Excellent 8.5
Based on 65 reviews

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About The Ritz-Carlton Sanya Yalong Bay

Description

A luxury escape is what you get when booking with The Ritz-Carlton Sanya Yalong Bay. This Ritz property is located on Yalong Bay in Sanya, boasting some of the best beaches in China. The hotel is a scenic 40-minute drive from the international airport. The hotel boasts the largest spa in the region, and if you are looking for a dream beach wedding, the Ritz is the only hotel on the island offering an oceanfront wedding chapel. The best feature about the rooms, other than the amenities, is the size with even the smallest room spacious at 60sqm. With a private beach, eight dining outlets, a world class spa, and designer stores, it will be mighty difficult leaving The Ritz-Carlton Sanya Yalong Bay.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Airport transfer
  • Rental car
  • Bicycle rental

Things to do, ways to relax

  • Private beach
  • Fitness center
  • Sauna
  • Swimming pool [outdoor]
  • Diving
  • Spa
  • Massage(s)
  • Solarium
  • Tennis court(s)
  • Table tennis
  • Garden
  • Steamroom
  • Water sports (motorized)
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • BBQ facilities
  • Restaurant(s)
  • Poolside bar
  • Bar

Access, services, and conveniences

  • front desk [24-hour]
  • Facilities for disabled guests
  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • ATM
  • Currency exchange
  • Salon
  • Shop(s)
  • Smoking area
  • Lockers
  • Shared lounge/TV area

For the kids

  • Babysitting service
  • Playground
  • Family room
  • Kids club
  • Swimming pool [kids]

Languages spoken

  • English
  • Arabic
  • Bulgarian
  • Burmese
  • Catalan
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Croatian
  • Czech
  • Danish
  • Dutch
  • Estonian
  • Filipino
  • Finnish
  • French
  • German
  • Greek
  • Hebrew
  • Hindi
  • Hungarian
  • Indonesian
  • Italian
  • Japanese
  • Khmer
  • Korean
  • Lao
  • Latvian
  • Lithuanian
  • Malay
  • Nepali
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Sinhala
  • Slovenian
  • Spanish
  • Swedish
  • Thai
  • Tamil
  • Turkish
  • Ukrainian
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 350 USD
Breakfast Charge (when not included in room rate): 290 CNY
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 22.1 km
Distance to Airport: 33.5 km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: yes
Number of Bars: 3
Number of Floors: 7
Number of Restaurants: 4
Number of Rooms : 450
Parking Fee (per day): 0 USD
Reception Open Until: 12:00 pm
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 2008
Year Hotel Last Renovated: 2013
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Verified traveler reviews

Filter by traveler type
Excellent



  • Cleanliness 8.8
  • Location 8.6
  • Room Comfort/Standard 8.6
  • Service 8.7
  • Value for money 7.6
  • Food/Dining 8.5

SO Y. from Hong Kong
Families with young children
Stayed 3 nights in October 2015
Good
Big rooms, nice view
Reviewed January 07, 2016

Carrie C. from Hong Kong
Couples
Stayed one night in August 2015
Very nice, only the swimming pool a bit warm
Very nice room, good location, nice staff
Very nice rooms, food was a bit expensive
Reviewed August 28, 2015

PITT Y. from Malaysia
Business travelers
Stayed one night in June 2013
Dato
Food,location and service
Reviewed June 26, 2015

Pei W. from Taiwan
Families with young children
Stayed 4 nights in December 2014
excellent service .Highly recommend.
excellent service/high quality/nice view
HIGHLY recommend this hotel and believe this is the best hotel in Sanya. private beach, many different swimming pools, especially the staff there are very patient and good service.
Reviewed January 06, 2015

Jinshi C. from China
Families with young children
Stayed 6 nights in February 2014
Enjoy the beach and children's swimming pool.
Child friendly swimming pool, close to beach, good food.
Good experience. The child friendly swimming pool, children's activity room and also the beach are very good. My family really had a good time here. It would be better to have more child friendly swimming pool with comfortable temperature.
Reviewed February 26, 2014

CHEONG D. from Hong Kong
Couples
Stayed 4 nights in August 2013
Perfect for Honeymoon
Perfect for Honeymoon
Really nice beach, good service, Really lovely honeymoon room Everything is so beautiful except for my request of Honeymoon room was not sent to the hotel so there was a bit drama when we arrived there. But everything is then sorted out perfectly. Love this place!
Reviewed December 23, 2013

Xiaonan Z. from China
Couples
Stayed 2 nights in May 2013
Perfect for Honeymoon
Really nice beach, good service, Really lovely honeymoon room
Everything is so beautiful except for my request of Honeymoon room was not sent to the hotel so there was a bit drama when we arrived there. But everything is then sorted out perfectly. Love this place!
Reviewed May 24, 2013

Min T. from Malaysia
Couples
Stayed 3 nights in January 2013
Not worth at all
Good location
I stayed from 28 – 31st January 2013 and having paid for the Club Ocean View, I had high expectations from Ritz Carlton. Sad to say I was extremely disappointed and it was not worth at all spending the money in Ritz. Ritz could not even match hotels like Mandarin Oriental and Shangri-La in every aspect, and I paid about one third for these hotels in other countries. First of all, I did not get all the “Club Level” benefits as advertised in the website. The staffs at the Club Lounge were not aware of the benefits. I asked for a return car transfer within Yalong Bay as advertised, but were rejected and they were passing the phone around. The staff rejected my request as she had zero knowledge on the return transfer. Eventually the staff arranged it for me, I appreciate that. I did not see any personalized stationary, and food in the lounge was frequently not replenished. I would only recommend taking the Club Room if you love alcoholic drinks as they offered free flow of liquor, beer, red/ white wine and sparkling water (Pellegrino and Perrier). Service, as mentioned by others, was awful. We were seldom greeted and some just ignored us. There was really nothing to expect in the Club Room. I had so much better service in Shangri-La Beijing (not even a Club Room). I went to Ritz to propose to my girlfriend. The proposal was successful, but before arriving, I had sent many e-mails to Ritz. They were not very helpful and did not try to accommodate and coordinate to make my proposal a memorable one whom I must compliment because he had really tried his best to help out. Only him and the other staff are helpful and friendly, the rest, you can forget about it. My hand phone charger was broken after the housekeeping; they could not even bother to write down a note to apologize. They just left the broken part on the table, that’s it. I don’t think I will ever stay in Ritz again.
Reviewed February 05, 2013

NEIL M. from Australia
Business travelers
Stayed 2 nights in December 2012
great hotel
pool, beach
fantastic stay, great pool and beach location, grat beach walks and dinning experience and grat service.
Reviewed December 26, 2012

Amy K. from China
Groups
Stayed 2 nights in September 2012
Too much expectation on Ritz Carlton
The bed is so comfy.
This is the 3rd time I went to Sanya. We picked Ritz Carlton this time because of its brand name and the location, only 30 mins apart from the Airport. The hotel is big but with nothing. We have expected at least a big, nice swimming pool with infinity view, too bad, there is none. There are 3 pools there, one is under construction, facing a restaurant, next to some sands where people can play volley ball. One is for kids, and one is facing inside, the balconies of each room. The beach is worse, narrow and looks dirty. The only thing I will give points is the bed, it is very comfy. The price & quality of food are also ok comparing to the 2 hotels I stayed last year. In conclusion, I will not pay such price and stay at Ritz Carlton Sanya again.
Reviewed September 21, 2012

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