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The Ritz Hotel at Garden Oases

Porras Street, Bo. Obrero, Davao City Center, Davao, Philippines 8000 (Show on map)

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Area: Davao City Center Number of Rooms: 88

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230 reviews

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All reviews (230)
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Mike R. Couples Australia, April 22, 2015
Location is poor transport is cheap otherwise good

Pool good quiet room good food but breakfast is limited. Good staff
5.3
Good value for money
Jefferson W. Solo travelers Philippines, April 19, 2015
Relaxing and fun

Cleanliness; Location and Hospitality
9.3
Worth to stay again and again.
Anthony M. Couples United States of America, April 17, 2015
The Ritz Hotel at Garden Oases
6.7
1st room sewer odor in bathroom and floors sticky, front desk said they were sorry and changed our room. Wife shampoo hair and the water shut off,omg, used bottle water to rinse. One day later late for work due to no water for shower, water shut off 2 more times during stay checked out 1 day early, still waiting for promised refund 5 days later. Roach at buffet fruit table. Smoking area right under coconut tree, sign even says watch out for falling coconuts. Employees take brunt of poor ownership apologizing and trying to defending the hotel. Well trained at saying I'm SORRY. Did receive free ride to new hotel. Feel sorry for manager wasted skills always always apologizing for the owners who should work one day at check in desk and see where they should put OUR money for improvements. Weak Internet, will never stay at another hotel whom do not offer in my room. Rate this hotel a 1 star hotel and if anyone rates any higher they must be the owners friend.
Romeo B. Couples United States of America, April 15, 2015
Not worth the money

Lobby, garden, pool area
5
Very bad experience. No hot water and staff didn't do anything to rectify the problem. No wifi in the room and had to go to the lobby to connect to the Internet. Worst breakfast buffet ever experienced in a 3+ star rated hotel. TV reception is also bad. Definitely not worth the money anc the 3 star hotel rating. In addition, the only restaurant nearby is the one located in the hotel. To be fair the restaurant serves decent food at reasonable prices.
Vicente J. Couples Philippines, March 15, 2015
nice location... nice accomodation... clean!

money...location...big roomszzzz
8.3
wonderful.....
Sathiananthan R. Business travelers Singapore, March 15, 2015
Bad Experience

Staff well trained to offer apologies and excuses for their short-comings.
4.3
It was not a pleasant stay. For a hotel to function well it has to have good water facilities. The warm water was not working at all on all floors.Why? do they want to operate a hotel with no warm water facility. This problem existed on all 5 Floors but the management did not do anything to rectify this. The toilets had a very bad odour.For them to replace towels in the toilets took them more than half a day, after 3 phone calls to the housekeeping. The breakfast was pathetic-only one menu- foods only catered to the Filipino taste.The staff are not properly trained on their duties to provide good service.The staff were good at offering apologies in abundance. That was the only 3 star rating.
Sathiananthan R. Business travelers Singapore, March 15, 2015
Disappointing
4.3
No hot water - Service staff need to be trained. They are well trained in apologising. Food sucks. No value for your money.
Stephen C. Couples United States of America, March 14, 2015
disapointment

food, cleanliness, design
6
not good after first shower no hot water, television only had a few channels no news, Internet was sporadic even after paying extra to upgrade room for Internet
Erwin P. Solo travelers Philippines, March 12, 2015
Excellent location.

Location, amenities
6.7
Excellent .
Paul B. Couples Australia, February 28, 2015
Bad breakfast

Location.... Room....pool
9.3
Good.... However the buffet breakfast was very disappointing..... Much better when they offer plated breakfast.

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