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The Regent Singapore - A Four Seasons Hotel

One Cuscaden Road , Orchard, Singapore 249715 (Show on map)

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Area: Orchard Number of Rooms: 440
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
1420 reviews

Value for Money
7.9
Location
8.2
Staff Performance
8.5
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.7
Food/Dining
8.0
All reviews (1420)
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Tak L. Business travelers Hong Kong, February 16, 2013
top hotel & staff

clean and tidy
10
The Regent Singapore would be in the top 3 hotels we have stayed in,The staff from reception to the cleaning staff to the wonderful door men/boys are all very helpfull and so friendly, Loved the room, and the location was spot on, 3 nights were not enough,.only down side is the cost of the breakfast a little bit of a downer after 3months away from home travelling Europe (all the hotels gave us breakfast included), and on our way home and to find breakfast was extra and Very costly, but that was the only down side to a great hotel..
Tak L. Business travelers Hong Kong, February 16, 2013
top hotel & staff

clean and tidy
10
the regent singapore would be in the top 3 hotels we have stayed in,the staff from reception to the cleaning staff to the wonderful door men/boys are all very helpfull and so friendly, loved the room, and the location was spot on, 3 nights were not enough,.only down side is the cost of the breakfast a little bit of a downer after 3months away from home travelling europe (all the hotels gave us breakfast included), and on our way home and to find breakfast was extra and very costly, but that was the only down side to a great hotel..
Chan Y. Couples Singapore, February 16, 2013
Hotel is big, nice and well renovated.

Big room, pleasant staff, and good location
7
Very pleasant. However better to have shuttle to bring you to place of interest.
Tan H. Families with young children Malaysia, February 15, 2013
Nice hotel but lack of customer service

Free parking
7
room is big enough, bed is comfortable. housekeeping customers service is bad. location is 10 minutes from orchard road. free car park for guests.
Lorraine C. Families with young children Ireland, February 15, 2013
Nice Hotel its just not The Four Seasons

Great Location for shopping great concierge
7.3
We were offered an up graded room when we arrived which was a lovely surprise , however when we saw the room we heard the drilling from the building site outside the window. I asked for a different room and was then downgraded to the original type of room. Maybe it was the only one available , but it felt like being given something and then having it taken away . The staff are very helpful and the hotel really does try hard , however after coming from an impeccable stay at the four seasons around the corner it was difficult to adjust to the slight down grading .
Restaurant Tip: the cofffee at the deli style shop on the reception floor is way better than the breakfast buffet coffee.
Qiu Z. Groups China, February 14, 2013
Good Hotel

Good room, Reasonable Price
9.7
Nice Lobby, Good food, a little bit far away from MRT and Orchard Road, but Bus No.36 is just infront of main enterance, All servises are good.
Anthony Z. Couples Greece, February 13, 2013
Good hotel, decent service

Good (quieter) location
7
Although the buffet breakfast at the Restaurant was good, the breakfast served in the room was unacceptably poor starting with the order form which does not make sense. When we checked in we were told that we were lucky with the room they were giving us because it was one of the refurbished rooms. As it happened the room was decent although a bit on the small side but it overlooked a construction site which meant that for most of the day we had to have the curtains closed. Having stayed before at the Four Seasons I must say that The Regent was not at par with their sister hotel round the corner even though the building and the common spaces of the Regent are in my view superior.
Yu C. Families with young children Singapore, February 12, 2013
Great location, friendly staff

good svc
6.7
construction site next door! really noisy! rooms were old and the floor was uneven. they claimed it was recently refreshed but still looks old! toilets also old. personally feel that they need a major refresh if they want to stay on top! but staff was attentive and accomodating. free parking was a great bonus! the bakery below was great but expensive.
Zhang D. Groups Australia, February 11, 2013
Ordinary hotel

Easy transportation
6.7
Location is easier to show arround. The lobby is quite big, the room and the service is ordinary.
Keith O. Couples Singapore, February 11, 2013
Good services

Services and friendly staff
8.3
As one of the Four seasons hotel, i guess the services is one of the better one as compared to the rest. Although the hotel is not new and can tell by its decoration and aging furniture but it is well compensated by its ambience and services that the staff rendered. location might not be that convenient but its around 10 to 15 mins walk to mrt.
Shopping Tip: Situated near orchard road, can just walk to the centre of orchard

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Customer Reviews - The Regent Singapore - A Four Seasons Hotel, Singapore

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