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The Regent Singapore - A Four Seasons Hotel

One Cuscaden Road , Orchard, Singapore 249715 (Show on map)

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Area: Orchard Number of Rooms: 440
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
1425 reviews

Value for Money
7.9
Location
8.2
Staff Performance
8.5
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.7
Food/Dining
8.0
All reviews (1425)
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Siew K. Families with young children Malaysia, August 21, 2012
Unique hotel with unique flower arrangement

Transparent lift
6.7
not happy that we can only check in after 3pm & another room at 8pm. breakfast coupon only 1pax per room but the staff are friendly and helpful. thank you.
Kenny T. Couples Malaysia, August 21, 2012
Nice and neat

Good decor and very inviting
7.7
Good room and amenities from L'occitane. Gives a good feeling staying there, away from the hustle and bustle of city life and yet close enough.
Shopping Tip: Near to the Lodge - good place to dine and chill out. Gives a good continental feel.
Claire L. Couples Singapore, August 20, 2012
lovely hotel and restaurants

the Basilico
7.3
nice and quite hotel . but the waiting of the check in took a bit of time . =)
Restaurant Tip: nice brunch at Basilico
Weiyu J. Business travelers China, August 19, 2012
Lovely hotel with great service and rooms

Great breakfast
10
The hotel is located in Orchard Road, which is very convenient for shopping. And the hotel's breakfast is really good. The rooms are also at a very high standard.I will definitely choose this hotel when I next time visit singapore
Jessica H. Families with young children Singapore, August 19, 2012
Big but dated rooms, small pool

Big rooms, good front desk service
6.7
Rooms are big but dated, carpets looks really worn. Most hotels these days have an iPhone / iPod alarm clock but hotel provides an outdated alarm clock with CD player. Was expecting more since it's a 5 stars hotel and part of Four Seasons. Even decaf coffee was missing from the drinks offering. I have a room facing the construction site and thus did not get to enjoy my afternoon nap as much as I wanted to. Service from front desk was excellent and staff were polite. buffet breakfast was good but expensive at S$40++. Comes with free wifi though it took me quite some time before I can finally get connected - doesn't seem as straight forward as my experience in other hotels. Ordered from kids menu for my children, pasta was great and excellent breakfast for children too. Housekeeping was thoughtful as I have requested for a babycot, they even prepared a baby bath tub for us. This is the first time a hotel has prepared a baby bath tub for us... Even Ritz Carlton S'pore doesn't do that. Swimming pool was rather small but staff at pool area was very helpful and friendly. Overall, feel that the hotel shouldn't just rely on providing good service but also look at moving with the times - eg. iPhone dock station.
Adrian L. Groups Singapore, August 19, 2012
Great but noisy hotel

Great offer on the promo suite rate
6
Overall, just satisfied with the stay. Love the room size & all the amenties that comes with it. But the sound proofing of the room was horrible. There was loud cleaning noises that I can clearly hear from the next room when the room attendent was making up the room. Coupled with the noise that I can hear distinctively from the lobby area & restaurant. It is a bad building design where sound echos upwards into the rooms. I dont think I'll be booking this hotel again unless they have the same attractive promo suite rate.
Mahesh P. Families with young children Australia, August 18, 2012
Massive room, fantastic location

Room size, location, service
10
we booked ourselves in a superior room which could fit in 3 adults and a child. we were upgraded to a suite which was fantastic. the size of the suite was exceptional considering we have stayed on suites in other similarly priced hotels. the location near orchard road was also very convenient.
Shopping Tip: fantastic location for shopaholics
Luciana T. Families with older children Indonesia, August 14, 2012
Nice Hotel and Friendly Staff

Comfortable room
8
Comfortable room stay & good facilities provided. Nearby to shopping mall and easy access to orchard. Friendly and helpful staff.
Travel tip: Nearby to orchard road
John X. Families with young children United States of America, August 10, 2012
Average hotel that needs an upgrade

Location
6.3
Hotel is what you would normally expect from a Regent hotel. Standard furnitures, nothing surprising. Bathroom was disappointing, the management should put in some money and upgrade the place. Location is near Orchard Road, although I think it may be the not-so-good part of Orchard. Staff was very pleasants and hotel service was good.
Rajat G. Couples India, August 9, 2012
Excellent Service

Good location
8.3
Very good hotel, although a bit old. Location was excelelnt, walking distance to Orchard road (main street) but away from all the hustle bustle. Excelelnt breakfast, highly recommend it.
Restaurant Tip: Although the hotel offers good dining options i would recommend a walk down to Orchard road or a quick cab ride down to Clark Quey from soem local food.

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Customer Reviews - The Regent Singapore - A Four Seasons Hotel, Singapore

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