Very good 7.1
Based on 120 reviews

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About The Regency Jerai Hills Resort

Description

The Regency Jerai Hills Resort is located in Sungai Petani and offers 75 rooms. Featured in each room, among other amenities, are air conditioning, a desk, a hair dryer, television, a separate shower and tub, mini bar, and a coffee/tea maker. For the comfort and convenience of guests, you'll also find 24-hour room service, laundry service/dry cleaning, meeting facilities, and a car park on-site. Guests seeking exercise or leisure will be pleased to find a garden at the hotel. Everything The Regency Jerai Hills Resort does is centered around the guests' experience, ensuring comfort and relaxation.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Car park
  • Airport transfer
  • Shuttle service

Fitness & recreation

  • Spa
  • Games room

Swimming & soaking

  • Swimming pool [outdoor]

Land sports

  • Table tennis

For kids

  • Playground

Food & beverage

  • Room service
  • Restaurant(s)

Pets

  • Pets allowed

Cleaning services

  • Laundry service

Guest services

  • Luggage storage
  • Newspapers

On-site facilities

  • Garden
  • Smoking area

Health and security

  • front desk [24-hour]

Languages spoken

  • English
  • Malay
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Number of Restaurants: 1
Number of Rooms : 75
Year Hotel Built: 2009
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Verified traveler reviews

Filter by traveler type
Very good



  • Cleanliness 7.0
  • Facilities 7.5
  • Location 8.1
  • Room Comfort/Standard 7.1
  • Service 7.2
  • Value for money 6.9
  • Food/Dining 6.5
Sort by

Mohd M. from Malaysia
Families with young children
Stayed one night in July 2016
The location and the facilities are excellence for relaxation but not the food
The orange juice was stale and the amount of served was not the money worth.
Reviewed July 23, 2016

Warren L. from United States
Couples
Stayed 2 nights in June 2016
Retreat time
My wife and I needed a place to be away from Penang city and read, write and reflect. The Regency resort was a welcome retreat place for us, offering a quiet and cool place for two nights. We will be back.
Reviewed July 04, 2016

MOHD I. from Malaysia
Couples
Stayed one night in May 2016
Dissapointing Stayed
not enough foods provided during Dinner price when you direct deal with them is much cheaper than Agoda Deal
Reviewed June 05, 2016

Mohd Y. from Malaysia
Couples
Stayed one night in May 2016
Nice Resort
Cons: You can get a great deal by walk in. Their selection of foods is limited. Pro: It is a good place to enjoy the nature and view. Definitely will come back again.
Reviewed June 01, 2016

nor U. from Malaysia
Families with older children
Stayed one night in May 2016
awesome place with nice view
All are execellent except the staffs.as understand this place was fully owned by the regency but it also open for public.i was been chased by the guard several times while waiting for the check in.the receptionist should advice customer to use a buggy if they not allowed us to park near the chalet in order for us carry our bag and luggages walk down the stairs which really unconvinient for older people.after been chased by the same guard which i was told him that i am a customer waiting for check in.a minutes later the receptionist called to remind the same thing.u should know how to treat your customer since the place was really nice.please take my comments as a advice for your improvement.tq
Reviewed May 30, 2016

MIKE T. from Malaysia
Families with young children
Stayed one night in May 2016
atas chilling
The road going up hill nice and challenging
Reviewed May 23, 2016

Hambali R. from Malaysia
Families with young children
Stayed one night in March 2016
NICE AND GOOD HOTEL
GOOD LOCATION AND VERY SCENIC
Reviewed March 31, 2016

Jean-Jacques P. from France
Solo travelers
Stayed one night in March 2016
hotel for muslim only....
Poor maintenance of the rooms.staff inefficient during breakfast. No beer allowed......
Reviewed March 24, 2016

leny S. from Malaysia
Families with young children
Stayed one night in March 2016
Room condition need to improve. ventilation
Nice view, location
Staff hotel need a lot of improvement. Room should have good ventilation. Breakfast need more choice
Reviewed March 20, 2016

CHEAN L. from Malaysia
Families with young children
Stayed one night in July 2015
Happy
Good Overall
Reviewed March 09, 2016



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