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The Roa Hotel

333 L.B.S. Marg,Ghatkopar West,Near Sarvodaya Hospital, Ghatkopar, Mumbai, India 400 086

Recent customer reviews

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Very good


based on
17 reviews

14 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (17)
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Chirag M. Couples India, January 3, 2015

Food, Staff and Privacy
The stay was Awesome. The Staff was very cooperative, especially the Housekeeping Lady who cleaned the room was very nice and friendly. i would just like to say that till the time you have these kind of staff you will be performing very well. please retain your staff and make them happy always!!!
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Devakinandan S. Business travelers India, September 8, 2014
Badly maintained

Bad experience, linen is very old, room furnishing edges are very sharp, i got injured, food and service is average
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Sami A. Couples Oman, February 27, 2014

The best waytogetreadyforthefirsttimeintheworld.Thecommentsforyourchancetowinafreeemailservice,checkoutthelatestnewsandsportheadlinesyouwanttobehappytohelpyoufindthebestwaytogetreadyforthefirsttimeintheworld.7.Iloveyou.I
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Luke P. Families with older children United Kingdom, February 16, 2014
Not very good.

Cleanliness, location
I'm a vegetarian and I ordered some pasta and realised I had something to eat which didn't seem right and then it came to light that it was actually chicken. You can imagine my horror!!!!!! However, I believe we all make mistakes but at the time I felt sick! and as a gesture of goodwill the Manager took 30% off the bill.
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Harsha W. Business travelers Sri Lanka, December 14, 2013
Pleasant and Comfortable

Easy Access, Affordability, Pleasant
Good rooms, New Hotel, Pleasant setting, Friendly stuff, Great value for money, Free Wi-Fi, Very convenient location - Close to Air port, Business locations.
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Oberoi J. Business travelers India, November 12, 2013
very basic hotel. however staff were polite

check in, food and check out
very basic hotel. getting to the hotel was a disaster. food was good and service as well.
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Devakinandan S. Business travelers India, August 19, 2013
Service needs to improve...

Location and room
The hotel location is good, room size is good, housekeeping and bell desk did good job. F&B service was poor, the quality of food also bad!
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Sunil B. Business travelers India, March 14, 2013

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Rashid A. Couples United Kingdom, February 28, 2013
Small Rooms

No hot water. We complained the whole day before it got fixed. When we complained, no goodwill gesture was offered. Awful service. Would never go back. Yuk! Only ok thing was the internet. Manager was rude, uneducated and did not even know what customer service was. I had to tell him how it was supposed to have been done.
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Sachin G. Business travelers India, February 14, 2013
Clean Rooms with less professionalism staff

Non availability of non smoking rooms. You could smoke freely in any room. No variety in morning breakfast, serving for the name sake. Staff seems to be not sufficient and not even professional.
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1 - 10 of 14 reviews
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