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More about this hotel:
    Nearest transport:
  • Hat Yai Railway Station (0.5 Km / 6 min walk)
    Area recommended for:
  • shopping
  • nightlife
  • restaurants
    Distance to airport:
  • Hat Yai International Airport (11.8 Km)
    Customer comments:
  • "Attentive staff", "Great location", "Restaurant nearby"
    Top nearby attractions:
  • Corazon Pub & Restaurant (0.2 Km / 3 min walk)
  • Post Laserdisc (0.2 Km / 3 min walk)
  • Kim Yong Market (0.3 Km / 4 min walk)
  • Cathay Tour (0.3 Km / 4 min walk)

Note: Distances are measured as a straight line.

The Regency Hotel Hatyai

23 Prachatiphat Road Hatyai Songkhla, Hat Yai Central, Hat Yai, Thailand 90110

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Features of The Regency Hotel Hatyai

Hotel Facilities

  • 24-hour front desk
  • coffee shop
  • concierge
  • elevator
  • executive floor
  • family room
  • laundry service
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • smoking area

Sports and Recreation

  • fitness center
  • massage
  • outdoor pool


  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Thai

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Hotel description
Well-positioned in Hat Yai Central, The Regency Hotel Hatyai is the ideal point of departure for you...see more Well-positioned in Hat Yai Central, The Regency Hotel Hatyai is the ideal point of departure for your excursions in Hat Yai. Situated only 0.0 Km from the city center, guests are well located to enjoy the town's attractions and activities. Also within easy reach are Central Department Store, Kim Yong Market, Cathay Tour.

Take advantage of a wealth of unrivaled services and amenities at this Hat Yai hotel. A selection of top-class facilities such as 24-hour front desk, Wi-Fi in public areas, car park, room service, meeting facilities can be enjoyed at the hotel.

436 rooms spread over 1 floors provide a warm and pleasant home away from home. Modern comforts such as internet access – wireless (complimentary), non smoking rooms, air conditioning, desk, mini bar can be found in selected rooms. The complete list of recreational facilities is available at the hotel, including fitness center, outdoor pool, massage. When you are looking for comfortable and convenient accommodations in Hat Yai, make The Regency Hotel Hatyai your home away from home.
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Recent customer comments

Filter by Traveler Type
All reviews (404)

Business travelers (29)

Couples (88)

Solo travelers (43)

Families with young children (99)

Families with older children (56)

Groups (89)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (404)
Sort by:
ong N. Families with older children
Malaysia, January 11, 2016
aircond not working

strategic, staff good,
not ok because the aircond not working very well and the room smell and old
Ferda Y. Couples
Indonesia, January 06, 2016
Good location, staff, but hotel is old

Staff, location, service
It was a pleasant stay. Staff were all friendly and professional. Location is right at Hatyai city center. The lobby was nice with live music. The only drawback is that, this hotel doesn't keep up with today's world. No wifi in hotel room and the decoration is very outdated.
Kelvin W. Couples
Malaysia, January 06, 2016
Hatyai Experience

Location, affordability, accessibility
It was very memorable as we celebrated the countdown to New Year 2016 Thai style!!!
Shyh N. Groups
Malaysia, January 05, 2016
Good Location

Nothing other than the location
This is the hotel where we usually, located in the town center, very convenience ..
norsianti T. Families with older children
Malaysia, January 05, 2016
no wifi !

location, location and location
so far i'm quite dissapointed with the staff, front desk staff, they re not friendly at all, i have to wait for such a long time to check in and they didnt applolagise or at least just treat us with some welcome drinks, come on your hotel name such a huge name in industry and 1 more the biggest issue is there is no internet at all in my room, even the budget hotel have internet in their room. i just loves the location..others than that i will say NO.
Lim T. Families with young children
Malaysia, December 28, 2015
Worst hotel ever

Lobby, staff performance, location
Bad experience. Bad wifi coverage, bad room condition, no value for money, overated!
SUHAIMI S. Families with young children
Singapore, December 30, 2015
Good hotel and good location.

Room is big and spacious. Staff is friendly and location is nearby shopping area.
We enjoyed staying at this hotel. Not the first time staying at this hotel and every time when we visit Hatyai we will stay at this hotel. It is because the hotel and the location is good.
Tee P. Couples
Malaysia, December 30, 2015
Requirement of bed

clean, comfortable, best location
Hi, I got request the large bed and ask my tour guide double comfirm, but still give us twin bed. only this i very unhappy about this.
Haeng T. Families with young children
Malaysia, December 29, 2015
Great Location on the center of the City

Worry free of dining, Save Transportation Money & Great Services
I'm traveled with my wife and three children (0-6). This hotel location is awesome and you no need worry about dinner cause you just need to walk around 5 Min you will at least got 10 plus food for choice and it is at the center of the city so you save lot of the tuk-tuk fees. However, choice only the room in Royal Wing cause the Regency wing are so dirty and not so comfortable at night.
Christian I. Groups
Philippines, December 29, 2015
Standard Room is torn out

Location, Reception hall
Regency hotel's reputation was well known to be one of the best in their field; However, my view has changed when we arrived and checked in in this hotel. We booked the standard room as it seems nice and pleasant on the picture. But when we checked in, to my dismay, the room was torn out and very old. It seems that you are checking in to a abandoned place. Creepy and dirty bathroom. We dont have any choice but to request to be transferred to a deluxed room with out own expense. They should remove the standard room from their list.

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