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Excellent 8.9
Based on 890 reviews

Recent customer comments

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Excellent



based on 890 reviews
  • Hotel Condition/Cleanliness 9.4
  • Facilities 8.3
  • Location 9.1
  • Room Comfort/Standard 9.3
  • Service 9.2
  • Value for Money 8.3
  • Food/Dining 8.3
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Robert L. from Indonesia
Families with young children
Stayed one night in November 2013
awesome hotel in singapore
luxury, service & comfort
great hotel. the staff is very attentive right from the porter, staff opening door, receptionist. I give 2 thumbs, they really pay attention to the details. one of the best hotel in the world, it worth to entitle Ritz standard. the downside is the price. but you know at this standard of quality, price is no longer an issue.
Reviewed November 08, 2013

Nick W. from Australia
Couples
Stayed one night in October 2013
As good as it gets
Sincere, enthusiastic and professional staff, beautiful view from the Club Lounge, plenty of Champagne
From the second you step out of the car, till the moment you leave, you're made to feel welcome. Add a fabulous location, views and facilities - it really doesn't get any better than this. Worth saving up for!
Reviewed November 08, 2013

Irene N. from Singapore
Couples
Stayed one night in November 2013
Feel good and relax
Large size of the room, nice bathroom and confortable bed
Very good and enjoy very much for my relax weekend, but the check-in is slow, only manage to got my room key ard 3.30pm??
Reviewed November 06, 2013

Sabrina L. from Hong Kong
Couples
Stayed 2 nights in September 2013
Awesome
attentive and friendly staff. comfortable room. nice room view
was very impressed by the staff. they are very attentive, friendly.
Reviewed October 21, 2013

DAVID F. from Singapore
Solo travelers
Stayed 2 nights in October 2013
Comfortable room
Big, clean and superb view
Very good. Though request for high floor, upon check in, I was given a low floor. However after request for change to high floor, the staff was very efficient to change it. The view was wonderful especially at night. Easy access to shopping center and not very far away from Orchard Road via taxi.
Reviewed October 16, 2013

Heinz R. from Germany
Business travelers
Stayed 2 nights in October 2013
Perfect
Quality of rooms and bathrooms, friendly staff, service
One of the best services you can get in any hotel. Rooms and harbour view superb. Bathroom with tub and harbour view. Nice swimming pool. The location is also superb. Close to shopping malls and restaurants. Very attentive personnell. Exceptionally friendly and helpful.
Reviewed October 10, 2013

Munehiro T. from United States
Solo travelers
Stayed 2 nights in October 2013
Comfortable and perfect
Services, rooms, and location
The staff was very professional and yet very friendly. My room was very large and comfortable. The Club level room, lounge, and staff service was perfect.
Reviewed October 10, 2013

Annabelle Y. from Malaysia
Business travelers
Stayed 2 nights in September 2013
Good and bad
Good Service
The hotel is not centrally located. Not close to shopping malls. The internet is not fast. The bathroom is to slippery and not so clean. The corridor had a very bad smell. The walk way was narrow.
Reviewed October 07, 2013

Annabelle Y. from Malaysia
Couples
Stayed one night in September 2013
Good and bad
Good Service
The hotel is not centrally located. Not close to shopping malls. The internet is not fast. The bathroom is to slippery and not so clean. The corridor had a very bad smell. The walk way was narrow.
Reviewed October 07, 2013

lewi T. from Indonesia
Business travelers
Stayed one night in October 2013
Amazing sunset view from my bedroom & bathroom
Location, beautiful view and excellent service
Absolutely amazing weekend experience in Singapore, the view was fantastic, especially from the bathroom.
Reviewed October 06, 2013