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About The Ritz-Carlton, Guangzhou

Description

This prominent hotel boasts an ideal location, right in the hub of Guangzhou's entertainment area. Within close proximity are major attractions including the new Guangzhou International Convention & Exhibition Center, Guangzhou Opera House, and Guangdong National Museum. Merely steps away are high-end commercial buildings to add to guests' convenience. It's a distance of 45 kilometers from the International Guangzhou Baiyun Airport and merely three kilometers from the Guangzhou East railway station. A capital city for three dynasties, there is much to see and discover in Guangzhou. Offering high-standard accommodation, The Ritz-Carlton, Guangzhou features tastefully decorated rooms and suites with each coming equipped with high-speed Internet access, an LCD TV, and a spacious bathroom with European essentials. Understanding the needs of their business guests, the hotel provides multifunctional meeting rooms with the latest in business facilities. Guests can unwind at the elegant spa and choose among a variety of appealing restaurants. With its high-class facilities and services, The Ritz-Carlton, Guangzhou a comfortable stay for all their guests.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Taxi service
  • Valet parking
  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service

Fitness & recreation

  • Yoga room
  • Fitness center
  • Sauna
  • Spa
  • Massage(s)
  • Steamroom

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Gift/souvenir shop
  • Wheelchair accessible
  • Facilities for disabled guests
  • Family room
  • Elevator
  • Salon
  • Shop(s)
  • Smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • Safety deposit boxes

Business & money services

  • Photocopying
  • Printer
  • ATM
  • Currency exchange

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Stay for free if using existing bedding.
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 700 RMB
Breakfast Charge (when not included in room rate): 251 RMB
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 3 Km
Distance to Airport: 38 Km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: yes
Number of Bars: 2
Number of Floors: 18
Number of Restaurants: 4
Number of Rooms : 351
Parking Fee (per day): 64 RMB
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2008
Year Hotel Last Renovated: 2010
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 9.1
  • Facilities 10.0
  • Location 8.3
  • Room Comfort/Standard 9.0
  • Service 9.2
  • Value for Money 7.5
  • Food/Dining 8.8
Sort by

HIO C. from Macau
Business travelers
Stayed one night in July 2015
great
great staff, facilities and cleanliness
Reviewed June 02, 2016

Teann A. from Singapore
Business travelers
Stayed one night in February 2014
Service can be better
Nice deco, nice scent, good toiletries brand is Asprey
Alright, I have accidentally left my HP on the bed of my room, The Staff found it. But there was NO OFFER to send my HP back to me at the airport or to have it courier it back to my home country. Pretty Disappointing. There was a FOC pickup for hotel guests that was mentioned. So I did not use it as we were not aware. It was such a pity as this is a very good gesture extended to potential guests. Toilets were good size with good toiletries Brand Asprey
Reviewed February 18, 2014

May B. from Norway
Business travelers
Stayed 6 nights in October 2013
As always...nice to come back to Ritz Carlton
Location, the staff and the rooms
The stay at Ritz Carlton is always nice. The atmosphere at the hotel, the spacious rooms, the bathroom with the great bathtub to soak in... after walking the fair for the whole day. The great food and the friendly staff. Alot of good things to say about this hotel
Reviewed November 05, 2013

aisylu I. from Russia
Business travelers
Stayed one night in June 2013
Perfect
Foods restaurant,hotel design,sp
Reviewed June 11, 2013

Andrew P. from Australia
Business travelers
Stayed 2 nights in April 2013
Very relaxing and perfect for the visit
Food, rooms and cleanliness
Reviewed April 08, 2013

Jesse C. from United States
Couples
Stayed one night in December 2012
Great service, lovely room, deserve its name
Good size room, great service
the ritz carlton, guangzhou lives up to the brand by its service and well fitted room. room was good size, bathroom setup was well done, and decently maintained. i enjoyed my xmas eve stay. we enjoyed the tasteful chinese style decor of the room. only complaint is that the the a/c somehow did not work and it was too hot in the middle of the night.
Reviewed December 28, 2012

Geert B. from Belgium
Business travelers
Stayed one night in September 2012
Excellent hotel - great amenities in the room
Service level - room comfort - central location
arriving at the hotel, you are immediately greeted in the lobby by welcoming staff. check-in was very smooth. the room was spacious, has all necessary amenities, and some surprising extra ones. all very clean and comfortable. only downside can be the noise from very large construction site on one side of the hotel, even to be heard at high floors and through the window blinds at night, but this is made up by an excellent bed with great pillows. tried the italian restaurant - food and service good, but temperature a bit too cold.
Reviewed September 24, 2012

Wing L. from Australia
Couples
Stayed one night in December 2011
Lovely hotel with excellent buffet Breakfast
Wide range of food for the breakfast buffet, from the most traditional chinese dish to continental dish, very tasty too
beautiful hotel with friendly staff. love their breakfast buffet the most. one of the best i've ever had among all other 5 stars hotel i've been to. it offer a very wide range of food, from the most traditional chinese dish, japanese dish, to continental dish, all are very tasty too. many other countries can do well in their own dish but not of the others. ritz carlton gz did exceptional well in both the east and west dishes. very impressive!!
Reviewed January 01, 2012

ABDULLA I. from United Arab Emirates
Couples
Stayed 4 nights in October 2011
Beautiful hotel with beautiful people
Everything is beautiful and rooms are fantastic
I have enjoyed every minute of my stay in the hotel as it was beyond my expectations. Every staff are just very welcoming and very friendly. Truly a 5 star hotel with a lot of good things to offer.
Reviewed October 25, 2011

Hsu Y. from Taiwan
Solo travelers
Stayed one night in August 2011
excellent deluxe stay at the Ritz Guangzhou
the best buffet style breakfast we've ever had
the service is excellent! nice outdoor pool and jacuzzi to be enjoyed, i really like the gym. Great , huge, comfy deluxe room! fancy decord. spacious open closet. the complimentary coffee powders in room are the best and most reccommended ! the hotel also has some nice restaurants and bar to be enjoyed! super great 5 star hotel !
Reviewed September 16, 2011



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