Excellent 8.9
Based on 279 reviews

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About The Ritz-Carlton Hong Kong

Description

The tallest hotel in the world is now residing on Hong Kong’s 1 Austin Road West. Situated from the 102nd to 118th floor of the International Commerce Center in Kowloon, this 5-star luxury offers 312 guest units, all set with breathtaking views of Victoria Harbor, Hong Kong Island, and the New Territories. Guests can enjoy a nice selection of fine dining venues located from the 102nd floor up, some of which includes Chinese and Italian cuisines. Unwind in the Ritz-Carlton Spa by ESPA on the 116th floor, featuring 9 treatment rooms and 2 couples suites. A fitness center and an indoor infinity pool with a LED screen on the ceiling can be found on the 118th floor. The Ritz-Carlton Hong Kong also boasts one of the biggest ballrooms in the city, measuring at an astonishing size of 930sqm, in addition to four meeting rooms, totaling up to 1300sqm of meeting space. Staying in The Ritz-Carlton Hong Kong will surely allow you to enjoy all of the great urban beauty from a height above all class.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car power charging station
  • valet parking
  • car park
  • airport transfer
  • car hire

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)
  • steamroom
  • games room

Swimming & soaking

  • hot tub
  • indoor pool

For kids

  • pool (kids)

Food & beverage

  • convenience store
  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • postal service
  • ticket service
  • private check in/check out
  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • gift/souvenir shop
  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • elevator
  • nightclub
  • library
  • shop(s)
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • doorman

Business & money services

  • photocopying
  • fax machine
  • printer
  • currency exchange

Payment types accepted for services

  • Visa
  • MasterCard
  • American Express
  • JCB
  • UnionPay

Languages Spoken

  • English
  • Arabic
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Czech
  • Dutch
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Nepali
  • Russian
  • Spanish
  • Swedish
  • Thai
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Policies

Only single and double occupancy rate is inclusive of breakfast. For triple occupancy up, there will be an additional charge for breakfast per person if occupancy is more than 2 guests. This fee will be collected at the hotel.

  • Minimum age of guests is: 3 year(s).
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1100 HKD
Breakfast Charge (when not included in room rate): 329 HKD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 32.8 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 16
Number of Restaurants: 6
Number of Rooms : 312
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2011
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 9.5
  • Facilities 10.0
  • Location 8.9
  • Room Comfort/Standard 9.1
  • Service 9.3
  • Value for Money 8.1
  • Food/Dining 8.6

matukorn P.
Thailand
July 04, 2016
ิbest hotel in HK
will definitely coming back

Ricky C.
Hong Kong
June 17, 2016
Nice
Nice

LAI H.
China
May 19, 2016
prefect
good veiw and delicious foods

Joseph K.
Singapore
April 23, 2016
Mechlin Star Award at Tin Lung Hin finest dinning
A great location for a skyline viewing, airport transfer by high speed train (25mins) & business trip. I've received great service from the Ritz Calton staffs & while dinning at Tin Lung Hin we received the Ritz Calton's Birthday Cake for my Wife, moreover we met the Mechilin star award Chef Paul Lau during our dinning.

Ivo D.
Netherlands
April 13, 2016
Ultimate luxury
As an incidental visitor (quite above my budget :) my review is maybe less valuable, but the RC Hong Kong has it all. Great location, great staff - professional, yet friendly - and excellent luxurious atmosphere. For those in in the capacity to stay there, you can't find much better. Would love to visit again.

Allison B.
United Kingdom
April 03, 2016
Amazing stay, loved every minute!
Treated myself and my daughter to a staycation for one night here at the Ritz Carlton. We had a club lounge package. The whole experience was amazing. Swimming pool was fabulous. Staff were kind, friendly and very professional. I didn't want to leave! :)

MATEE V.
Thailand
April 02, 2016
vERY VERY NICE HOTEL
his was our first trip to Hong Kong and had heard great things about the Ritz, so decided to splurge on a club level room - were we glad we did! Massive room with amazing harbor views, beautifully decorated with an extremely comfortable bed, and access to one of the best club lounges I have ever been to at a Ritz. The food presentations were delicious, the alcohol served was top shelf, and the service was impeccable. Specifically, Camiel went above and beyond and making sure we had everything we needed and providing information on the city. Highly recommended - will definitely go back!

Wing L.
Hong Kong
January 02, 2016
Pleasant Stay
Seaview, room Cleanliness and staff performance
Awesome!

Chee K.
Malaysia
December 24, 2015
Nice stay at Hong kong
Friendly staff, good location and nice hotel
Excellent stay

WINNIE L.
Malaysia
December 13, 2015
Fantastic & Fabulous service
Staff service, room cleanliness, best hospitality
The staff are all super friendly and helpful. I feel like home and very comfortable.


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