night. The friendly staff can easily arrange trips to The Great Barrier Reef as well as top-notch golf at the nearby Paradise Palms Country Club. Escape to paradise by booking a stay at this resort that is surprisingly affordable as well. A tropical romantic paradise in the Great Barrier Reef region of Australia, the 36 rooms and suites ... see more
Please be informed that Ocean View Suites are no longer available.

Please be informed that Ocean View Suites are no longer available.

Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-4 year(s)
Must use an extra bed

Guests over 4 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Airport Transfer Fee
20 AUD

Check-In From
1:00 PM

Check-Out Until
10:00 AM

Distance from City Center
22.0 km

Distance to Airport
20.0 km

Non-Smoking Rooms / Floors

Number of Floors

Number of Rooms

Reception Open Until
7:00 PM

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Year Hotel Last Renovated

Recent customer comments

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from 18 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (18)
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Taela C. Couples Australia, July 13, 2015
perfect couples getaway

the pool and spa at night time, the location and the spa suite
My partner and i recently stayed for 3 nights which is a superior spa suit. The feel of the hotel itself is very romantic and cosy, and it lives up to its name 'reef retreat', and even though its near the main strip it still feels very secluded. I read a lot of reviews after making my booking via agoda saying to request a spa suit on the 2nd floor, which unfortunately i ignored. This is the only downfall of our stay as where our room was right infront of the pool and the rooms are very open plan, so if we went to the toilet or had a shower we had to shut our curtian doors which was a disappointment as it woudve been nice to keep the natural light inside. (And at night you could see straight into our bathroom from the pool and spa) In saying this though there was little trees and stuff around the balcony so when you sat out there it still felt somewhat private (apart from the friendly passers by who say hi, which is quite nice) and calming as it felt like youre in a little rainforest. The room was very clean, however my only recommendation for the hotel if possible would be to get bigger/longer floor mats for the bathroom as when you had a shower (its a shower/spa bath) the water goes everywhere because there is no shower curtain or screen. I dont know if it would be possible cost wise to get some made specifically for these rooms to go the whole length of the spa tub?.Also another point for the bathroom is probably they need a ventilation fan, as even when we had the window in the bathroom open, after a hot shower the floor in the whole room (front door to back door) would be wet from the condensation. These rooms are ideal for couples as they are very open plan and there isnt any solid doors to the bathroom so it kind of makes it feel a little more intimate. Overall it was a very welcoming stay and we will be back for sure. 9/10 :))
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Chelsea M. Couples Australia, July 6, 2015
Couples getaway

Room size, location & staff
Loved it. Great rooms with substantial living space. Not on the beach but only 5 seconds away (walking). Surrounded with beautiful tropical gardens
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Miranda T. Solo travelers Australia, June 17, 2015
Relaxing stay

Great location, peaceful surorundings, comforable rooms
enjoyed the peaceful well kept surroundings. staff were helpful. location was convenient. Room was in good order and of a good standard. Recommend the place.
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Kelly E. Families with young children Australia, April 10, 2015
Great location

Location to esplanade, bbq area, friendly staff
Thoroughly enjoyed our stay. Close to everything. It was quiet and peaceful. If you have an issue with stairs request a room on the ground. We booked a 2 bedroom apartment which was large and roomy, however the 37 stairs up to the room with 2 small children wasn't ideal and a long way up with a heavy suitcase. Will definately stay here again.
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Kelly E. Couples Australia, April 10, 2015
Perfect location.

Balconies to the rooms, lovely pool, friendly staff
Had a great time swimming in the pool and relaxing in the lounge area. Easy walk to beach and restaurants. Staff very friendly and helpful with regards to tours and day trips
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Julian P. Couples Thailand, December 30, 2014
December stay

Nice and pleasant.
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Rebecca L. Couples Australia, June 17, 2013
Beautiful location and great hotel.

Nice quiet location, beautiful hotel and pool, out of Cairns but still close enough to enjoy everything.
This is a wonderful place to stay, especially for a nice quiet get away for 2. Palm Cove is out of Cairns enough to be quiet but still close enough to be convenient. The heated spa and pool were perfect and the gardens around the hotel were beautiful and natural. The staff are friendly and very helpful, even arranging reef trips and other activities if you need them to. We really enjoyed our trip and wouldn't hesitate to stay here again.
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Nancy T. Couples Singapore, May 29, 2013
Comfort, clean and friendly.

Has a kitchen ...great for cooking simple meal and breakfast.
Delightful and will definitely recommend to friends and family.
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Huma S. Groups United States of America, January 8, 2013
Conveniently located but the room is not so good

Location is very convenient, the frequency of room clean was more than expected, nice tub/jacuzzi
A good size balcony with no view which was different from the photo we saw before we made the booking. Quite a good size room but the layout and design was poorly done. No comfortable chairs in the room. Not much storage room. No safe. Paid internet connection was slow. The pool was small.
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Niall M. Couples Japan, December 26, 2012
Nice room, good location

Spacious rooms, Close to the beach
This hotel has large rooms, comfortable beds and the amenities of a serviced apartment. It is one block from the ocean and walking distance to Palm Coves many excellent restaurants. The hotel was clean and service good and friendly. Wi-Fi was not free but was chargeable for actual time used at $3.50 per hour. All in all very good value for money and I would recommend this hotel to anybody considering saying at Palm Cove.
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