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The Reef Retreat Hotel

10-14 Harpa Street, Palm Cove, Cairns, Australia 4879 (Show on map)

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"Great staff, reasonable cost, good location..."

  • Linh, United States
  • September 26, 2015
  • Area: Location: Palm Cove
  • Rooms : 36

Room Types
Standard Spa
Standard Spa One Night
Standard Spa
Superior Spa
Superior Spa
1 Bedroom Suite
1 Bedroom Suite
2 Bedroom Suite
3 Bedroom Apartment
3 Bedroom Apartment
2 Bedroom Suite
2 Bedroom Villa
2 Bedroom Villa


When would you like to stay at this hotel?

Features of The Reef Retreat Hotel

airport transfer



BBQ facilities

bicycle rental

business center

car hire

car park


express check-in/check-out

family room

laundry service


luggage storage


safety deposit boxes


Sports and Recreation


hot tub


outdoor pool



free Wi-Fi in all rooms

Wi-Fi in public areas


car park


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A tropical romantic paradise in the Great Barrier Reef region of Australia, the 36 rooms and suites here are spacious and well-appointed. The rainforest look of the pool and grounds give an escape-from-reality feel to guests of this popular location. Just a bit from the beach and a short walk from the town center, guests can lounge by the picturesque sea by day and engage in world-class shopping and dining by night. The friendly staff can easily arrange trips to The Great Barrier Reef as well as top-notch golf at the nearby Paradise Palms Country Club. Escape to paradise by booking a stay at this resort that is surprisingly affordable as well.
Please be informed that Ocean View Suites are no longer available.

Please be informed that Ocean View Suites are no longer available.

Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-4 year(s)
Must use an extra bed

Guests over 4 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Airport Transfer Fee
20 AUD

Check-In From
1:00 PM

Check-Out Until
10:00 AM

Distance from City Center
22.0 km

Distance to Airport
20.0 km

Non-Smoking Rooms / Floors

Number of Floors

Number of Rooms

Reception Open Until
7:00 PM

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Year Hotel Last Renovated

Recent customer comments

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Very Good


from 20 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (20)
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Linh H. Couples United States of America, September 26, 2015
Great staff, terrible building

Great staff, reasonable cost, good location
Terribly thin walls. You hear everything and everyone. Poorly designed room layouts; toilet is literally one night stand away from the headboard in the single-spa rooms. Tiny parking spots, but street parking is plentiful. Bugs, a whole lot of them, but you are in the rainforest so it's expected.
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Andrew G. Solo travelers Australia, August 23, 2015
Suited my needs perfectly!!!

Location, flexibility of staff, Cleanliness.
The Reef Retreat Hotel was exactly what I needed while visiting Palm Cove for my friends wedding. It was a very central location with ease of access to all the facilities that Palm Cove has to offer.
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Taela C. Couples Australia, July 13, 2015
perfect couples getaway

the pool and spa at night time, the location and the spa suite
My partner and i recently stayed for 3 nights which is a superior spa suit. The feel of the hotel itself is very romantic and cosy, and it lives up to its name 'reef retreat', and even though its near the main strip it still feels very secluded. I read a lot of reviews after making my booking via agoda saying to request a spa suit on the 2nd floor, which unfortunately i ignored. This is the only downfall of our stay as where our room was right infront of the pool and the rooms are very open plan, so if we went to the toilet or had a shower we had to shut our curtian doors which was a disappointment as it woudve been nice to keep the natural light inside. (And at night you could see straight into our bathroom from the pool and spa) In saying this though there was little trees and stuff around the balcony so when you sat out there it still felt somewhat private (apart from the friendly passers by who say hi, which is quite nice) and calming as it felt like youre in a little rainforest. The room was very clean, however my only recommendation for the hotel if possible would be to get bigger/longer floor mats for the bathroom as when you had a shower (its a shower/spa bath) the water goes everywhere because there is no shower curtain or screen. I dont know if it would be possible cost wise to get some made specifically for these rooms to go the whole length of the spa tub?.Also another point for the bathroom is probably they need a ventilation fan, as even when we had the window in the bathroom open, after a hot shower the floor in the whole room (front door to back door) would be wet from the condensation. These rooms are ideal for couples as they are very open plan and there isnt any solid doors to the bathroom so it kind of makes it feel a little more intimate. Overall it was a very welcoming stay and we will be back for sure. 9/10 :))
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